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2020 Audi E-Tron problems

The most common problem on the 2020 Audi E-Tron is body and structure. It has fewer complaints than a typical E-Tron model year.

Typical yearClose to a typical year
Year score
93/100
Owner complaints
1
Recalls
4
Service bulletins
527
Worst area
Body
Crash rating
5/5

The worst 2020 Audi E-Tron problems

Ranked by number of owner complaints. Mileage and cost come from what owners wrote.

  • Body
    1
  • Electrical
    1

Problems by type

Tap a problem to see which part fails, at what mileage and in which other years.

  • Body
    1
  • Electrical
    1

Recalls 4

Back over prevention: sensing system: cameraReported December 19, 2025 · 356,894 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on December 23, 2025.

Recall number 25V900000 · Recall details

Electrical system: propulsion system: traction battery thermal: management: softwareReported December 20, 2023 · 26,866 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1‑800‑253‑2834. Audi's numbers for this recall are 93U9 and 93V2.

Recall number 23V867000 · Recall details

Electrical system: propulsion system: charging: cable/cord: onboardReported December 13, 2023 · 93,196 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1‑800‑253‑2834. Audi's numbers for this recall are 93U6 and 93U8.

Recall number 23V842000 · Recall details

Service brakes, hydraulicReported July 26, 2021 · 498 vehicles affected
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 E-Tron Quattro and 2020-2021 Audi E-Tron Sportback Quattro vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Risk
Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy
Dealers will replace the brake booster, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Audi customer service at 1‑800‑253‑2834. Volkswagen's number for this recall is 47R1.

Recall number 21V569000 · Recall details

See all 4 recalls for the 2020 Audi E-Tron

Defect investigations

Pedestrian alert soundsOpened January 27, 2023, closed August 7, 2023

the federal safety agency received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, the federal safety agency opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified the federal safety agency he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by the federal safety agency regarding the subject matter of the petition.

DP22005

Technical service bulletins for the 2020 Audi E-Tron 527

Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.

See all 527 bulletins for the 2020 Audi E-Tron

2020 Audi E-Tron crash test ratings

Government 5-star crash tests. Higher is safer. Each row is a body style and drivetrain that was tested.

VersionOverallFrontalSideRollover
Audi e-tron SUV AWD5455
Audi e-tron Sportback SUV AWD5455

2020 Audi E-Tron fuel economy

Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.

EngineDriveCityHighwayCombined
Electric motor Electric 218 mi rangeAWD767877 MPGe

What 2020 Audi E-Tron owners say

Most recent owner complaints, unedited.

Filed Nov 4, 2025 · Body, Electrical · WA

Sunroof leaked. Not directly safety, but can be as water was getting on interior electronics. Dealer referenced TSB 2056944/10 and warranty extension U63 Sunroof WrtyExt 7yr/80k, but noted that we were not included in the warranty extension.

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Questions about the 2020 Audi E-Tron

Is the 2020 Audi E-Tron reliable?

Owners have filed 1 complaint about the 2020 Audi E-Tron, fewer than a typical E-Tron model year.

What is the 2020 Audi E-Tron year score?

The 2020 Audi E-Tron scores 93 out of 100 (good). The score compares it with the other model years of the Audi E-Tron: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.

What is the most common problem with the 2020 Audi E-Tron?

Body and structure, with 1 complaint. Next is electrical (1).

How many recalls does the 2020 Audi E-Tron have?

4 recalls, covering back over prevention, electrical system and service brakes, hydraulic.

Is the 2020 Audi E-Tron safe in a crash?

In government crash tests the 2020 Audi E-Tron scored 5 out of 5 stars overall, depending on body style and drivetrain (2 versions tested).

What gas mileage does the 2020 Audi E-Tron get?

The 2020 Audi E-Tron is rated at 77 MPGe combined, with up to 218 miles of range.

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