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2020-2023 Toyota Highlander and Toyota Highlander Hybrid recall: bumpers

Toyota Motor Engineering & Manufacturing reported this safety recall on October 26, 2023. It covers about 750,795 vehicles.

vehicles affected
750,795
reported
Oct 26, 2023
owners notified
Apr 22, 2024
related complaints
166

Structure: body: bumpers

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Risk
A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB12/23TA12.

Recall number 23V720000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 166 complaints about body problems.

2020 Toyota Highlander2021 Toyota Highlander2022 Toyota Highlander2023 Toyota Highlander2020 Toyota Highlander Hybrid2021 Toyota Highlander Hybrid2022 Toyota Highlander Hybrid2023 Toyota Highlander Hybrid

Questions about recall 23V720000

Is there a recall on the 2020-2023 Toyota Highlander and Toyota Highlander Hybrid bumpers?

Yes. Recall 23V720000, reported on October 26, 2023, covers about 750,795 vehicles.

What is the fix for recall 23V720000?

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB12/23TA12.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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