The transmission is jerking at times and it failed to accelerate at one point after coming to a complete stop. Notified Lexus and still working to fully resolve the issue but they just denied my request to reevaluate the issue.
The worst 2023 Lexus RX problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Transmission13
- Engine11
- Electrical10
- Body7
- Driver assistance7
- Fuel system3
- Visibility3
- Acceleration2
- Airbags2
- Brakes1
- Locks1
- Seat belts1
- Steering1
- Suspension1
Specific symptoms reported on the 2023 Lexus RX
Recalls 3
Back over prevention: software
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
Recall number 26V162000 · Recall details
Back over prevention: display function
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Recall number 25V744000 · Recall details
Air bags: frontal: driver clockspring/spiral cassette
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous the federal safety agency recall number 23V‑480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
- Remedy
- Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1‑800‑331‑4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
Recall number 25V040000 · Recall details
Technical service bulletins for the 2023 Lexus RX 117
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may...
- Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may...
- Obsolete notice
- Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehiclesmay exhibit the...
- Some 2022 – 2024 model year NX 250 and NX 350, and 2023 – 2024 model year RX 350 vehicles may exhibit both...
- Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a...
- The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high...
- Some customers may experience operational difficulties with some telematics features which they cannot...
- The air conditioning dye injection tool kit has been developed to aid in identifying the location of air...
- Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX...
2023 Lexus RX fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.5L 4‑cyl Hybrid | AWD | 37 | 34 | 36 |
| 2.4L 4‑cyl Hybrid | AWD | 27 | 28 | 27 |
| 2.4L 4‑cyl | AWD | 21 | 28 | 24 |
What 2023 Lexus RX owners say
Most recent owner complaints, unedited.
Battery drains which locks car unexpectedly. No warning, even with car FOB inside car which creates a safety issue if child or someone is in the car. All doors lock and with no access to FOB cannot open the door with manual key. Also, safety issue if this happens at night or in a parking lot etc. Cannot open doors at all - There is obviously an issue with the battery draining after only a few days. Dealer solution - plug in a battery maintainer - problem if you are parking the car at an airport for multiple days. No place to plug the car in... Lexus needs to figure out what is draining the battery or some fix to stop this from happening - I drive my car several times a week 30 miles at least - still happens. Have had to replace battery twice so far.
The vehicle exhibits a severe, load-based mechanical transmission whine strictly during active acceleration. The pitch of the whining sound rises and falls in direct proportion to the engine's RPMs. This vehicle utilizes the Toyota/Lexus 8-speed automatic transmission architecture, which has a well-documented manufacturing flaw involving internal bearing wear, gear misalignment, and fluid starvation.This mechanical defect poses an immediate and severe safety hazard. The continuous internal wear and gear friction create an unpredictable risk of sudden transmission lock-up, unexpected dropping out of gear, or complete engine stalling while operating at high highway speeds. A sudden loss of motive power on a fast-moving highway leaves the driver completely unable to accelerate out of harm's way, creating an imminent risk of a severe rear-end collision or a catastrophic traffic accident. The manufacturer has failed to issue a safety recall for this known powertrain failure."
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. The contact stated that several unknown warning lights were illuminated and the message to “See the Dealer” was displayed. The vehicle was towed to the dealer; however, the failure was not duplicated. The failure reoccurred. The failure was a persistent failure. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The failure reoccurred. In addition, the contact stated that the self-parking feature was deactivated. The vehicle was taken back to the dealer. The technician test drove the vehicle, and the failure reoccurred twice. The contact was informed that a report was sent to the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure, and several cases were filed. The engineer was scheduled to inspect the vehicle. The inspection was completed; however, the vehicle information was incorrect on the documents. The contact was informed that another inspection would be scheduled. The failure mileage was approximately 10,637.
The contact owns a 2023 Lexus RX 500h. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally and stalled. The contact stated that several unknown warning lights were illuminated during the failure. The failure was a recurring failure. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure, and the vehicle was not repaired. The manufacturer was made aware of the failure, and an engineer was sent to inspect the vehicle; however, the contact was informed that the vehicle had passed the inspection; however, the failure persisted. The failure mileage was approximately 10,637.
