Check a VIN

2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others recall: software

Daimler Vans USA, LLC reported this safety recall on December 15, 2021. It covers about 48,400 vehicles.

vehicles affected
48,400
reported
Dec 15, 2021
owners notified
Feb 11, 2022
related complaints
47

Electrical system: software

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Risk
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Recall number 21V972000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 47 complaints about electrical problems.

2020 Mercedes-Benz Sprinter 2500

Questions about recall 21V972000

Is there a recall on the 2019-2020 Freightliner Sprinter 1500, Freightliner Sprinter 2500 and others software?

Yes. Recall 21V972000, reported on December 15, 2021, covers about 48,400 vehicles.

What is the fix for recall 21V972000?

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Freightliner Sprinter 1500?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history