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2015-2018 Mercedes-Benz Metris recall: camera

Daimler Vans USA, LLC reported this safety recall on February 22, 2022. It covers about 17,093 vehicles.

vehicles affected
17,093
reported
Feb 22, 2022
owners notified
Feb 10, 2023
related complaints
11

Back over prevention: sensing system: camera

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2RU54KAM.

Recall number 22V099000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 11 complaints about driver assistance problems.

Questions about recall 22V099000

Is there a recall on the 2015-2018 Mercedes-Benz Metris camera?

Yes. Recall 22V099000, reported on February 22, 2022, covers about 17,093 vehicles.

What is the fix for recall 22V099000?

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1‑877‑762‑8267. DVUSA's number for this recall is VS2RU54KAM.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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