Driver's side rear spring broke on 10.17.2026. I noticed the driver's side rear end was sagging when I viewed car from behind while parked. It was not sagging before then. This vehicle had a safety recall agency19V188000/VW42J5 performed back in 2019 and the rear springs were replaced then. So the replaced spring (under recall 19V188000) broke. I had to have a third party vendor replace the spring as no VW dealership was within the area. Car was not drivable and needed to be towed.
2019 Volkswagen Jetta suspension problems
17 complaints (3% of all complaints for this car). Typical mileage when it fails: 6,027. 2 crashes reported.
- owner complaints
- 17
- of this car's complaints
- 3%
- typical mileage
- 6,027
- crashes
- 2
- recalls
- 2
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
Volkswagen Jetta suspension problems in other years
Specific symptoms reported on the 2019 Volkswagen Jetta suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J5.
Recall number 19V188000 · Recall details
Suspension: rear: springs: coil springs
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
- Risk
- If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1‑800‑893‑5298. Volkswagen's number for this recall is 42J2/42J3.
Recall number 18V904000 · Recall details
What 2019 Volkswagen Jetta owners say
Most recent owner complaints, unedited.
On July 24,2026 my 2019 VWJetta with 44,000 miles on the odometer was brought to a local independent service center for routine maintenance and a NY State inspection. Surprisingly, it failed inspection due to a broken left rear coil spring. Service center personal informed me that a broken coil spring can dislodge can cause further damage to the adjacent tire and cause a loss of control. Other than the service center employees no one else has inspected the broken spring and no warning lights or symptoms preceded the diagnosis. A mechanic told me he has seen this issue in quite a few VWs and suggested I check if there are any recalls. i did find a coil spring recall for 2019 Jettas, but my vin # was not included. Possibly the recall was not wide enough?
Left coil spring suddenly broke while driving at highway speed which could have punctured the tire. This is part of the federal safety agency 19V188000, however my VIN was not included in VW recall code 42J5.
VW 2019 Jetta R-line had rear coil spring failure (cracked) at 55,000mi. VW did have a NTSB recall on 2019 Jettas, however the VIN was not included. At 107,000mi the rear coil spring on the other side failed (cracked). VW dealer indicated replacements are on back-order and they don't know when they will be available. These failed coil springs put the driver/passengers at risk of loss of steering control. The problem was confirmed by dealer. The component was not inspected by the manufacturer, police or insurance representatives. No warning lamps or messages, etc., dealer identified issue during oil change inspection.
I've had a creaking noise in my back suspension since I bought the vehicle. Took it back to the dealership for inspection year after year and they said that my Springs were fine and they were not included in the recall. I come to find out that back coil springs or fractured and I've been driving on them for a while now because I guess everyone that has inspected my car has missed it at the dealership? My VIN number was not included in the recall for these coil springs but I have fractured Springs at 50,000 miles? Something doesn't seem right. Somebody missed something on the assembly line or with my VIN number according to this recall. This is a safety issue. And I've been driving down the highway with this crack fractured coil springs without even knowing. And the dealership keeps saying it's fine. VW just completely dismisses me because I wasn't included in a recall. I don't think this is right and it's a safety issue and they need to extend a recall to other VIN numbers for 2019 Volkswagen Jetta. I was always told everything is fine. But it's not.
Rear coil spring broke while driving about 50 mph in a straight line. A loud bang was heard in the rear of the car. This was confirmed by the dealer during an oil change. I see that this was a recall for other 2019 VW Jetta models.
My 2019 VW Jetta runs well, but recently there are two safety incidents cause my deep safety concerns. 1)9/20/2023 around 12:15 pm, I parked my VW Jetta in front of Wells Fargo. When I put shifter in reverse, tried to backwards out of the parking lot, suddenly the car lost control and kept rolling forward, there was a deep ditch in front of my car, but the car kept rolling forward. I was very scared. I drove the Jetta to nearby VW Princeton and asked a technician to check the Jetta and find out the system defects, but the technician scanned the Jetta and couldn't find any problems, then suggested to schedule an in depth diagnostics into the Jetta to address my incident. 2) 9/26/2023, around 9:00 pm, I was entering a gate, entered the code, suddenly my car couldn't go forward or backwards, the engine stopped working, the car screen then showed: "Please manually start the engine." After I turn off and then turn back the key again, the engine started. I have texted the Service Advisor at VW Princeton about the new insident today. I would like to report the above two incidents to the federal safety agency for investigation. Thank you!
The vehicles infotainment or screen often malfunctions creating hazardous conditions. The monitor that is the only way to access certain vehicle setting and systems, intermittently shuts off completely, changes screens or settings, disconnects from cell phone or distorts audio and changes audio volume to inappropriate levels. The suspension during weather changes makes loud creaking noises and during cold months has choppy suspension that makes it difficult to see when going over imprefections or bumps, and during warm months is unreasonably bouncy creating the same issue. The blind spot monitoring seems to not detect a vehicle while it is actually in the blind spot and doesn’t produce the warning light or noise. The blind spot monitoring only detects the other vehicle once it is out of the blind spot and visible from the driver’s peripheral and continues to display until they have fully passed. It’s ridiculous this model year wasn’t fully recalled due to its extensive issues that affect almost all dimensions of the 2019 VW Jetta’s basic functionality, safety, and performance.
I just purchased a 2019 jetta r line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope vw will take action and do something about it. On top of that I lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear suspension over normal bump
I have a 2019 vw jetta gli bought new from vw dealer. When you first start the car in the morning or after its been sitting, basically cold, it idles very rough. The whole car vibrates and shakes. After the car warms up this goes away. The ride of the car feels like there is no suspension. You feel every bump in the road. I have never gotten motion sick from a vehicle while driving. This car gives me motion sickness every time I drive it. I have had others drive the car and report the say thing. I have had passengers in the car and they can't believe how hard the ride is. I have tried all the modes eco, normal, sport and they all have a horrible ride quality. The worst thing is I was driving the car home after work and while sitting at a red light the A/C stopped blowing cold air. After coming off the red light I started smelling fuel coming from the A/C system. The A/C system was on max A/C with the recirc on, so was not on fresh air. Pulled over, opened the hood and saw fire coming from between the engine and firewall on the passenger side. I dropped the hood and the fire ball shot out the side passenger side right behind the passenger front tire. The side and under carriage of the car was on fire and is burnt up. I contacted the dealer they said to drive it in and they will take a look at it. Drive it in???? After it was on fire???
Questions about the 2019 Volkswagen Jetta suspension
Does the 2019 Volkswagen Jetta have suspension problems?
Owners have filed 17 complaints about the suspension of the 2019 Volkswagen Jetta, 3% of all its complaints.
At what mileage do 2019 Volkswagen Jetta suspension problems start?
The typical (median) mileage in owner complaints is 6,027 miles.
Was there a recall on the 2019 Volkswagen Jetta suspension?
Yes, 2 recalls: 19V188000, 18V904000. Check your VIN to see if your car still needs the free repair.
What year does the Volkswagen Jetta have bad suspension?
The Volkswagen Jetta model years with the most suspension complaints are 2019 (17 complaints), 2013 (14 complaints) and 2015 (14 complaints).
Other 2019 Volkswagen Jetta problems
Transmission 163Electrical 154Engine 149Brakes 30Fuel system 29Lights 26Visibility 26Driver assistance 24Body 23Acceleration 16Airbags 16Steering 13Seat belts 6Wheels 6Tires 3Seats 2Locks 1
VIN decoder
See the problems and recalls for an exact car
Buying a used 2019 Volkswagen Jetta?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history