2009 Saturn Outlook: stuck in gear or won't shift

Filed Apr 5, 2016 · Transmission · 72,000 miles · CA

Transmission lost reverse and lower gears.gm dealer said to replace the trans for a cost of about $4600.00. Car only has 72,000 miles. Have found numerous complaints for same reason. Gm knows of the problem and should pay for the replacement or at least half.stop at single and tried to go thru intersection and trans started slipping only drove it one mile home, pulled into garage. Called gm in morning to be towed to dealer. Transmission would not go into reverse. Will not get complete bill until april 8th when vehicle will be fixed.

Filed Dec 18, 2014 · Engine, Transmission · 78,000 miles · NM

I was waiting at a stoplight and heard an unusual noise from the engine. When I accelerated on the gas peddle, I noticed that the transmission would not shift normally and would not exceed over 30 MPH. I made it to work but when I tried to reverse out of the parking lot, the car would not move at all and displayed "check engine light" icon. I had to push it out of the parking lot then drive forward slowly back home. I called around town to check the best solution for the problem. I also checked online and discovered that other saturn outlook owners had the same issue and the same broken part when it was diagnosed and repaired which leads me to believe that general motors is aware of the problem and failed to recall my vehicle and add the failed transmission problem to the recall list.

Filed Oct 29, 2014 · Transmission · 55,400 miles · OH

On 10/24/2014, while driving my 2009 saturn outlook with my children in the car, I was entering the ramp onto a major expressway, pushed down onto the gas pedal to speed up to enter the highway traffic when a loud bang was heard and I felt the vehicle rev to higher RPM and then the check engine light came on. I noticed immediately that the vehicle responded like it was stuck in 3rd gear and would not shift up or down in "d". I was almost smashed by a odot dump truck but averted that by pulling to the far right lane. The vehicle would not accelerate any faster than 50 MPH on the expressway. I was within 5 miles of my dealership and babied the vehicle to their location. I explained my vehicle issue to the dealer service rep and he said they could not get it in that day to check it because it was a friday and they are not doing service work over the weekend. Rental car rented and left my car there over the weekend. I was contacted the following monday with a request for authorizing a $500.00 charge to pull the transmission to check internally for the problem. The service rep said they have seen a lot of problems with this and other gm made vehicle resulting in the 35r clutch wave plate breaking and the only way is to pull the transmission to see. I gave him my authorization but asked him for a rough estimate for the repairs which he said about $3,500.00. I have been without my vehicle for almost a week and through internet search I have come across as many as upward of 17,000 online response's about the continued problems with the 35r clutch wave plate as far back as 2008 with the gm acadia, chevrolet traverse and saturn outlook. I am requesting with the federal safety agency that something be said to gm about this complication with a "known" problem that nothing has been recalled. I even came across a post that noted the problem with notification to reps from january 12, 2010 from a forum.

Filed Sep 17, 2014 · Acceleration, Transmission · 111,000 miles · TX

September 16,2014 around 8:30 pm we were driving on i10 westbound and accelerated to get in the main lanes. The car made the accelerated noise but was stuck in gear at 4400 rpms at 40 miles per hour. We pulled over in a parking lot to test the acceleration and it was hard to tell driving in a short distance, but as soon as we pulled off and attempted to accelerate again the same issue occurred. The next time the car began to lose power as if it would stop so we pulled into another parking lot and cut the car off. When we turned it back on and drove the issue went away.

Filed Aug 12, 2014 · Fuel system · 85,000 miles · CO

When driving the vehicle the low engine power light came on and car went into limp mode and would go no faster than 20 MPH. I turned around to head home and pulled over and shut it off for a few seconds. When restarted ran fine for a couple days.I took it to dealership and they said it needed a new throttle body. I asked if this is normal and the service advisor told me that gm knows about this and that it happens on cars less then one year old, but gm won't do anything about it because it is not a safety concern. The advisor suggested that if I did the repair myself not to but an gm unit as they are having problems with the replacement parts. I purchased a new unit from after market co. No problems since. Then 8/8/14 with 91,000 the same thing happened again, took it to another dealership was told fuel pump was bad. I took the car to a reputable mechanic they replaced the pump on the information from the dealership, but it did not fix the problem, was told could be fuel pressure module. Will find out today if that fixes it. My big problem with all this is that the car is five years old warranty has expired and these repairs are not cheap. If gm knows about thousands of defective parts why are they not doing something about it or being made to do so.

Filed Jul 9, 2014 · Acceleration, Engine · 108,000 miles · TX

July 6, 2014 ? Rpm / mpg as I was in the hov lane I tried to accelerate. I could hear the car transitioning, but the rpms and miles per hour did not match. At 3300 RPM the car was stuck at 60 miles per hour and would not shift out of third gear. When I took my foot off the gas the car slowed down but the needle was still on 60 miles per hour. The car randomly jerked as if it was pushing itself from behind. When I was able to stop the RPM was 2200 and the miles read 20 even though I was not moving. In addition, I had a full tank of gas when I began driving and when I came to a stop of the gas had been used.