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2020-2021 Mercedes-Benz AMG Gle53, Mercedes-Benz AMG Gle63 and others recall: defroster/defogger/hvac system

Mercedes-Benz USA, LLC reported this safety recall on March 17, 2023. It covers about 61,450 vehicles.

vehicles affected
61,450
reported
Mar 17, 2023
owners notified
Apr 28, 2023
related complaints
16

Visibility: defroster/defogger/HVAC system

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Risk
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
Remedy
Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of recall numbers 21V‑288 and 19V‑587. MBUSA's numbers for this recall are 2023030014 and 15.

Recall number 23V177000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 16 complaints about visibility problems.

2021 Mercedes-Benz AMG Gle532021 Mercedes-Benz AMG Gle632021 Mercedes-Benz AMG Gls632020 Mercedes-Benz GLE 3502021 Mercedes-Benz GLE 3502020 Mercedes-Benz GLE 4502021 Mercedes-Benz GLE 4502020 Mercedes-Benz GLE 5802020 Mercedes-Benz GLS 4502021 Mercedes-Benz GLS 4502021 Mercedes-Benz GLS5802020 Mercedes-Benz GLS 580 4matic

Questions about recall 23V177000

Is there a recall on the 2020-2021 Mercedes-Benz AMG Gle53, Mercedes-Benz AMG Gle63 and others defroster/defogger/hvac system?

Yes. Recall 23V177000, reported on March 17, 2023, covers about 61,450 vehicles.

What is the fix for recall 23V177000?

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1‑800‑367‑6372. This recall is an expansion of recall numbers 21V‑288 and 19V‑587. MBUSA's numbers for this recall are 2023030014 and 15.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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