Vehicle had 2000 miles on it when warning messages of Distance warning unavailable and Audi pre sense limited with beeping signal sounding every few miles. The dealership confirmed the issue but only blamed a dirty sensor for the issue.The problem persisted even with cleaned sensor for another 6 thousand miles of driving after which I got an active lane malfunction warning. Since then all the warning messages and beeping stopped, but also the pre sense, and lane monitoring no longer work. Paid extra money for these extra safety features but they are not working.
The worst 2024 Audi Q5 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Driver assistance12
- Brakes5
- Tires3
- Body2
- Electrical2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Driver assistance12
- Brakes5
- Tires3
- Body2
- Electrical2
- Engine1
- Transmission1
Recalls 4
Engine
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
- Risk
- The screws can loosen, allowing oil to leak and increasing the risk of a fire.
- Remedy
- Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 15ZK.
Recall number 25V294000 · Recall details
Electrical system: propulsion system: traction battery
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous the federal safety agency recall number 24V898.
Recall number 25V080000 · Recall details
Air bags: sensor: occupant classification: front passenger
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
- Risk
- A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
- Remedy
- Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 69GU.
Recall number 24V251000 · Recall details
Electrical system: propulsion system: charging: cable/cord: onboard
- What is wrong
- Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Risk
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's numbers for this recall are 93U6 and 93U8.
Recall number 23V842000 · Recall details
Technical service bulletins for the 2024 Audi Q5 786
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin provides informaiton on the use of the PICO-NVH tool (VAS 611 015).
- This bulletin provides information when the air spring symbol is illuminated; DTC U112100 or C1260F0.
- This Pending Service Solution (PSS) requests that technicians enter a record in the PSS database when the...
- This bulletin provides information when DTCs P00B700, P011600, or P268100 is stored; engine temperature...
- This bulletin provides information regarding the current top concerns being addressed by the Audi Digital...
- This bulletin proides service information when there is a prompt to take over the steering wheel (hands...
- This bulletin provides information when the starter battery is discharged or malfunctioning.
- This bulletin provides information for all gasoline engines when the MIL is on; DTC P240700 is stored
- This service information bulletin provides information when the convernience opening does not work.
- This bulletin provides information when there is an Audi pre sense warning, warning jolt, or brake...
2024 Audi Q5 crash test ratings
Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| Audi Q5 SUV AWD | 5 | 5 | 5 | 4 |
| Audi Q5 Sportback SUV AWD | 5 | 5 | 5 | 4 |
2024 Audi Q5 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Hybrid | AWD | 22-23 | 28-29 | 24-26 |
What 2024 Audi Q5 owners say
Most recent owner complaints, unedited.
I was traveling on the expressway and suddenly my vehicle veered to the right. I immediately looked down to see if there was a lane-keeping assist indicator on and there wasn't. I wasn't exactly sure what was happening as no indicator lights were on. I then noticed the vehicle wasn't keeping the speed and it began slowing down. People began honking at me and a gentleman rolled down his window and yelled, "tire". At this point I looked at my driver's side mirror and notice something flapping from the tire rear tire area. Then I heard a loud noise as if there was a heavy duty truck coming up beside me and immediately pulled over on the side of the interstate. I immediately called for help and waited for assistance before exiting my vehicle. The rear driver's side tire was seperated from the rim and damaged the lining in the wheel well. The tire is a Continental Cross Contact. LX Sport 235/55 R 19. The vehicle is 2024 Audi Q5 with the original tires at the time of purchase. The vehicle has 20,785 miles as I am writing this.
The component that failed was the tire/wheel system on a rental vehicle from Enterprise. While driving on a dry highway in New Mexico, a tire pressure warning light appeared. Because we were in a remote area, we stopped at the nearest gas station and added air to the tire. After adding air, the warning light temporarily turned off, so I believed the issue was low tire pressure. However, while continuing to drive, the warning light came back on. We were traveling through an isolated area where towns and service stations were very far apart, and I was attempting to safely make it to the next available gas station or service area. While driving at highway speed, I suddenly heard a loud “boom boom boom” noise. Immediately afterward, I saw the tire detach from the vehicle and roll in front of me before going off to the side of the roadway. I quickly attempted to safely pull the vehicle over. The sudden tire separation created a serious safety hazard for myself, my passengers, and other drivers on the highway. There was a risk of losing control of the vehicle, rollover, collision, or secondary accidents caused by debris or the detached tire. Other vehicles had to maneuver around us after the incident. The problem was not caused by weather conditions, debris impact, or unsafe driving. The failure happened during normal highway driving in dry conditions. The tire itself was not recovered after the incident. An Enterprise representative later asked where the tire was, but due to the sudden nature of the event and the remote location, we were unable to retrieve it. To my knowledge, the vehicle has not yet been formally inspected by the manufacturer or an independent repair facility. However, the vehicle should be inspected for possible tire defects, maintenance failures, wheel assembly problems, or improper installation. The incident was reported to Enterprise, and I contacted customer service multiple times regarding the safety issue and resulting damages and expenses.
