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2021 Subaru Ascent: complete transmission failure

12 of the 106 complaints about the 2021 Subaru Ascent describe complete transmission failure.

owner complaints
12
of this car's complaints
11%
recalls
0
Is there a fix? 39 service bulletins cover this area of the car. See below

Complete transmission failure by model year

What owners say

Filed Nov 5, 2026 · Engine, Transmission · NV

Twin Falls Subaru left me in a dangerous position with my transmission failing catastrophically on the highway 72 hours after major service is a severe safety hazard My 2021 Subaru Ascent with 56,420 miles, still under the 60,000 mile/5 year warranty, went to Twin Falls Subaru with diagnostic codes P0137, and P2096 on 8/15/26 they replaced the following, the engine harness,. transmission harness, transmission pressure sensor and ecm. They said the root problem was the secondary pressure switch, Subaru of America & Twin Falls Subaru said those repairs weren’t covered under warranty and I had to pay $3000 out of pocket, SOA covered the remaining $5100. I picked it up 10/13/26, (on 10/16/26, three days later my check engine light came on along with the AT oil temp and transmission flashing on the dash, the diagnostic codes I received were P0700 P0841 P0890, Subaru Of America paid to have my vehicle towed back to the dealership where they said I needed a new transmission, but they weren’t covering it because my warranty had expired 14 days prior (on 10/2/26), during the time it was getting the first repairs done, they claimed that the two incidents had nothing to do with one another. The DPSM claims a transmission pressure switch failure that flooded the wiring harness with fluid is 'unrelated' to the transmission total collapse 72 hours later. They

Filed Aug 28, 2026 · Transmission · WY

My local Subaru dealership / service provider has told me my car needs a new transmission at 66k miles, due to an issue within the CVT solenoid causing slipping and lag that will eventually lead to catastrophic failure of the transmission - per the Subaru of America service tree. This issue began on July 23, 2026, when a slew of warning lights illuminated on the dash and my car went into limp mode, not accelerating properly. It eventually began driving normally and all dash warning lights dissipated. Dealership couldn't see the car at that time, then I was out of town for about a week. Came back, experienced the same issues within 2 days of driving the car. I was able to get it into the dealership for service on 8/6 where it was diagnosed, according to the Subaru Service Tree, as needing a new transmission. Subaru technicians cleared the codes, and I took the car home on 8/7/26 with the warning from my dealership that it was only a matter of time before the transmission failed. The lights / limp mode driving came on again on 8/9 and I have not driven it since that date. I have opened a case with SoA and am waiting on a "resolution". I do not feel safe driving my vehicle so it has been sitting in the driveway since 8/9 while I wait on a resolution from Subaru of America.

Filed Jul 24, 2026 · Transmission · 101,541 miles · ID

The contact owns a 2021 Subaru Ascent. The contact stated that while driving at an undisclosed speed, the vehicle started to stall, and the transmission failed to properly operate. The vehicle was pulled over to a nearby shop and was advised to take the vehicle back to the facility that performed the oil changes. Several days later, the contact's husband test drove the vehicle and was able to duplicate the failure. The vehicle was towed to a dealer to be diagnosed, and metal shavings were found in the oil. The dealer determined that the CVT transmission needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 101,541.

Filed Apr 13, 2026 · Transmission · CO

I had catastrophic transmission failure. The car was completely inoperable. Thankfully this only happened in a parking lot. If this were yo happen while merging into traffic it could have been very dangerous. This was the second cvt in this vehicle. The 1st transmission was replaced around 52kmiles. The second transmission lasted not even 13 months sndless than 15k miles. Subaru replaced the transmission for a 3rd time at a cost of 1k to me. I no longer have the car.

