The windshield cracked right at the corner of where the defects have taken place on the previous year Ascents, which is not covered under the extended warranty.
Subaru Ascent windshield crack problems
126 of the 1,047 owner complaints about the Subaru Ascent describe windshield cracks, most of them for the 2019 model year.
- owner complaints
- 126
- worst model year
- 2019
- typical repair cost reported
- $1,000
- typical mileage
- 8,810
Is there a fix? No recall or service bulletin covers this area of the car yet.
By model year
Often reported together
Won't start 1Wipers 1Stalling 1Collision warning 1Grinding brakes 1
What owners say
I have a 2021 Subaru Ascent that falls under an extended warranty regarding the windshield due to a faulty windshield. My windshield has cracked, reduce visibility, and does not allow the forward collision warning to work properly. Subaru recognizes the faulty windshield and refuses to remedy the issue. I question the safety and integrity of this windshield to protect from normal road debris strikes, allow normal visibility, and the integrity of the lamination of the from windshield in the event of a collision.
Subaru windshild in my 2019 Ascent have been replaced twice in 30,000 miles due to very inadequate glass. I'm struggling to get Subaru to acknowledge their responsibility to replace this current cracked windshield with a new part, as per my reading of a settlement that they should be following [XXX] ). They are currently trying to send me to a 3rd party repair business to do the repair, but supposedly they have fixed the part on more recent versions of the car. By comparison, I had a Toyota Highlander for 11 years and never once had to replace the windshield glass. Yes, it took a beating, but never once cracked like this glass does. It's not up to the task, and clearly dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The windshield cracked with no obvious damage. The crack did not start at a chip. Cracked while not driving and no recent rock hits.
2023 Subaru Ascent Touring. Front windshield easily cracked from minor rock strikes 3 times within 20 months. Replacement with Subarus OEM glasses twice already within 3 months. Now a new crack needs repair or potential replacement. Defective windshield that cannot withhold minor impact is clearly serious safety concern, increased stress on owner and burden on insurance, and impact to vehicle structural integrity for repeated replacements, and depreciation of vehicle value.
Second time windshield has cracked, not due to rock or debris chip, but from edge of windshield and either out or up. Crack continues to spread until replaced. It is dangerous to drive 1st Incident - December 2022 , crack in middle of windshield, spreading two directions 2nd Incident - May 3, 2024, crack from left side and out, contiunes to spead Pictures attached
In span of little over a year i have replaced the windshield once and had a repair twice. Insurance already went up due to the claims. Windshield cracks fast and easily!
Windshield started cracking after a minor pebble strike near the bottom center of the windshield. Crack has doubled in size in less than 10 minutes and continues to grow.
My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide. There is no hairline fracture. In recollection, it didn't feel like there was any rock or particle that ricocheted off the windshield. It felt more like it cracked on its own.
The contact owns a 2020 Subaru Ascent. The contact stated that he parked the vehicle in the parking garage overnight and when he went to get into the vehicle the next morning, he noticed that the windshield was cracked. The vehicle was taken to the dealer and the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
Related recalls
No recalls on record for this model year.
Questions about the Subaru Ascent windshield crack
Which Subaru Ascent years have windshield cracks problems?
The model years with the most reports are 2019 (59 complaints), 2020 (50 complaints) and 2021 (11 complaints).
How much does it cost to fix windshield cracks on the Subaru Ascent?
Owners who mentioned a price put the repair at about $1,000 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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