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2020-2021 Mercedes-Benz AMG Gle53, Mercedes-Benz GLE 350 and others recall: air conditioner

Mercedes-Benz USA, LLC reported this safety recall on April 23, 2021. It covers about 6,331 vehicles.

vehicles affected
6,331
reported
Apr 23, 2021
owners notified
Jun 4, 2021

Equipment: appliance: air conditioner

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021040024.

Recall number 21V288000

Affected vehicles

Questions about recall 21V288000

Is there a recall on the 2020-2021 Mercedes-Benz AMG Gle53, Mercedes-Benz GLE 350 and others air conditioner?

Yes. Recall 21V288000, reported on April 23, 2021, covers about 6,331 vehicles.

What is the fix for recall 21V288000?

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2021040024.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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