The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of the federal safety agency Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The worst 2023 Toyota Highlander Hybrid problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body3
- Acceleration1
- Airbags1
- Brakes1
- Electrical1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body3
- Acceleration1
- Airbags1
- Brakes1
- Electrical1
- Seat belts1
- Seats1
- Steering1
Recalls 6
Seats: mid/rear assembly: recliner
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
- Risk
- A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Recall number 26V128000 · Recall details
Back over prevention: display function
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recall number 25V744000 · Recall details
Steering: column
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous the federal safety agency recall number 23V‑480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Recall number 25V040000 · Recall details
Equipment: other: labels
- What is wrong
- Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Risk
- A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Remedy
- GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1‑800‑444‑1074. GST's number for this recall is 24R2.
Recall number 24V548000 · Recall details
Structure: body: bumpers
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
- Risk
- A detached front bumper cover can become a road hazard, increasing the risk of a crash.
- Remedy
- Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TB12/23TA12.
Recall number 23V720000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Recall number 23V480000 · Recall details
Technical service bulletins for the 2023 Toyota Highlander Hybrid 117
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Toyota’s New Vehicle...
- Obsolete notice
- Water leak from the roof rack attachment clips
- Condition in which the air conditioner does not cool due to a leak and/or corrosion in the rear underbody...
- Obsolete notice
- Condition in which a musty odor is present
- Condition in which the Power Back Door (PBD) will not open or close and/or stops moving while opening or...
- A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 –...
- The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high...
- Technical instructions for 25TD01 rear traction motor cable corrosion certain 2019 - 2024 RAV4 HV (AWD),...
2023 Toyota Highlander Hybrid fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.5L 4‑cyl Hybrid | FWD | 36 | 35 | 36 |
What 2023 Toyota Highlander Hybrid owners say
Most recent owner complaints, unedited.
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, the vehicle surged forward and accelerated before coming to a stop. The failure occurred intermittently; however, the failure seemed most pronounced while decelerating from highway speeds. There were no warning lights illuminated. The dealer was informed of the failure; however, the vehicle was not taken to the dealer. The vehicle was not diagnosed. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The failure mileage was 20,000.
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while depressing the brake pedal, there was a hesitation, and the vehicle surged forward before coming to a stop. There were no warning lights illuminated. The contact became aware of TSB 0059/23, the federal safety agency ID Number: 10244133 (Electrical System, Air Bags, Service Brakes) for the 2021 - 2022 Toyota Highlander. The vehicle was taken to the dealer where it was diagnosed with brake failure. The contact was informed that the brake actuator needed to be replaced; however, the dealer confirmed that the year, make, and model were not included in the TSB. The dealer attempted to update the brake actuator module according to the TSB; however, the update failed due to the year the vehicle was manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 6,000.
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle struck a bird and the lower front bumper assembly detached. The vehicle was taken to the dealer, who diagnosed a failure with the lower bumper assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V720000 (Structure). The VIN was included, and the parts were available. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
The contact owns a 2023 Toyota Highlander Hybrid. The contact stated that while driving at an undisclosed speed with the seat belt securely buckled, the seat belt strap failed to retract to secure the driver safely. The contact stated that the seat belt strap fell in between the seat and underneath driver. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was unknown.
The contact owns a 2023 Toyota Highlander Hybrid. The contact received notification of the federal safety agency Campaign Number: 23V480000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2023 TOYOTA HIGHLANDER HYBRID- Emailed forwarded from U.S. Senator Blackburn's Office. Consumer states: "I am writing to let you know that as a dedicated Toyota customer for over 35 years and purchased over 8 vehicles, I am very disappointed with the lack of any customer service associated with the purchase of a 2023 Highlander Hybrid in November 2022. It is now June 2023 and I still have only one key FOB for my vehicle. I hear that there is a computer chip shortage yet every 2023 Highlander Hybrid that has been delivered in USA since January 2023 has received both FOBs. They get keys immediately yet we have waited over 6 moths and still waiting. The Customer Advocates at Toyota keep saying a different date for availability. Originally it was Feb/March and then May/June. The latest is now end of summer. Why? I am very disappointed with Toyota and their handling of this issue. Why can’t we get our extra FOB. I am so disappointed with the lack of customer care for a loyal customer. Please help me. "
Compare the 2023 Toyota Highlander Hybrid
Other model years
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Questions about the 2023 Toyota Highlander Hybrid
Is the 2023 Toyota Highlander Hybrid reliable?
Owners have filed 9 complaints about the 2023 Toyota Highlander Hybrid, 1.5 times a typical Highlander Hybrid model year.
What is the most common problem with the 2023 Toyota Highlander Hybrid?
Body and structure, with 3 complaints. Next is acceleration (1).
How many recalls does the 2023 Toyota Highlander Hybrid have?
6 recalls, covering seats, back over prevention and steering.
Was there a recall on the 2023 Toyota Highlander Hybrid body?
Yes, 1 recall: 23V720000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2023 Toyota Highlander Hybrid get?
Official estimates for the 2023 Toyota Highlander Hybrid range from 36 mpg combined. The most efficient version (2.5L 4-cyl hybrid, FWD) gets 36 city and 35 highway.
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