Filed Apr 7, 2026 · Transmission · NH

Issue 1: Complete transmission failure was diagnosed by Subaru dealer March 24, 2026 at 5 years and 6 months after purchase with an odometer reading of 45,000 miles (drive train warranty 5 yrs/60,000 miles). Had to purchase and have installed a rebuilt Subaru transmission. First noticed transmission was slipping with a large load in vehicle May 2025 at 4 years and 8 months after purchase at about 40,000 miles on odometer. The issue was subsequently not noticed under typical load until slipping transmission signs reappeared December 2025. Made appointment in March 2026 due to a planned trip to [XXX] mid-February to mid-March. Failed transmission poses critical safety risks including loss of acceleration, stalling in traffic and unexpected deceleration. Subaru of New England was able to install the transmission at about 50% of the initial estimate over $12,000 (final paid $5400). Subaru of America file was claimed (Case # XXX-XXX) for the balance, but any further reimbursement was rejected. Issue 2: Driver window alternating between getting stuck fully opened as well as reversing to the open position when trying to roll up. The failure of window regulator and channel run was diagnosed by Subaru dealer March 24, 2026 at 5 years and 6 months after purchase with an odometer reading of 45,000 miles. Had to purchase and replace the Subaru window regulator and channel run. Power window failures in the open position create significant safety risks including vehicle theft, interior damage from weather and occupant vulnerability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jan 13, 2026 · Electrical, Engine · CO

The transmission on our 2021 Subaru Ascent is slipping and failing to accelerate, RPMs reving, and every issue indicator notification light is on. We took the car to our mechanic, then to the Subaru dealership service dept for diagnosis. A full transmission replacement is required plus associated repairs for a cost of $14,543.98. Service estimate attached. This repair is more than 2/3 of the value of the vehicle. This make/model and transmission type have documented problems and Subaru has previously issued an extended warranty on other model years for this same transmission issue. We are trying to communicate with the Subaru customer service but have had limited response due to the holidays and have not had a resolution yet in the past month.

Filed Dec 8, 2025 · Transmission · NC

The transmission/CVT component on the vehicle, 2021 Subaru Ascent is malfunctioning. When being driven, the malfunctioning transmission will cause the vehicle to hesitate in traffic, as well as feeling the slippage of the transmission when in motion. The vehicle also has a burning odor when being driven. NYS inspection was conducted on 10/27/25. The transmission malfunction has been confirmed by a Subaru dealer, who has had the vehicle at their dealership since 11/5/25, 34 days as of today. Subaru Advocacy , whom I have had many calls and emails with, is unwilling to replace the transmission at their cost.

Filed Jul 8, 2025 · Transmission · PA

On Friday, June 13, 2025, while (thankfully) in my driveway, the transmission broke on my 2021 Subaru Ascent in my driveway. I simply started my car, put it in reverse, and my car jerked and stopped. NO prior warning. I was on a slight slope. I thank my lucky stars I did not have my kids out on the road when it happened. I had to have it towed to the closest Subaru dealership (a $395 charge). Upon inspection, my transmission (the CVT model) was no longer working. My car was bought in December 2021 and it has around 80,000 miles on it. In researching, I saw that the 2019 and 2020 models with the CVT had been recalled (or had their warranties extended to 100,000 miles coverage) for the EXACT thing that happened to my car. If I am correct, my car was manufactured in November of 2020 from what I was told. I find it so hard to imagine that a transmission should fail due to "no reason" at this point, my car is not even 5 years old! The fact that this has happened on cars right in the timeframe of when mine was made, it's hard to imagine I should have to pay almost $10,000 for a new transmission when the history of these transmissions failing have been quite newsworthy! It was not fixable, the only choice I was given was to buy a new transmission. In today's economy, I just find this unacceptable.

Filed Oct 13, 2023 · Transmission · CO

Car has always refused to accelerate if gas pedal is pushed down too quickly. Just before 60K miles, on way home we had pulled over at a roadside stop on a hill. Tried to pull across highway to continue up road, car refused to accelerate and luckily were able to brake in time to keep from getting t-boned by big truck heading down the hill. No trouble lights came on, so weren't sure if this was operator failure from pushing gas down on hill or mechanical problem. Also were too close to 60K miles to get home and back to dealership without going over warranty and serious service issues with dealership previously, and leaving for vacation following day. Decided to see if there were further problems. Live at 8K elevation, vacation at half that. No further problems until after returning from vacation. Car definitely hesitating when cold to accelerate at 8K elevation. Checked owners manual, at this time believed appropriate 36K service at dealership had inspected CVT fluid as requested, and was a bit early for next inspection listed in book at 66K miles, but thought perhaps CVT fluid needed changed (did not expect transmission to be failing with such a new car, only a bit over warranty miles now). Because of previous with dealership, instead found ASE certified shop for CVT fluid inspection. Fluid at shop inspection was dark and needed replaced. Shop exchanged with OEM fluid, not Subaru brand. CVT functioned much better for a time, then got worse and not just hesitating with cold but also jerking. Called service shop to insure they had used correct fluid and amount, they had. Brought in to confirm and fluid level was correct. They suspected CVT was failing. Called Subaru of America and made appointment at suggested dealership different from purchase dealership, confirmed transmission failure. Dealership rented car for safety because of suspected CVT failure. Subaru refused to replace CVT under warranty and wanted $7K+ to fix after $3K "discount: Still no trouble lights.

