Setra S407 CC recalls

What is wrong

Daimler Coaches North America (Daimler Coaches) is recalling certain 2011-2016 Setra S417 TC and 2012-2016 Setra S 407 CC vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Remedy

Daimler Coaches will replace the TWS kits, free of charge. Owner notification letters were mailed May 23, 2024. Owners may contact Daimler Coaches at 1‑416‑624‑3558. Daimler Coaches number for this recall is 86.20U24286A.

Recall number 24V277000 · Recall details

What is wrong

Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 Setra S417TC motorcoaches. These vehicles are equipped with a driver-selected Electronic Stability Control (ESC) "OFF" switch for disabling the traction control portion of ESC, allowing it to remain disabled at speeds above 20 km/h. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stability Control."

Risk

If the vehicle is operated above 20 km/h while the Electronic Stability Control system is disabled, there is a greater chance of loss of stability control, increasing the risk of a crash.

Remedy

DCNA will notify owners, and dealers will replace the "ESC OFF" switch with a new "TC-Off" button, install an indicator light on the dashboard to indicate when the traction control is deactivated, and perform a software to prevent the ESC system from being disabled, update free of charge. This recall began September 7, 2020. Owners may contact DCNA customer service at 1‑800‑206‑9728. DCNA's number for this recall is 43.54U20107A.

Recall number 20V406000 · Recall details

What is wrong

Daimler Coaches North America (DCNA) is recalling certain 2018-2019 Setra S407 and 2019-2020 S417 passenger coaches. The engine compartment flap may not have sufficient welding seams on the hinges, allowing the hinge connection to fail and the engine compartment flap to detach from the coach.

Risk

If the engine compartment flap detaches from the coach while it is in motion, it can become a projectile, increasing the risk of a crash.

Remedy

DCNA will notify owners, and dealers will inspect the engine compartment flap seam welds and, if necessary, re-weld or replace the engine compartment flap, free of charge. The recall began August 28, 2020. Owners may contact DCNA customer service at 1‑905‑403‑7807. DCNA's number for this recall is 75.00U20104A. Recall 21V469 supersedes this recall.

Recall number 20V394000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain 2017-2018 Setra S417 TC and S407 CC motorcoaches. The steering drop arm nut may loosen, possibly causing a loss of steering control.

Risk

A loss of steering control can increase the risk of a crash.

Remedy

Setra will notify owners, and dealers will replace the steering drop arm and nut, free of charge. The recall began on July 9, 2018. Owners may contact Setra customer service at 1‑800‑241‑2947. Setra's number for this recall is 46.40U10716A.

Recall number 18V327000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain 2017 Setra S407CC motor coaches. The vehicle's exterior covers which are bonded to powder coated frames may detach from the vehicle because the powder coating may peel off of the frame.

Risk

Any panels that detach can become a road hazard, increasing the risk of a crash.

Remedy

The affected vehicles have not been sold to customers and are still in inventory. They will be repaired by the US importer, prior to being put into service. Therefore, an owner notification letter will not be issued. Owners may contact Setra customer service at 1‑800‑241‑2947. Setra's number for this recall is 98.10M10519A.

Recall number 17V329000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain model year 2011-2012 S417TC buses manufactured August 2, 2010, to October 3, 2011, and 2012 Setra S407CC buses manufactured August 2, 2010, to July 4, 2011, and equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Risk

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Remedy

Setra will notify owners, and the seats will be inspected to determine if any welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 24, 2016. Owners may contact Setra customer service at 1‑800‑241‑2947 or Recaro customer service at 1‑248‑484‑3203. Setra's number for this recall is 91.10U10086A.

Recall number 16V022000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC motorcoaches manufactured August 2010 to April 2014, and 2012-2014 S407 CC motorcoaches manufactured August 2010 to March 2014. There may be an electrical overload in the control unit of the lights.

Risk

An electrical overload may result in a short circuit or vehicle fire.

Remedy

Setra will notify owners, and dealers will replace the control unit, free of charge. The recall began on July 31, 2014. Owners may call Setra customer service at 1‑866‑624‑2622. Setra's number for this recall is 82.10M08198C. This recall supersedes the federal safety agency Recall No. 13V‑465 and Setra has expanded the original population to include an additional 63 motorcoaches.

Recall number 14V369000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Remedy

Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1‑866‑624‑2622 or Setra Customer Service Line at 1‑800‑241‑2947. Setra's recall number is 54.10U09052A.

Recall number 13V530000 · Recall details

What is wrong

Setra of North America (Setra) is recalling certain model year 2011-2014 S417 TC and 2012-2014 S407 CC motorcoaches. There may be an electrical overload in the control unit of the lights.

Risk

An electrical overload may result in a short circuit or vehicle fire.

Remedy

Motor Coach Industries, the designated importer, will notify owners and replace the control unit, free of charge. The recall began on November 25, 2013. Owners may contact Motor Coach Industries at 1‑800‑323‑1290. Setra's recall number is 82.10M08198A.

Recall number 13V465000 · Recall details

What is wrong

Setra is recalling certain model year 2009-2013 S417, S417TC, and S407CC motorcoaches, manufactured from May 2009 through June 2012. An incorrect routing of the ground wire near the alternator may lead to the chaffing and abrasion of the wire.

Risk

A damaged alternator ground wire could result in a short circuit and may lead to a vehicle fire.

Remedy

Setra's designated importer, Motor Coach Industries (MCI), will be conducting this recall. MCI will notify owners and will reroute the wiring free of charge. The safety recall began on December 14, 2012. Owners may contact Motor Coach Industries at 1‑502‑318‑3077.

Recall number 12V547000 · Recall details