While driving on [XXX] in [XXX] with my young child in the vehicle, my 2023 Lexus RX 350 F Sport suddenly lost acceleration. The vehicle initially would not accelerate beyond 50 mph and then progressively lost power, eventually being unable to accelerate beyond 40 mph. This occurred during rush-hour traffic, with vehicles traveling faster than me and passing closely. I attempted to move farther onto the shoulder because I felt unsafe being so close to traffic, but the vehicle became completely unable to drive. I had to stop and attempt to determine what was wrong with the vehicle. There were no warning lights, dashboard warnings, or notifications through the Lexus app before or during the incident. I had driven approximately 200 miles that day and had not noticed any unusual noises, odors, and nothing sounded abnormal prior to the failure. The vehicle had been regularly serviced every 5,000–10,000 miles. Its most recent service was in late March 2026, four months before this incident, and I was not informed of any transmission problems at that time. The vehicle had 80,000 miles at the time of the failure, and the scheduled transmission service/check was not due until 90,000 miles. The vehicle was taken to Lexus for diagnosis. Lexus determined that the transmission needed to be replaced and is holding my vehicle as transmissions are on back order. Lexus has agreed to cover the replacement transmission and is charging me $1800 for labor costs. I am reporting this incident because the sudden loss of acceleration and eventual complete loss of the ability to drive occurred while traveling on a freeway with a child in the vehicle and surrounding traffic, creating a significant safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rain-sensing wiper system in my 2023 Lexus RX has been inoperative since I purchased the vehicle in May 2023 (current mileage: approximately 55,000 miles). The automatic wipers consistently fail to activate in response to rain, requiring manual operation while driving — a dangerous distraction that significantly reduces safety, especially during heavy rainfall when visibility is already compromised. This defect has been present since the day of purchase and is therefore a manufacturing defect, not a wear-and-tear issue. Lexus has since officially confirmed this through TSB L-SB-0025-25, which specifically addresses rain-sensing wiper failure in certain 2023 RX models. The vehicle is available for inspection upon request. Rather than visiting a dealership, I filed a complaint directly with Lexus Customer Care after discovering through owner forums that multiple dealerships had been unable to diagnose or repair this issue, with all repair requests being turned away. A case number was assigned by Lexus Customer Care, documenting that this defect was reported within the warranty period. No warning lamps or dashboard messages appeared at any point. The system simply never functioned correctly from the time of purchase. Although the vehicle's warranty limit is 50,000 miles, this defect existed from the manufacturing stage and was formally reported to Lexus well within the warranty period. I believe this repair should be covered regardless of the current mileage, and I respectfully request that the federal safety agency investigate this matter.
had transmission replaced 2 times and update to transmission. this is a brand new car purchased in 2023. first transmission replaced at 20,963 miles, 2nd replaced at 33,543 miles, 35,221 miles transmission update. It was cumulative 33 out of service. We feel this vehicle is unsafe to drive. Even after all the transmissions replaced om the is vehicle had 2 more incidents. One was loss of power in traffic and another was on a highway transmission would not shift into higher gear. This is not new there have been hundreds of people with the same exact problems. Lexus has internal TSB L-SB-0059-23 detailing these problems.
On July 21st, 2026 while stopped at a red light and upon turning green stepped on the accelerator to transition from stop to start, the vehicle suffered a sudden, catastrophic loss of motive power. The engine failed to respond to accelerator input, leaving the vehicle stranded in active traffic. This created an immediate rear-end collision hazard in a busy intersection. I was forced to coast the vehicle out of traffic to the side of the road, cycle the ignition off, and reset and temporarily regain powertrain functionality. Also on July 25th, 2026 I lost the power to accelerate on the highway when I was cutoff. I put the car in neutral and then back in drive to get power back to accelerate. These are the most recent, But I have had 2 transmission replacements. At separate times and then a re flashing to upgrade computer information another time. All within a 7 month period. This is a known issue by Toyota Motor Corp and has been circulated by the company under TSB-L-SB-0059-23.
when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied.
Compare the 2023 Lexus RX
RX vs Acura MDXRX vs BMW X5RX vs Volvo XC90RX vs Audi Q7RX vs Mercedes-Benz GLE 350RX vs Cadillac XT5
Other model years
1999200020012002200320042005200620072008200920102011201220132014201520162017201820192020202120222023202420252026
Questions about the 2023 Lexus RX
Is the 2023 Lexus RX reliable?
Owners have filed 62 complaints about the 2023 Lexus RX, 2.1 times a typical RX model year. It is one of the years we flag to avoid.
What is the most common problem with the 2023 Lexus RX?
Transmission and drivetrain, with 13 complaints. Next is engine (11).
How many recalls does the 2023 Lexus RX have?
3 recalls, covering back over prevention and air bags.
What year does the Lexus RX have bad transmission?
The Lexus RX model years with the most transmission complaints are 1999 (29 complaints), 2000 (25 complaints) and 2001 (14 complaints).
What gas mileage does the 2023 Lexus RX get?
Official estimates for the 2023 Lexus RX range from 24 to 36 mpg combined. The most efficient version (2.5L 4-cyl hybrid, AWD) gets 37 city and 34 highway.
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