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2020-2024 Tesla Model 3, Tesla Model S and others recall: software

Tesla, Inc. reported this safety recall on July 24, 2024. It covers about 1,849,638 vehicles.

vehicles affected
1,849,638
reported
Jul 24, 2024
owners notified
Sep 22, 2024
related complaints
840

Electrical system: software

What is wrong
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Risk
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-00-012.

Recall number 24V554000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 840 complaints about electrical problems.

2021 Tesla Model 32022 Tesla Model 32023 Tesla Model 32024 Tesla Model 32021 Tesla Model S2022 Tesla Model S2023 Tesla Model S2024 Tesla Model S2021 Tesla Model X2022 Tesla Model X2023 Tesla Model X2024 Tesla Model X

Questions about recall 24V554000

Is there a recall on the 2020-2024 Tesla Model 3, Tesla Model S and others software?

Yes. Recall 24V554000, reported on July 24, 2024, covers about 1,849,638 vehicles.

What is the fix for recall 24V554000?

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-00-012.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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