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2023-2024 Lexus NX, Lexus RX and others recall: column

Toyota Motor Engineering & Manufacturing reported this safety recall on January 29, 2025. It covers about 1,716 vehicles.

vehicles affected
1,716
reported
Jan 29, 2025
owners notified
Mar 17, 2025
related complaints
73

Steering: column

What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous the federal safety agency recall number 23V‑480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Recall number 25V040000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 73 complaints about steering problems.

2023 Lexus NX2024 Lexus NX2023 Lexus RX2023 Toyota Corolla2023 Toyota Corolla Cross2023 Toyota Corolla Cross Hybrid2023 Toyota Highlander2023 Toyota Highlander Hybrid2023 Toyota Tacoma

Questions about recall 25V040000

Is there a recall on the 2023-2024 Lexus NX, Lexus RX and others column?

Yes. Recall 25V040000, reported on January 29, 2025, covers about 1,716 vehicles.

What is the fix for recall 25V040000?

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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