2019 Volkswagen Jetta body problems

Filed Sep 28, 2026 · Body, Visibility · FL

The panoramic sunroof glass shattered spontaneously while driving. I was accelerating onto the highway from an on-ramp at approximately 50 to 60 mph. There were no vehicles in front of me and the highway was empty, so nothing could have struck the glass. I heard a loud bang similar to a gunshot, looked up, and saw a hole covering roughly 20% of the sunroof panel with cracks spreading across the rest of the glass. I pulled over to the right shoulder and inspected it from outside. The glass at the break was bent upward and outward, indicating the failure came from inside the panel and not from an external impact. I removed the larger loose pieces for safety and taped over the roof before continuing. Safety risk: The sudden loud explosion at highway speed was startling and could have caused me to swerve or brake suddenly in traffic. Loose tempered glass fragments at speed pose a risk to occupants and to vehicles behind me. Luckily my shade panel was up and no glass fall on me and my passengers. No warning lights, messages, or prior symptoms. The vehicle has not yet been inspected by a dealer, the manufacturer, or insurance. Photos were taken before any glass was removed, and glass fragments have been retained and are available for inspection.

Filed Jun 25, 2026 · Airbags, Body · CT · crash · 1 injury

There was an intersection, I hit a car head on and no airbags went off

Filed Mar 4, 2026 · Body · FL

I was driving when I heard a loud "bang" over my head. I was terrified and swerved because I was startled. This put me at risk of hitting a vehicle in the lane next to me and injuring myself or others. There were no warning lights or anything to indicate what happened and no cars within 100 feet of me in the front. When I got to my destination I looked to find any visible damage to my car but nothing seemed to stick out at first. Eventually I saw spidering of the glass panel between my factory windshield and sunroof without any point of impact. I took my vehicle to the dealer and they inspected it and tried to gaslight me that it was from impact. There is no impact point. There is separation/lifting of the panel at the seems. I was told they would not replace it since their corporate stated that the claim was "denied since it was due to impact" based off of some dealer photos that were submitted for their review. When I spoke to the service person on the phone he indicated he had heard of this happening before but when I was in person the manager tried to gaslight me that it was due to impact and not spontaneous even though there are tons of documented cases of this happening.

Filed Jan 24, 2026 · Body · MS

Powered sunroof exploded while driving. Contacted Volkswagen and explained the issue to no avail. Also contacted local glass repair business that said they have replaced 3 sunroofs on the same vehicle for the same issue

Filed Oct 3, 2023 · Body · 35,000 miles · TX · 1 injury

The contact owns a 2019 Volkswagen Jetta. The contact stated that the upper left corners on both the driver and passenger side doors of the vehicle would bend outward upon opening the doors. While the contact's husband was stepping down from a curb to enter the passenger side of the vehicle, the door's sharp corner pierced his husband's right eye. The contact was taken to the hospital where he sought medical treatment for the injury. Since the injury, the contact's husband continued to seek treatment from an eye specialist and stated that the injury had left him legally blind. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 35,000.

Filed Jul 12, 2023 · Body, Engine · MD

Jan 2023-check engine light for oil came on-just had oil change November 21, 2022 and only went 3000 miles. No oil in engine so it was topped off at a local Volkswagon Satellite and inspected for leaks no leaks found. Mid Feb 2023 had to put 2 quarts oil in car and high pitch noise/humming coming from car when driving. Mar 2023 went to VW dealership and explained noise and oil. They said noise was bad wheel bearings and it was ok to drive until backorder came in to replace. Was told the oil consumption is normal for VW despite us telling them it’s not normal consumption and they told us to read the owners manual. They couldn’t find leak, they topped it off and sent us on our way. April,May 2023 humming noise louder and a creaky, clanking, cricket chirp noise began and gear shifting became delayed. Made an appoint with VW dealership for June 2023 for wheel bearings to be replaced and told them about oil (we had to put 2 quarts in June)and new noise, and shifting. Wheel bearings are replaced, noise continued and they replaced front axle, different noise continued and now they are replacing transmission. They said they were going to prep car for oil consumption test but DO NOT have my car back from the shop to drive it to determine the cause. Called sales to get quote on extended warranty as mine is about to expire in about 8000 miles. I was “told it is not an inexpensive car to warranty and was quoted $5749.00 for a 4 yr 60k warranty (it’s in an email I have) My worry is “what else is going to break or even possibly hurt or kill my daughter”. This was her graduation present to get her through college and on her feet with a job. She attended undergrad out of state and now attending her graduate school out of state. 97% of her miles 62-64k are highway miles. She has kept up with all service requirements for her vehicle and has never been in an accident (carfax). All her records are in her car and can upload once we get her car back. Car is at Sheehey VW

Filed Oct 13, 2021 · Body · TX

We were driving on highway 90 from Del Rio to San Antonio Texas when our sunroof exploded without any signs. No signs of impact or anything just exploded. Dealership declined any warranty coverage as they stated that something could have hit the sunroof weeks prior to the incident. There are no signs of impact on the sunroof and you can see the broken bits bending outward on the glass and not inward.

Filed Mar 10, 2021 · Body · 40,000 miles · AZ

The plastic caps on side mirrors (both driver and passenger) are incredibly unstable and are at risk of flying off of the vehicle. I was driving on the freeway during a windy day when the plastic cap from the driver's side mirror flew off. The mirror/cap had no previous damage and was not loose in any way, so there is no reason that it should have just flown off. The passenger side had previously been involved in a minor accident, and when I had the piece repaired, it was simply snapped on with no sealant, and continued to fall off after repair.

Filed Feb 22, 2021 · Body, Engine · 30,000 miles · OH

Bought car new march 2020. Back cover of driver side mirror came off in april 2020. January 15, 2021 while driving on interstate at 70 MPH. The car began to jerk and sputter. Every attempt to accelerate would cause the car to jerk more. After exiting the interstate I was able to drive 25 MPH to nearest dealership. I was told cylinder 1 was dead and others are misfiring. I have since been told that something broke off and was sucked into cylinder 1 damaging cylinder 1. I have been waiting for a new engine since january. I have been repeatedly told it is on back order with no eta. It is now 2/22/21

Filed Oct 5, 2020 · Body · 25,000 miles · TN · 1 injury

Tl* the contact owns a 2019 volkswagen jetta. The contact stated that there's an exposed metal pipe above the accelerator pedal that caused the contact to burn his feet multiple times. The vehicle was taken to village volkswagen of chattanooga, 6001 international dr, chattanooga, tn 37421, and informed the contact that's the way the vehicle was designed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was designed that way and provided a case number. The failure mileage was approximately 25,000.