Filed Aug 22, 2023 · Transmission · WA

First transmission was replaced after months of trying to get the issue diagnosed. Symptoms included severe hesitation when trying to accelerate, shuttering, and feeling of jerking between gears even though it's a CVT. This escalated to shuttering while driving on the highway. Because the problem was intermittent, my car spent a great deal of time in the shop trying to get a diagnosis. After much back-and-forth with Subaru of America, the transmission was replaced at 48,000 miles. I asked for an extended warranty beyond the 60k warranty due to the fact that it took so long to get the first issue properly fixed. They said no. Less than 3,000 miles later and I'm having the same jerking/hesitation issues. The dealership technician says he cannot duplicate the problem, and SOA still refuses to honor an extended warranty. My 60k warranty is almost up and I fear that I will end up paying for a new transmission or worse, end up in an accident due to the poor performance issues. Subaru will do nothing about this known issue.

Filed Sep 10, 2022 · Transmission · PA

Car purchased in August 2021 new. In May 2022, the car had hesitation problems when traveling between 15-30 mph. The car was taken into the dealership with approximately 7,600 miles. Dealer had a Subaru field tech review data as they saw transmission slippage at basically all speeds. Suggested to reprogram the transmission. We were advised to drive it and let it "relearn" the reprogram. The transmission slipped but not as bad with reprogram until about 150-200 miles later. The slippage was even worse and immediately taken to the dealer. The dealer found metal particles in the transmission fluid and replaced the transmission. A loaner was provided for approximately 2 weeks and work was completed. Car has been better and we were told we just need to get used to the CVT on this car. On 9/10/2022 with approx 11,700 miles, we were driving around town and experienced slippage of transmission just as bad as the original faulty transmission. Car is parked and appointment will be made with dealer to check. Subaru was notified as we are also experiencing brake problems.

Filed May 26, 2022 · Transmission · IL

The Transmission on the vehicle was exhibiting excessive noise when shifting from park to drive and was progressively becoming undrivable with odd shifting, hard shifting, RPM fluttering, and chugging. It made progressively louder audible sounds and squeaks during cold starts when shifting from park to drive. It was brought in for service and the original transmission was replaced due to metal shavings found in the case, a direct indication of failure, with no warning lamps or codes from the onboard computers. After approximately 500 miles, the replacement transmission is exhibiting the same progressively worse drivability issues and transmissions sounds. I returned to the same dealership for service and they said they did hear the issue but needed a field technician to diagnose the issue. I have contacted the servicing dealership and Subaru America's directly and after 6 weeks, they have continued to tell me they will try to get someone to look at it, but will not set a date or time. They have refused to provide any written documentation around the issue and will not issue a repair order stating the vehicle is operating normally even after directly requesting it from both the dealer and subaru america. They have stated the documentation is internal only and cannot be shared with the consumer. The replacement transmission has 3,000 miles at this point and is exhibiting the same progressive failures. The vehicle feels unsafe because the transmission behavior is now unpredictable and erratic.

Questions about the 2021 Subaru Ascent transmission failure

Is complete transmission failure a common problem on the 2021 Subaru Ascent?

12 of 106 owner complaints about the 2021 Subaru Ascent (11%) mention complete transmission failure. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2021 Subaru Ascent?

There are 0 recalls and 39 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2021 Subaru Ascent

CVT failure 12Lane assist 11Windshield crack 11Battery drain 6Jerking 6Adaptive cruise 5Hesitation 5Slipping 5

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