My problem is the same as Recall 28H7/or 23V604. I have the some make and model and ignition as the Jettas with the recall but for some reson it is not a part of the recall. When the car gets hot the ignition cuts off while I'm driving and I have not speedometer, turn signals or wippers. Please make my VIN a part of the VW recall for this problem
2019 Volkswagen Jetta electrical problems
154 complaints (28% of all complaints for this car). Typical mileage when it fails: 31,000. 2 crashes reported.
- owner complaints
- 154
- of this car's complaints
- 28%
- typical mileage
- 31,000
- crashes
- 2
- recalls
- 3
Which part fails
- Instrument cluster/panel2
- Starter assembly1
- Ignition: switch1
- Ignition1
- 12v/24v/48v battery1
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Jetta electrical problems in other years
Specific symptoms reported on the 2019 Volkswagen Jetta electrical
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Electrical system: instrument cluster/panel
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Jetta vehicles. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
- Risk
- Without an audible warning, the driver may be unaware that the key is left in the ignition, which can increase the risk of vehicle theft or a crash.
- Remedy
- Dealers will update the instrument cluster, free of charge. Owner notification letters are expected to be mailed November 3, 2023. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 90W7.
Recall number 23V619000 · Recall details
Electrical system: ignition: switch
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.
- Risk
- Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 28H7.
Recall number 23V604000 · Recall details
Electrical system: instrument cluster/panel
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when the door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
- Risk
- If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
- Remedy
- Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
Recall number 18V824000 · Recall details
What 2019 Volkswagen Jetta owners say
Most recent owner complaints, unedited.
Ignition switch off, safely stop the vehicle” or “Starter system faulty” Error was shown on a hot day. The vehicle turned off
The vehicle experiences a sudden engine stall shortly after starting, accompanied by an immediate dashboard error message stating: "Starter system faulty, please service vehicle." An OBD-II diagnostic scan confirms active fault code P253200 (Ignition Switch Run Position Circuit High). This failure mirrors Volkswagen Safety Recall 28H7 / the federal safety agency Campaign 23V604 exactly, but my specific VIN is currently excluded from the recall database. The sudden stalling presents an immediate traffic safety and crash hazard.
The contact owns a 2019 Volkswagen Jetta. The contact stated that while driving at an undisclosed speed, the message "Starter System Failure" was displayed and the vehicle stalled. The vehicle was towed to the dealer and was diagnosed with ignition failure. The vehicle was not yet repaired. The contact associated the failure with the federal safety agency Campaign Number: 23V604000 (Electrical System); however, the VIN was not included. The manufacturer was aware of the failure and referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was approximately 80,000.
I bought a VW 2019 Jetta used in 2023 from a Volkswagen dealer in Bayside, Queens with about 20k miles on it. There was a recall on the car for a faulty ignition switch and prior to getting my car inspected recently, it needed to be taken care of to pass inspection as well as an oil sensor contributing to a check engine light. Both were taken care of by VW Platinum Service in Hicksville and the car passed inspection with a mileage now with about 62k miles. Since then, my car on two extremely hot days has shut off on me completely while driving. The first time it happened, they inspected the car again and assured me after several tests there were no issues with the car. I had the car back for about 2 weeks and then this past Friday 7/17, the car shut off on me again and I towed it to the same service center. They keep claiming it has nothing to do with the recall and provide me with service reports that say "no codes found" after their inspection. They want to charge me for additional tests and "mechanical diagnostics" as per the owner of the center. There is ample evidence online that suggests the symptoms I am experiencing with my car are exactly attributed to the recall they claim to have fixed. There was never an issue prior to getting the recall taken care of and the inspection at this service center. They do not care about my safety concerns and I am legitimately afraid to drive the car around. The only reason why I am not injured yet is because it thankfully has died while driving at lower speeds leaving work in a parking lot.
The electrical system went out while I was driving and gave me the error ""Ignition switch off, safely stop the vehicle". I was able to pull over without an incident and it has not come up again since I've turned the vehicle back on, but I am concerned about this happening again and further impacting the safety of myself and other if it were to impact other systems. This seems to be a common problem with the 2019 Jetta and was a recall for many vehicles but for some reason my vehicle was not included in the recall and my dealership does not want to cover the cost.
The vehicle is a 2019 Volkswagen Jetta (VIN [XXX]). The primary malfunction appears to involve the vehicle's electrical and starting system. The vehicle intermittently displays a "Starter System Faulty" warning message and has shut off unexpectedly while driving, particularly during periods of hot weather. The exact failed component has not been definitively identified, but the symptoms are consistent with an ignition switch or electrical system defect. The vehicle is available for inspection upon request. This defect creates a serious safety risk because the vehicle can lose power and stall while in motion. The unexpected shutdown places the driver, passengers, and surrounding motorists at risk of a crash, especially when driving at higher speeds or in traffic. The problem has occurred multiple times and has persisted despite repair attempts. More than $1,000 has been spent on repairs related to this issue, but the problem has not been resolved. The vehicle has been inspected and repaired by service technicians; however, the underlying cause has not been successfully corrected. The vehicle has not been involved in a crash as a result of the defect, but the recurring stalling and loss of power present an ongoing safety concern. Volkswagen has been contacted regarding the issue, but assistance has not resolved the problem. Prior to the vehicle shutting off, warning messages including "Starter System Faulty" appeared on the dashboard. The issue is more likely to occur during hot weather conditions. These warning messages began appearing before the stalling events and continue to occur despite repair efforts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When the outside temperature is hot the car starts and within a minute or two gives a ‘start system faulty’ warning and the dash and all electronics shut off. The engine continues to run for a period before also shutting down. This happened a number of time and seems to be a known issue with Jetta’s but mine isn’t part of the recall. Totally unsafe.
I have had my vehicle for 2 years. Every summer or when temperatures are high, my car shuts off while driving. I get the “starter system faulty. Please service vehicle” message on the dashboard. I’ve called VW about the previous recall and they’ve said my vehicle is not car of it. I have a traditional key and these issues have happened more than a handful of times especially recently where I’ll drive and my car shuts off completely.
While driving in hot environments the entire electrical interface would turn off. Some times the engine would stall as well. Nothing electrical works in the car and the motor would cut off while driving.
Questions about the 2019 Volkswagen Jetta electrical
Does the 2019 Volkswagen Jetta have electrical problems?
Owners have filed 154 complaints about the electrical of the 2019 Volkswagen Jetta, 28% of all its complaints.
At what mileage do 2019 Volkswagen Jetta electrical problems start?
The typical (median) mileage in owner complaints is 31,000 miles.
Was there a recall on the 2019 Volkswagen Jetta electrical?
Yes, 3 recalls: 23V619000, 23V604000, 18V824000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Jetta have the most electrical problems?
The Volkswagen Jetta model years with the most electrical complaints are 2010 (233 complaints), 2011 (186 complaints) and 2019 (154 complaints).
Other 2019 Volkswagen Jetta problems
Transmission 163Engine 149Brakes 30Fuel system 29Lights 26Visibility 26Driver assistance 24Body 23Suspension 17Acceleration 16Airbags 16Steering 13Seat belts 6Wheels 6Tires 3Seats 2Locks 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Volkswagen Jetta?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history