I own a 2021 Audi e-tron with approximately 58000 miles. Beginning in March 2026, the vehicle developed intermittent Virtual Cockpit/instrument-cluster problems with blank display. I reported the condition to Audi dealer of Princeton NJ. The vehicle subsequently experienced two dead 12-volt battery incidents and became inoperable. The second 12 volt battery was new. Following the most recent incident, the Audi dealer diagnosed the Virtual Cockpit/instrument cluster as causing a drain on the 12-volt battery and recommended replacement at a cost of approximately $3,500. The replacement part is unavailable, and Audi has provided no estimated delivery date. The vehicle has remained out of service since July 03rd 2026. This condition presents a potential safety concern because failure of the instrument cluster may prevent the driver from reliably viewing speed, warning indicators, vehicle status, range, and other safety-related information. The recurring 12-volt battery discharge may also leave the vehicle unexpectedly disabled. The vehicle is additionally showing an indicated range of only approximately 160 miles at 100% charge. Audi has not established whether this is related to the instrument-cluster failure, high-voltage battery condition, battery-management system, software, or another electrical defect. Audi has not provided documentation of a comprehensive high-voltage battery health and capacity evaluation. Audi issued a recall or service campaign affecting other 2021 Audi vehicles for substantially similar Virtual Cockpit/display problems. However, Audi states that my VIN is excluded and has not provided a technical explanation identifying a different component, part number, software version, supplier, or failure mechanism. I request that the federal safety agency evaluate whether the recurring instrument-cluster failure and 12-volt battery discharge constitute a broader safety defect and whether the existing Audi recall or service-campaign population should include this car.
The worst 2021 Audi E-Tron problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Electrical24
- Transmission9
- Engine7
- Brakes3
- Acceleration1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Electrical24
- Transmission9
- Engine7
- Brakes3
- Acceleration1
- Body1
- Driver assistance1
- Fuel system1
Recalls 9
Back over prevention: sensing system: camera
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 23, 2025.
Recall number 25V900000 · Recall details
Electrical system: propulsion system: traction battery thermal: management: software
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1‑800‑253‑2834. Audi's numbers for this recall are 93U9 and 93V2.
Recall number 23V867000 · Recall details
Electrical system: propulsion system: charging: cable/cord: onboard
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's numbers for this recall are 93U6 and 93U8.
Recall number 23V842000 · Recall details
Equipment: electrical: infotainment: video (TOUCH)screen/monitor/unit
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1‑800‑253‑2834. Audi's number for this recall is 91Ei.
Recall number 22V806000 · Recall details
Back over prevention: display function
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 91DZ.
Recall number 22V742000 · Recall details
Service brakes, hydraulic: antilock/traction control/electronic limited slip
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. Corrosion in the brake booster may cause the Anti-Lock Brake System (ABS), Electronic Stability Control (ESC), speedometer display, and brake assist to stop functioning.
- Risk
- A loss of braking assist, ABS, and ESC will increase the effort and distance required to stop, increasing the risk of a crash.
- Remedy
- Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 30, 2021. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 47R7.
Recall number 21V707000 · Recall details
Seat belts
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Risk
- An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy
- Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1‑800‑893‑5298 and Audi customer service at 1‑800‑253‑2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Recall number 21V606000 · Recall details
Structure: interior panels: dashboard
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi E-Tron Quattro and E-Tron Sportback Quattro vehicles. The right hinge pin for the glove box cover may not be properly secured, allowing the glove box lid trim to interfere with the knee air bag during deployment.
- Risk
- An air bag that does not deploy properly can increase the risk of injury in a crash.
- Remedy
- Dealers will inspect the glove box, and secure the hinge pin as necessary, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 68H6.
Recall number 21V595000 · Recall details
Service brakes, hydraulic
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
- Risk
- Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
- Remedy
- Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 47R1.
Recall number 21V569000 · Recall details
See all 9 recalls for the 2021 Audi E-Tron
Defect investigations
Pedestrian alert sounds
the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.
DP22005
Technical service bulletins for the 2021 Audi E-Tron 1,202
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Diagnosed and confirmed malfunction of the vehicle’s AEB system that resulted from failure or malfunction...
- This bulletin provides informaiton when the HV battery charger control module cannot be started, or...
- This bulletin provides information when DTC B105A1A, B103E25 is stored in 0017; fuel tank level implausible.
- This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- This service information TSB provides warranty coverage information for vehicles with a broken sunroof panel.
- This bulletin provides information when there is a film/visible rings on the clear glass cover of the...
- This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument...
- This bulletin provides information when there are whirring noises from the rear of the vehicle.
- This bulletin provides information when there is an electric drive motor leak; P0AA600.
- This bulletin provides information regarding various complaints about front or rear door locks.
2021 Audi E-Tron crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| Audi e-tron SUV AWD | 5 | 4 | 5 | 5 |
| Audi e-tron Sportback SUV AWD | 5 | 4 | 5 | 5 |
2021 Audi E-Tron fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| Electric motor Electric 222 mi range | AWD | 76-78 | 77-78 | 77-78 MPGe |
What 2021 Audi E-Tron owners say
Most recent owner complaints, unedited.
