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2019-2020 Volkswagen Golf, Volkswagen Golf Alltrack and others recall: switch

Volkswagen Group Of America, Inc. reported this safety recall on August 30, 2023. It covers about 62,538 vehicles.

vehicles affected
62,538
reported
Aug 30, 2023
owners notified
Feb 1, 2024
related complaints
201

Electrical system: ignition: switch

What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
Risk
Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
Remedy
Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 28H7.

Recall number 23V604000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 201 complaints about electrical problems.

2019 Volkswagen Golf2019 Volkswagen Golf Alltrack2019 Volkswagen Golf Sportwagen2019 Volkswagen GTI2020 Volkswagen GTI2019 Volkswagen Jetta2020 Volkswagen Jetta

Questions about recall 23V604000

Is there a recall on the 2019-2020 Volkswagen Golf, Volkswagen Golf Alltrack and others switch?

Yes. Recall 23V604000, reported on August 30, 2023, covers about 62,538 vehicles.

What is the fix for recall 23V604000?

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 28H7.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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