2021-2024 Audi A7 E and Audi Q5 recall: traction battery
Volkswagen Group Of America, Inc. reported this safety recall on February 12, 2025. It covers about 20,201 vehicles.
- vehicles affected
- 20,201
- reported
- Feb 12, 2025
- owners notified
- May 1, 2025
- related complaints
- 47
Electrical system: propulsion system: traction battery
- What is wrong
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
- Risk
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy
- Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous the federal safety agency recall number 24V898.
Recall number 25V080000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 47 complaints about electrical problems.
2022 Audi A7 E2021 Audi Q52022 Audi Q52023 Audi Q52024 Audi Q5
Questions about recall 25V080000
Is there a recall on the 2021-2024 Audi A7 E and Audi Q5 traction battery?
Yes. Recall 25V080000, reported on February 12, 2025, covers about 20,201 vehicles.
What is the fix for recall 25V080000?
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous the federal safety agency recall number 24V898.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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