From February 2025 to June 2026, I’ve had to have my car battery replaced 3 times. Before the battery dies, I normally lose all of my pre-programmed radio stations, have to increase the volume, and my car will take longer to start. I’ve brought this attention to a Subaru Dealership (where I go for all of my repairs) and was told that if this keeps occurring, they will have to send an engineer out to look at my vehicle as it passes the parasitic draw test.
2019 Subaru Crosstrek: battery drain or dead battery
13 of the 288 complaints about the 2019 Subaru Crosstrek describe battery drain or dead battery.
- owner complaints
- 13
- of this car's complaints
- 5%
- recalls
- 2
Battery drain or dead battery by model year
- 20251
- 20231
- 20221
- 20214
- 20204
- 201913
- 20184
- 20174
- 20161
What owners say
2019 Subaru Crosstrek; Battery is drained even when car is fully turned "off". If the car is not driven every day, battery may drain completely and car won't start. If not driven for several days, battery will discharge so low that it is damaged, in which case it may not have sufficient charge to start the car after sitting overnight. After battery is discharged to the point of damage, it must be trickle charged anytime the vehicle is not driven, and even short periods and distances of driving will leave the battery at 25% (or less) of fully charged. Battery replacement is the only way to restore normal operation, but the replacement battery is gradually degraded and ruined just like the original. SOA has not recognized this parasitic battery drain problem in this vehicle. Jump starting the car with auxiliary battery is possible, but this does not reduce the risk of battery insufficiency. Subaru instructs me to have dealer diagnose the problem (at a cost of about $200) and then it might consider a gratis contribution to full cost of diagnosis and repair (estimated at $1,662 including cost of diagnosis). No warning, visual or aural, alerts the driver to this problem.
Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with Starlink in-vehicle technology. The defect presents itself when the equipped data communications module (DCM) attempts to communicate with 3G cellular networks. As 3G networks within the U.S. are no longer functioning, the call will continuously fail even after the vehicle has been turned off, draining the battery and resulting in a no-start safety risk for drivers. According to those familiar with the issue, the only solution to the battery drain defect is to remove the DCM fuse, thus disabling vital safety features such as hands-free calling. This issue is happening to me specifically, as I have had to jump my car multiple times within a week long period if in a bad cell range area. I have brought this into the dealership multiple times, under warranty, and presented this to them. They refuse to fix, even though multiple online threads and lawsuits point to this issue being known.
Vehicle had a parasitic draw, was in the shop for an extended amount of time, I believe wiring issues were caused from this as well, I had to replace my driver side window switch, buy an optima battery, and drive 3.5hrs to a Subaru dealership in the middle of the winter hoping I’d make it safely and without stalling, the DCM was found to be at fault similarly to other vehicle owners included in another recall that somehow excluded 2019 Crosstrek drivers and included other MY variants such as the Outback and Forester of which also had a bulletin posted about this parasitic draw and how to go about warrantying the costs associated with the repair. I incurred many costs travelling, horrible gas mileage during this time, and a battery replacement. Additionally I lost My workstudy position the following semester due to the unstable vehicle issues and attendance concerns when shuttling the car to the dealer for these warranty repairs (if even covered at all)
Battery drains rapidly and completely, sometimes overnight. Five times in less than one year. After a full charge only lasts a few days. Battery replaced but still happens. Others tell me it is a parasitic drain caused by "DCM" and/or faulty Starlink software. Dealership cannot seem to fix this after repeated attempts.
The digital communication module (DCM) on this Crosstrek is faulty and is leading to parasitic drain on the car battery. This defect is consistent with other Subaru models such as the Outback. However, this specific model and year was not included in the class action suit and order but the issues are similar.
Battery Drain problem. Subaru had to replace the battery in January of 2022. That did not resolve the issue. My battery started dying again in June of 2022 & I have to constantly jump start my car. I complained to Subaru & brought my car in for servicing but all they did was test the battery immediately after it was driven on the highway for approximately 20 miles. The issue is not the battery, it is the electrical system that drains the battery.
Battery continually does not hold charge over any time longer than a few days parked. Even after long drive from Wisconsin to Ohio, car sitting for 6 days in cool weather (never under 40 degrees) caused dead battery. Battery has been replaced by Subaru dealer 3 times previously, each time dealer said they could not detect a problem. In winter, battery is dead each night, even with normal daily use each day.
I’m having continuous problems with my car not starting or a dead battery. It has been in for for service 3x for this issue abc one of those times they replaced the battery. On 6/24/21 I picked up my car from the service department after leaving it there for several days only for them to tell me nothing is wrong with my car. 20 minutes later and my car won’t start which I captured on video. This car seems to have an electrical issue that no one wants to admit to.
I've had repeated problems with the 12v battery in my 2019 subaru crosstrek hybrid. The vehicle has some sort of electrical "leakage" issue that drains the battery after sitting for a few days. When this happens, the vehicle is completely inoperative; car will not start, you cannot even unlock the doors. In 18 months of ownership, the car has stranded me several times. One incident just required a jump start, but during the latest incident the car was completely dead and had to be towed on a flat bed truck to the dealer for a new battery and other repairs. In all of these cases, all accessories, lights, or anything else that could drain power was off when the car was parked. Unfortunately, there is something in the car that is drawing power when it is off and drains the battery within days.
For the third time, the battery on this car needs to go back for service - the car is housed in a garage on our property and is turned on every 3-4 days. This morning and twice before the car doesn't start. In the previous 2 times the car was completely dead and I had to jump start it and take it to the dealer where they said they replaced the battery. This morning when trying to start the car, the lights were flashing but the engine did not turn over. The same thing happened with our last subaru a 2015 subaru impreza. We feel the car should not need to be started every day nor should we need to put on a trickle charger as suggested by jeff at paul miller subaru who I understand is the service manager there in parsippany, nj where we bought the car. The car was parked inside the garage. Also whenever we were able to turn on the car, the radio comes on immediately. I think something else is draining the battery and is probably a design defect. We last started the car and drove it on wednesday evening. The had this problem yesterday.
The car was purchased in november, and the battery failed in april after multiple dead batteries and jump starts. The battery was replaced as 'defective.' the car was jumped again for a dead battery in june. The battery died again in july, and the tech said that the reason was that the car had to be driven every 5 days or the battery would be dead. In august, the car was taken in and again the diagnosis was a defective battery, and it was replaced, though they also said that the car needed to be started and driven once a week.
Service bulletins that may apply
- This announcement provides information on the connected services platform for Subaru EVs.
- This Service Information Bulletin has been developed to outline the steps for gathering basic but...
- This announcement provides information on DCM replacememts due to a parasitic draw.
- This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- This bulletin contains illustrations of exchange components and their manufacturer as well as a...
- This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance...
- This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator...
- This bulletin has been developed to outline the steps for gathering basic but essential information during...
Related recalls
Electrical system: software
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
- Risk
- A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Recall number 21V264000 · Recall details
Electrical system: ignition
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
- Risk
- If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUQ-02.
Recall number 19V743000 · Recall details
Questions about the 2019 Subaru Crosstrek battery drain
Is battery drain or dead battery a common problem on the 2019 Subaru Crosstrek?
13 of 288 owner complaints about the 2019 Subaru Crosstrek (5%) mention battery drain or dead battery. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Subaru Crosstrek?
There are 2 recalls and 194 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Crosstrek
Windshield crack 87Stalling 12Won't start 12Check engine light 9Wipers 9Lane assist 8Warning lights 8Hesitation 6Headlights 5Sunroof shattered 5
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