The vehicle exhibits multiple, unresolved safety-critical defects across software and mechanical systems that create an unpredictable and dangerous driving environment. Despite multiple repair attempts, the manufacturer has failed to certify the vehicle as safe for operation. 1. Critical ADAS Failures (Forward Collision/Lane Keeping): Automatic Emergency Braking (Pre-Sense): The vehicle suffers from unprompted alerts and phantom braking incidents, creating an immediate risk of rear-end collisions. Lane Keeping Assistance: The system has experienced unexpected steering pull, which could lead to an unprompted lane departure. Adaptive Cruise Control (ACC): The system consistently fails to detect lead vehicles in 40% to 50% of instances. The most recent failure was documented via timestamped screenshot on May 12, 2026, around 4:07 PM PT. This defect is reproducible and renders the automated safety suite unreliable. 2. Powertrain & Mechanical Defects: Pneumatic Air Leaks: The vehicle exhibits 100% pneumatic air leaks during acceleration. The service center has dismissively characterized a total pneumatic system failure as "normal," which I find technically unacceptable and a sign of neglected mechanical integrity. 3. Electrical & Starting System: Recurring Ignition Failures: The vehicle has experienced multiple failures to start, most recently leaving my child and me stranded for 10 minutes. Safety & Use Impairment: These intermittent failures compromise the vehicle's utility and the safety of my family. Incident History: The first time this occurred, I called Audi Roadside Assistance, but the engine started approximately 30 minutes later; as a result, I do not call roadside assistance now when it happens and instead attempt to restart it repeatedly. Current Status: I am forced to drive the car in a constant dilemma, knowing it might fail at any time and leave me stranded.
02 January 2026 11,910 Continuous error Audi connect installation; error during installation. Error during installation. Please contact support.
21 Dec 2025 11,743 miles Audi Pre-sense slammed on the brakes while waiting to make a left. Pointing downhill slightly. No cars in the way. Turned it off completely. Was on the the Late setting. Will not stay off.
Audi has a pre-sense mechanism that cannot be permanently turned off. I have almost been hit three times when the Audi brakes FOR NO REASON at all; people almost rear-end me because the Audi comes to an immediate halt. And there is no reason for the pre-sense to engage when it does go off. They are flukes. I am going to get seriously injured.
The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2023, including through the dealer's online service request system. However, the dealer repeatedly failed to document braking concern on repair orders until insistent during latest visit. In one visit (August 7, 2023), the dealer reduced the Pre Sense sensitivity without creating a repair order or performing diagnostics. At other times, service advisors stated the vehicle was 'operating normally' or refused to record the concern unless it could be duplicated during a short test drive. On August 25, 2025, the dealer finally documented my complaint as 'car would brake randomly' and performed an SVM reconfiguration, but the issue persists. The vehicle is currently used rarely for safety.
The vehicle experiences sudden, uncommanded braking on clear roads due to a malfunction in the Audi Pre Sense system. The system falsely detects obstacles and applies the brakes abruptly, creating a safety hazard for occupants and surrounding traffic. The issue was reported to Audi Beverly Hills multiple times beginning July 2025, including through the dealer’s online service request system. However, the dealer repeatedly failed to document the braking concern on repair orders until I insisted during later visits. In one visit (August 7, 2025), the dealer reduced the Pre Sense sensitivity without creating a repair order or performing diagnostics. At other times, service advisors stated the vehicle was “operating normally” or refused to record the concern unless it could be duplicated during a short test drive. On August 25, 2025, the dealer finally documented my complaint as “car would brake randomly” and performed an SVM reconfiguration, but the issue persists. The vehicle is currently used rarely for saftey.
Audi Pre-Sense keeps braking prematurely when there is no car present or in its field of view. The SUV brakes without warning and when trying to make a left turn (happened twice already) or while driving on the highway. When the vehicle brakes without warning there is a chance that another vehicle will drive into the rear of my vehicle or I will lose control due to the unexpected and unwarranted braking action. The problem has been reported and documented my my local Audi dealership repair facility Audi Silver Spring, Maryland. The vehicle has been inspected all three times, they have performed a complete 4 wheel alignment and sensor alignment. They have witnessed and documented the code that the SUV reported, Audi Pre-Sense detected. The dashboard did display Audi Pre-Sense detected all 3 times when the incident occurred. Audi and I both have the documented repair tickets and they are available upon request. Last incident occurred 1400 on 27 September 2025.
Compare the 2024 Audi Q5
Q5 vs Acura RDXQ5 vs BMW X3Q5 vs Mercedes-Benz GLC 300Q5 vs Volvo XC60
Other model years
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Questions about the 2024 Audi Q5
Is the 2024 Audi Q5 reliable?
Owners have filed 20 complaints about the 2024 Audi Q5, fewer than a typical Q5 model year.
What is the most common problem with the 2024 Audi Q5?
Driver assistance and stability, with 12 complaints. Next is brakes (5).
How many recalls does the 2024 Audi Q5 have?
4 recalls, covering engine, electrical system and air bags.
Is the 2024 Audi Q5 safe in a crash?
In government crash tests the 2024 Audi Q5 scored 5 out of 5 stars overall, depending on body style and drivetrain (2 versions tested).
What year does the Audi Q5 have the most driver assistance problems?
The Audi Q5 model years with the most driver assistance complaints are 2018 (25 complaints), 2025 (25 complaints) and 2023 (15 complaints).
What gas mileage does the 2024 Audi Q5 get?
Official estimates for the 2024 Audi Q5 range from 24 to 26 mpg combined. The most efficient version (2.0L 4-cyl hybrid, AWD) gets 22-23 city and 28-29 highway.
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