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2021-2022 Mercedes-Benz GLE 350 and Mercedes-Benz GLE 450 recall: 12v/24v/48v battery

Mercedes-Benz USA, LLC reported this safety recall on December 8, 2023. It covers about 164 vehicles.

vehicles affected
164
reported
Dec 8, 2023
owners notified
Jan 26, 2024
related complaints
25

Electrical system: 12v/24v/48v battery

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE350 and GLE450 vehicles. A 12-Volt ground connection under the driver seat may not be secured properly, resulting in the ground connection overheating.
Risk
An overheated ground connection can increase the risk of a fire.
Remedy
Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 23V835000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 25 complaints about electrical problems.

2021 Mercedes-Benz GLE 3502022 Mercedes-Benz GLE 3502021 Mercedes-Benz GLE 4502022 Mercedes-Benz GLE 450

Questions about recall 23V835000

Is there a recall on the 2021-2022 Mercedes-Benz GLE 350 and Mercedes-Benz GLE 450 12v/24v/48v battery?

Yes. Recall 23V835000, reported on December 8, 2023, covers about 164 vehicles.

What is the fix for recall 23V835000?

Dealers will inspect and secure the 12-Volt ground connection as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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