The car started shaking and shuddering at 40 mph on a straight road and I had several losses of motive power, with sluggish acceleration of a busy road. All dashboard lights began to turn on. The Oil Temp light was flashing, indicating an powertrain issue. After slowly driving it to a Subaru dealership, I was told that the CVT needed to be replaced. This model year also had a loss of motive power when cylinder 4 short circuited (after full replacement due to a recall). These are two examples of loss of motive power at high speeds on a single vehicle which in my opinion constitute a severe safety issue
2019 Subaru Crosstrek: multiple warning lights
8 of the 288 complaints about the 2019 Subaru Crosstrek describe multiple warning lights.
- owner complaints
- 8
- of this car's complaints
- 3%
- recalls
- 2
Multiple warning lights by model year
- 20243
- 20213
- 20198
- 20182
- 20171
- 20165
- 20151
- 20142
What owners say
Not sure yet what component or system failed as the car is being towed to dealer. On 12/23/24, The engine made a grinding noise and then the car completelyshut down and froze on the Highway. No Power, All the Dashboard lights flashed on - and I could not put the car in Park. Since I was on the highway - my safety and safety of drivers behind me were at great risk until a help truck was able to block the road. Car will be inspected by Subaru on 12/26. Subaru was closed 12/23 PM, 12/24, 12/25 There were NO warning lamps, messages or other symptoms of a problem prior to the failure.
Car was at a stop light, went to accelerate and car would not accelerate- all the lights came on. I had to put it in park and turn it off and back on, then it accelerated and there were no other issues.
The vehicle of concern is a 2019 Subaru Crosstrek Plug-in Hybrid (PHEV). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of Park or upon shifting out of Park, the parking brake would not release. The car was driven to the Burlington Subaru dealership in Burlington, VT about 5-6 weeks ago where they were unable to reproduce the problem or find any information logged in the vehicle's logs. Two weeks ago (8/19/21), the vehicle was towed to the dealership. The service department was able to log/see the errors (ABS, Check Engine, Eyesight System and Vehicle Dynamic Control) which were also logged in the MySubaru app. The dealership drove the vehicle almost 250 miles in attempts to diagnose the problem further. They upgraded the ECM software and they did not see the problem after that. I picked the vehicle up the morning of 8/30/21 and the problem recurred the evening of 8/30/21 resulting in the 2nd tow back to the dealership. The same errors as before were reported and seen by the dealership. On 9/1/21, I was informed by the service dept rep the problem was root caused to be a faulty electronic parking switch resulting in a drained battery. They are awaiting the new part which is in short supply in the US currently so no reliable ETA. The dealer would like to keep the car an additional couple of days after they receive the part to see if the problem is resolved. The car has approximately 23,000 miles on it currently.
I purchased my 2019 subaru crosstrek hybrid on 5/31/19. I had the first incidence of the ?all the warning lights come on? In october 9, 2019. As I was between towns in rural northern ny, and 75 miles from home this was scary. I pulled over, checked the oil and fluids (all were ok), and called the dealer. They said I could continue to drive the car and to bring it in the next day when I got home. So I continued to my next destination and shut off the car for about 2 hours during our haircuts. Then when I restarted the car the problem recurred. I drove part way home that way and we stopped at a restaurant for supper. When we resumed our trip after supper the warning lights were gone. I took the car to the dealer the next day, october 10. They could find no reason for the problem and it was not then occurring. Subsequently the problem recurred on 12/20, 12/21, and 12/22/19. And on 1/16/20 the headlights wouldn?t work! On february 12, 2020 the problem recurred on a trip out of town. I have visited the dealer four more times for this problem ? On 11/19/19, 12 /12/19, 12/20/19, and 1/2/20. During that time the service manager stated that there were multiple reports of similar problems on 2019 crosstrek hybrids. He asked me, and I agreed, to be one of a dozen crosstrek owners in the us to have monitoring hardware installed to read the electronic codes which resulted when the problem occurred. On february 12, 2020 the problem recurred. I contacted the dealer to let them know. On may 7th 2020, the problem recurred yet again. Barstow?s service department contacted me to arrange for another appointment scheduled for 6/8/20. The purpose was to update the electronic system with a ?fix? Derived from the study in which I participated in dec 2019-january 2020. The next day, june 9, I started the car and the problem recurred!
