2021 Mercedes-Benz S 500, Mercedes-Benz S 580 and others recall: auto crash notification
Mercedes-Benz USA, LLC reported this safety recall on October 25, 2024. It covers about 21 vehicles.
- vehicles affected
- 21
- reported
- Oct 25, 2024
- owners notified
- Dec 6, 2024
- related complaints
- 10
Communication: auto crash notification
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.
- Risk
- A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.
- Remedy
- Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2024110002.
Recall number 24V807000
Affected vehicles
- Mercedes-Benz S 500 2021 2021
- Mercedes-Benz S 580 2021 2021
- Mercedes-Maybach S 580 2021 2021
Owner complaints about the same problem
Owners of these vehicles have filed 10 complaints about electrical problems.
2021 Mercedes-Benz S 5002021 Mercedes-Benz S 5802021 Mercedes-Maybach S 580
Questions about recall 24V807000
Is there a recall on the 2021 Mercedes-Benz S 500, Mercedes-Benz S 580 and others auto crash notification?
Yes. Recall 24V807000, reported on October 25, 2024, covers about 21 vehicles.
What is the fix for recall 24V807000?
Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2024110002.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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