2021 Subaru Ascent: windshield cracks

11 of the 106 complaints about the 2021 Subaru Ascent describe windshield cracks.

owner complaints: 11
of this car's complaints: 10%
recalls: 0

Is there a fix? 8 service bulletins cover this area of the car. See below

Windshield cracks by model year

2024
1
2023
2
2022
3
2021
11
2020
50
2019
59

What owners say

Filed Jun 5, 2025 · Driver assistance, Visibility · WI

I have a 2021 Subaru Ascent that falls under an extended warranty regarding the windshield due to a faulty windshield. My windshield has cracked, reduce visibility, and does not allow the forward collision warning to work properly. Subaru recognizes the faulty windshield and refuses to remedy the issue. I question the safety and integrity of this windshield to protect from normal road debris strikes, allow normal visibility, and the integrity of the lamination of the from windshield in the event of a collision.

Filed May 8, 2024 · Visibility · IL

Second time windshield has cracked, not due to rock or debris chip, but from edge of windshield and either out or up. Crack continues to spread until replaced. It is dangerous to drive 1st Incident - December 2022 , crack in middle of windshield, spreading two directions 2nd Incident - May 3, 2024, crack from left side and out, contiunes to spead Pictures attached

Filed Jul 20, 2023 · Visibility · 32,000 miles · GA

The contact owns a 2021 Subaru Ascent. The contact stated that while his wife was repositioning the rear-view mirror, the front windshield cracked without impact and extended approximately 7-inches. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 32,000.

Filed May 20, 2023 · Visibility · MN

Windshield started cracking and crack doubled in size within a few hours, we did not hear a rock chip the window and don't know where the crack came from. Car is available for inspection. This is a safety issue as it can impede the drivers clear view of the road. Will call dealer Monday to have windshield replaced. The windshield has not been inspected by manufacture or insurance. Did not see any warnings prior to failure.

Filed Aug 16, 2022 · VA

Windshield is extremely soft and cracks easily. In less than 1.5 years I've owned the car I've gotten 3 chips/cracks and now a 4th major one that requires a full replacement. No car previously owned ever had this issue, not even the previous Subaru. After searching online this seems to be a common problem in Subarus, as there was a class action suit for earlier models. Yes, car is currently available for inspection until repaired. Super soft windshield - if the windshield is broken completely on a highway, it's obviously a concern and a risk. Have not taken the car in yet, but will be to get it replaced.

Filed Jul 6, 2022 · Visibility · NJ

Without anything noticeable hitting the windshield, it was fine on July 2nd 2022 and when I went to get in to drive the next morning there was a crack in the windshield.

Filed Sep 30, 2021 · Visibility · 3,141 miles · WA

The contact owns a 2021 Subaru Ascent. The contact stated that after the vehicle was parked in the garage, the contact returned to the vehicle and noticed a crack on the windshield. The crack was on the lower driver’s side of the windshield and moving upward. There was no impact to the windshield to cause the fracture. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,141.

Filed Jun 26, 2021 · CA

The windshield cracked without impact.

Filed Jun 23, 2021 · Visibility · GA

On our first road trip in our new Ascent the windshield cracked. It rapidly spread about 18 inches. We heard no impact, saw no rock - just an ever spreading crack. We called a local Subaru dealer in Lexington, Kentucky who assured us the car was safe to drive home to Savannah. On the trip home we encountered a heavy rainstorm and noticed leakage at the crack. I am filing this after seeing the large number of Subaru owners reporting similar occurrences. We had just experienced another cracked windshield on a 2019 Subaru outback that we had repaired on 11 May 2021! There is something not quite right about this windshield in the Subarus.

Filed Jun 8, 2021 · Visibility · TX

I purchased the vehicle Oct 2020. Since then the windshield has sustained 6 chips/cracks in the windshield. I found this to be unusual since I maybe have gotten 2 cracked windshields in 20+ years. I stared researching and found out this is an ongoing problem with Subaru windshields. I went to the dealer and was told they can do nothing about it. Appreciate any help.

Filed Mar 1, 2021 · Visibility · 2,500 miles · WY

Windshield is cracking for no apparent reason, starting at the base of the driver side corner and spreading 2-5 inches per day. No impact point in windshield.