2019-2024 Audi A7, Audi A8 and others recall: onboard
Volkswagen Group Of America, Inc. reported this safety recall on December 13, 2023. It covers about 93,196 vehicles.
- vehicles affected
- 93,196
- reported
- Dec 13, 2023
- owners notified
- Mar 28, 2024
- related complaints
- 182
Electrical system: propulsion system: charging: cable/cord: onboard
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's numbers for this recall are 93U6 and 93U8.
Recall number 23V842000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 182 complaints about electrical problems.
Questions about recall 23V842000
Is there a recall on the 2019-2024 Audi A7, Audi A8 and others onboard?
Yes. Recall 23V842000, reported on December 13, 2023, covers about 93,196 vehicles.
What is the fix for recall 23V842000?
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's numbers for this recall are 93U6 and 93U8.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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