Moisture build-up in the high-voltage electrical system through a faulty seal on the charging socket, which can cause a short circuit and significantly increase the risk of a vehicle fire. If you get a warning light saying "electrical system: fault," you should stop driving immediately, park outdoors away from structures, and not charge the vehicle. Braking problems caused by sub-standard welding within the ABS rotor and shaft. High-voltage battery modules that may overheat, also increasing the risk of fire. An infotainment unit that can become internally damaged when the vehicle is shut off, resulting in an inoperative rearview camera display a federal safety standard violation. This clearly shows the vehicle was badly manufactured, during a chip shortage in 2020. This vehicle is a complete failure by Audi and puts so many innocent peoples lives at risk.
What component or system failed or malfunctioned, and is it available for inspection upon request? - While on highway the vehicle loosed all Power indicating Electrical Malfunction How was your safety or the safety of others put at risk? It happened on I-35 Freeway twice putting me in danger of 18 wheelers around me. I am afraid to be in the vehicle even if they return it to me. Based on records this issue has been present on the car since it rolled off manufacturing. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes and Dealer has reproduced it and has the car with them for 5 Plus months. Have replaced many components and are not able to resolve it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? South Austin Audi Dealer has been working with Audi Corporate Technical team and have replaced 5 parts to no resolution. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Electrical Malfunction - Red light flashing to pull the care over to the emergency lane but there is no acceleration - you are left to depend on whatever momentum is left on the car. Based on records this issue has been present on the car since it rolled off manufacturing. Based on records this issue has been present on the car since it rolled off manufacturing.
Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.
Tied with the federal safety agency Recall 25V900 - Review Camera Software. Dealer was unable to complete the recall due to internal malfunction of USB Interface on vehicle. Dealer quoted a non itemized Repair Estimate of $1,045.50 to replace the interface in order to be able to complete the open recall. No visible user caused damage to interface and prior Technical Support Bulletin (2066315) for issues with USB covering specific vehicle. Given the dependence on software within our vehicles, the USB interface used to perform required recall work should be covered when failure is internal to the interface module.
The vehicle's central locking system does not properly communicate with the keyfob resulting in the doors not unlocking as intended. I have had my child in the car seat in the back and if i accidentantly touch the handle the wrong way the doors will lock and I am unable to use the unlock feature to get my kid out. This could be a serious safety issue if someone becomes trapped in the rear seat and the central locking system does not allow unlocking of the doors.
The contact owns a 2021 Audi E-Tron. The contact received notification of the federal safety agency Campaign Number: 23V867000 (Electrical System). The part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the battery module had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure.
I was driving on the highway and my sunroof spontaneously exploded. Nothing hit it, but there was a loud noise like a gunshot and the roof exploded outwards. Shards of glass landed in front of the car behind me who swerved to avoid them.
On five separate occasions across two separate drivers, we have experienced a partial brake failure in this vehicle. We strongly believe this to be a software defect and not a mechanical fault. On the e-Tron, the first portion of the brake pedal swing typically activates the regenerative braking. About mid-way through pressing the pedal, it changes to "real" mechanical brakes. When this brake failure occurs, we get to that midway point and the car lets off the regenerative braking but does NOT apply the mechanical brakes, so the end result is that the more you press the brake pedal, the less it works. Three of these five occasions occurred in one day, so by the time the third time came around, I was really paying attention and I'm very confident this wasn't driver error. In at least one case, the only reason that a crash was avoided is because the automatic braking / forward collision system activated. The vehicle has been inspected by a dealer, who found "No Repairs Recommended". We requested an update to the ABS module software, as this software update is known to resolve multiple other problems with the braking system (see TSBs 2072977, 2061906) but we were denied the update.
The contact owns a 2021 Audi E-Tron. The contact received notification of the federal safety agency Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Compare the 2021 Audi E-Tron
Other model years
Questions about the 2021 Audi E-Tron
Is the 2021 Audi E-Tron reliable?
Owners have filed 36 complaints about the 2021 Audi E-Tron, close to a typical E-Tron model year.
What is the 2021 Audi E-Tron year score?
The 2021 Audi E-Tron scores 65 out of 100 (average). The score compares it with the other model years of the Audi E-Tron: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2021 Audi E-Tron?
Electrical system, with 24 complaints. Next is transmission (9).
How many recalls does the 2021 Audi E-Tron have?
9 recalls, covering back over prevention, electrical system and equipment.
Is the 2021 Audi E-Tron safe in a crash?
In government crash tests the 2021 Audi E-Tron scored 5 out of 5 stars overall, depending on body style and drivetrain (2 versions tested).
Was there a recall on the 2021 Audi E-Tron electrical?
Yes, 2 recalls: 23V867000, 23V842000. Check your VIN to see if your car still needs the free repair.
What year does the Audi E-Tron have the most electrical problems?
The Audi E-Tron model years with the most electrical complaints are 2019 (34 complaints), 2021 (24 complaints) and 2022 (17 complaints).
What gas mileage does the 2021 Audi E-Tron get?
The 2021 Audi E-Tron is rated at 77-78 MPGe combined, with up to 222 miles of range.
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