Check a VIN

2019-2022 Audi E-Tron recall: software

Volkswagen Group Of America, Inc. reported this safety recall on December 20, 2023. It covers about 26,866 vehicles.

vehicles affected
26,866
reported
Dec 20, 2023
owners notified
Apr 2, 2025
related complaints
76

Electrical system: propulsion system: traction battery thermal: management: software

What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1‑800‑253‑2834. Audi's numbers for this recall are 93U9 and 93V2.

Recall number 23V867000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 76 complaints about electrical problems.

2019 Audi E-Tron2021 Audi E-Tron2022 Audi E-Tron

Questions about recall 23V867000

Is there a recall on the 2019-2022 Audi E-Tron software?

Yes. Recall 23V867000, reported on December 20, 2023, covers about 26,866 vehicles.

What is the fix for recall 23V867000?

Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1‑800‑253‑2834. Audi's numbers for this recall are 93U9 and 93V2.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Audi E-Tron?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history