2009 Saturn Outlook: loss of power steering

Filed May 22, 2017 · Steering · 90,500 miles · OR

Was driving 60mph while going around a corner on a highway and the power steering failed. Almost caused us to wreck but was luckily able to regain control. This issue should be investigated and a recall issued. Pulled into a shop when we get into town and fluid is full, it's now at the dealer being diagnosed.

Filed May 5, 2016 · Steering · 88,000 miles · MN

The power steering is very difficult to control at low rates of speed.

Filed Jul 1, 2015 · Steering · 119,000 miles · WI

Loss of power steering at slow speeds. Gm repair shop says it's a common problem. Power steering pump replaced under warranty but rack and pinion steering not cover even though the two items contribute to each others failure.

Filed Jun 25, 2015 · Acceleration, Airbags · 120,908 miles · MI · crash · 2 injuries

Travel us hwy when encountering rain condition vehicle had rear wheel loss of control into hydroplane, when attempting to correct steering into skid the steering failed to respond as if no power steering. The vehicle cruise control was on until point of first applying brake. The vehicle impacted ravine at frontal impactof grill atb high speed then flip side over side without one air bag deploying. Driver,passenger side, passenger/driver-side of seat, or pillar post air bags failed. The yellow airbag indicator light was always on and believed to be normal. After pressing on-star , emergency connection failed to which on-star claims antenna must of been damaged, though photos show intact. On star complaint about failure of system been on going since purchase. Complaint with ftc, state of michigan sos (secretary of state) and dealership shortly after purchase dec 24 2014 safety issues to include: frayed seat bel,t power steering sloppy and noise, rear suspension. Dealer agreed to only address seat belt, and replace rear control bushing arm on one side. Suffered severe neck, spine compression fractures, head, knee, ankle, twisted intestine from seat belt, laceration to torso and other injuries requiring hospitalization. Gm contact and opened complaint file for vehicle failures

Filed Mar 29, 2015 · Lights, Steering · LA

The headlight wiring harness melts in these vehicles causing the light to fail, this is well documented on the internet on various forums. Early this morning my wife was pulled over by a police officer for having one working headlight, I attempted to replace the bulb and it still does not work, information on the internet lead me to discover melted wires on the light fixture, this is a huge safety problem with this vehicle. There is also a well documented problem with the front end suspension, it fails prematurely and my outlook is also having this problem. It also has power steering failure, the air conditioning system is failing, along with all the other safety systems that need recalled on this piece of gm junk pile. I have a wife, and beautiful two year old twin girls, who use this vehicle frequently, shame on gm for putting this thing on the road, the whole thing should be recalled and shredded for scrap, owners should be fully reimbursed the current value of vehicle.

Filed Nov 5, 2014 · Steering · 90,000 miles · MI

Tl* the contact owns a 2009 saturn outlook. The contact stated that the power steering assist failed and excessive force was required in order to make any turns. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,000.

Filed Nov 4, 2014 · Steering · 40,226 miles · MI

On 4/30/2012 my purchased new 2009 saturn outlook began experiencing difficulty steering. The dealer diagnosed it as a worn out steering gear. Subsequently, I had this replaced after owning the car for only 3 years and with only 40,226 miles. On 10/2014, while steering, a loud whirring noise occurred while exhibiting difficulty turning. Again, the dealership diagnosed it as and replaced the bad steering gear with only 71,183 miles. The same repair in two years is unacceptable. I recently received a letter from gm indicating that some 2009 saturn outlooks may develop a power steering pump wear condition that can cause an intermittent drop of power steering hydraulic pressure that will cause reduced of loss of steering assist. I inquired with the dealership of a correlation with the repairs I experienced and of course was told that there was none. I will be looking to contact gm customer service to escalate my concerns. Hopefully it helps. We love the vehicle when it is trouble free, but it has been an endless nightmare with multiple trips to the dealership service department for numerous other repairs. Luckily the others were covered under warranty, but were repairs that should not have been needed until much later in the vehicles life time.

Filed Oct 28, 2014 · Steering · 75,000 miles · MI

Tl* the contact owns a 2009 saturn outlook. While driving approximately 10 MPH, the vehicle lost power steering intermittently. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure. The manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 75,000.

Filed Oct 6, 2014 · Steering · 85,000 miles · MI

Power steering assist goes out at low speeds in my 2009 saturn outlook causing potentially dangerous situations when turning and parking. I have had many close calls in the recent months, but thankfully have not had an accident yet. The issue is dangerous though and I panic every time I have to turn on a busy intersection. This has been recalled in other gm cars, including some saturns, but not my particular model. My car has not even reached 100,000 miles yet. Please correct this issue for all known vehicles, gm.

Filed Jul 30, 2014 · Steering · LA

The car has become increasingly hard to steer after being in a parked position. Once you move it out of a parked state the steering is very difficult but when you begin to drive it is okay.

Filed Apr 3, 2014 · Steering · TX

Purchased car used in 2012. Problems started about a month later. First windows stopped rolling down and side mirrors unable to be moved. Was finally able to get that fixed in april of 2013, except the mirrors, they failed to fix those. Brake pedal was making a squeaking sound when pressed. Was also fixed in april 2013. A squeaking or grinding sound started when turning along with a loud metallic squeaking sound when going over speed bumps, pulling into driveway, stuff like that. In april 2013, the rack and pinion was replaced. All this was under my extended warranty. About 4 or 5 months after that repair, the same things were happening. A grinding sound when I turn, brake squeaking again, the same sound going over speed bumps and losing power steering fluid. Took car back to dealership, unable to have it seen for a month. When I was able to get it in, it was well over the parts warranty and the extended warranty was out. Now the same things need to be replaced, plus the engine mount is broken and needs to be fixed. When I complained to the dealership about it and letting them know that I tried to get my vehicle in while the warranty was still valid, they offered to pay $750, leaving me to cover the other $956. I haven't even had them try to figure out why my car doesn't start right away only after I put gas in the tank, regardless of how much gas is already in the tank. I am guessing that is some sort of fuel pump problem, but I'm not a mechanic. I have also had to replace my left rear blinked light twice in under 6 months. I take care of my vehicle, I don't drive it off-road or over pot holes and I don't hit curbs. I don't believe there is any reason for these items to be failing like they are, except that there is a huge problem with the vehicle that gm doesn't want to address.

Filed Mar 24, 2014 · Steering · 132,000 miles · MI

Complete loss of steering assist, vehicle nearly impossible to turn at low speeds (I am a 6'-1" male in good physical shape). Nearly caused crash due to inability to turn at low speed. Extremely concerned with safety as normal driver is my wife with our 2 kids in the vehicle, I am certain she would not have been able to steer the vehicle given the difficulty I had to turn the wheel. Took to nearby trusted, licensed mechanic, after diagnosis found that needed new power steering pump and rack and learned that there is a known problem with power steering pump and rack in this and "sister" gm vehicles. I verified this by finding numerous similar posts in on-line forums. Mechanic replaced the power steering pump and rack at a cost of $1,100. I feel lucky that there was not an accident, and now upset that there is such a widespread problem out there that could cause injuries and is costing consumers big $ to repair.