While slowing down to a stop an exit ramp with a signal, the engine suddenly shut off, and the vehicle became immobile. All warning lights came on the instrument panel, and there was a message instructing to move the gear to 'park'. I had to shut off the engine and restart before the car could move. It was a dangerous situation.
Hi. I purchase my 2019 subaru crosstrek in october of 18 because I decided to suck it up and have a payment to ensure I had a safe vehicle for myself and for my son. Since we always purchase subarus through my work, I went that route because I've been very pleased with them especially with safety. In may of 2000 19, I was driving to harrisburg for work and I had my son with me and a whole egg that was presenting at the conference we were headed to. On the way there, on 22 east where there was a lot of construction but a highway, I went to go around a truck where I accelerated and went to go into the slower lane once I passed him but all the sudden, I lost complete power and my car shut off!!! I hurried up and got it back on and somehow the truck that I just passed was able to maneuver but it was super scary. Sadly, this happened two more times on the strip where my car just shut off so I just stayed in the slow lane and prayed while I was in one lane because I called subaru and they told me that.. I'm just recalling all this now because I got the recall in the mail. I had called subaru the week before I went on this trip and they told me that they thought it was a few ignition thing. And that I should get gas and see if all the lights turned off because all the lights and turn on after the first time it is shut off. Long story short, they kept it for about a thousand miles to test it out because I was adamant that I didn't want it back until it was safe so they replace the tire sensor which I had known for my last vehicle would not cause the car to shut off but they assured me this would solve the problem. I haven't had any problems since except for the continued electrical problems that I have inside the car and where the car runs at night even after its shut off.
Car has repeatedly turned itself off while driving. Twice, when pressing the brakes while exiting the highway, all dashboard lights (eyesight alarms, check engine, etc.) will turn on. When the car comes to a stop, the oil light also turns on and the engine shuts off, essentially putting the car in neutral. The dash instructs to put the car in park. The car starts again after pushing the ignition to turn off the car and turning it back on again, but will have the same thing happen the next time the brakes are pressed and the car slows down. It has turned off twice while the vehicle is in motion, going slowly. After three first instances of this problem, the car was towed to the dealer where they found a "fatal error of the ECM" and the main computer in the car was changed and the grounds were tested. The second instance of this problem occurred on the same day the vehicle was picked up from repairs. The car had ~200 miles when the problem first occurred and has less than 250 currently. In summary, the car has turned off, making it unable to accelerate, while in traffic on several occasions. There were issues with apple carplay glitching just before each instance occurred. The instances were exactly one week apart.
Service bulletins that may apply
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- This announcement provides information on DCM replacememts due to a parasitic draw.
- This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- This bulletin contains illustrations of exchange components and their manufacturer as well as a...
- This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance...
- This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator...
- This bulletin has been developed to outline the steps for gathering basic but essential information during...
Related recalls
Electrical system: software
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
- Risk
- A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Recall number 21V264000 · Recall details
Electrical system: ignition
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
- Risk
- If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WUQ-02.
Recall number 19V743000 · Recall details
Questions about the 2019 Subaru Crosstrek warning lights
Is multiple warning lights a common problem on the 2019 Subaru Crosstrek?
8 of 288 owner complaints about the 2019 Subaru Crosstrek (3%) mention multiple warning lights. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Subaru Crosstrek?
There are 2 recalls and 194 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Crosstrek
Windshield crack 87Battery drain 13Stalling 12Won't start 12Check engine light 9Wipers 9Lane assist 8Hesitation 6Headlights 5Sunroof shattered 5
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