2016 Subaru Forester: broken coil spring

Filed Jun 21, 2025 · NY

The horn on my Subaru doesn’t work a mechanic told me it happens a lot to Subarus the clock Spring broke Now nothing works in the steering wheel and I feel this should be a recall since this is happening to many other Subaru it has not been inspected and no lights came on to warn me I have seen it’s been a recall in the past to other years of Subaru so I feel mine should be included

Filed Oct 4, 2024 · Suspension · PA

The right rear coil spring broke causing the vehicle to sag approx three inches. I drove the vehicle to my local mechanic and he replaced both coil springs on the rear axle.

Filed Dec 11, 2023 · Suspension · CT

- On 3/6/2023 upon exiting my garage I noticed the rear right spring had broken off and was on the ground. - On 3/7/2023 I took my vehicle to Pops Exhaust (CT Licensed repairer R6579) located at 53 Slater Street, Manchester, CT 06042, which repaired my vehicle, which consisted of replacement of the rear struts, for $200 labor and $480 parts and $43.18 CT Sales tax - total $723.18. Vehicle was broken and Pop's Exhaust notified me that it would be dangerous to drive with a broken spring and vehicle needed repair. - I learned of the recall on October 26, 2023 (WUT-05). I promptly mailed my receipt to Subaru, as stated in the Subauru Recall and Service Campaign Program letter. [XXX] - I followed up with a call to Subaru and opened a case [XXX] - Subaru refuses to repay me the for the recall as the state: "If non-Subaru parts were used, we would not issue any reimbursement." 1. The recall never states that Genuine Subaru parts must be used 2. The vehicle was broken and needed to be repaired and thus was brought to a CT licensed repair shop (R6579) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact stated that the manufacturer has reimbursed them for everything and considers this complaint resolved.

Filed Jul 17, 2023 · Electrical, Steering · TX

The Horn stopped working in the vehicle. This is a known issue with many Subarus. The horn is essential for safety reasons due to this the vehicle cannot pass a safety inspection. The culprit of this issue is the electrical coil spring component in the steering wheel behind the air bag. The component has multiple connections going to it including an airbag connection. In the event of accident it is not guaranteed that the spring coil component would deliver the signal for the air bag to deploy. This component is defective in many Subarus and is a very costly repair due to all the electrical and safety components connected to cloak spring. This component has been an issue in previous Subaru models but has not been extended to newer models that clearly have the same issue. please see document attached.

Filed Sep 3, 2022 · Driver assistance, Suspension · TN

While driving N on I 24 near Nashville Tn my Eyesight assistant turned off illuminated warning light, as it cancelled my adaptive cruise control at freeway speeds in heavy traffic, while engageing my my brakes and illuminated my forward collision warning coming very close to causing serious accident to whereIended up on shoulder due to severe vibration from my defective passenger lower control arm deffectivecv axle. All of which were looked at and reported to Crown Subaru Service department. They had my vehicle for 2 days, repaired air bag and rearcoil spring recall told me my passenger lower control arm was bent and cv axle was defective the stayed my extended warranty didn't cover it when the warranty personnel said it would be covered. Never even checked my eyesight assist or other safety items associated with it even though I explained it shutoff and turns on and off sporadically. Is it going to take a death or deaths to get these people to do there job and repair and stand by the vehicles we purchase which employees them but a life isn't worth and hour inspection by Crown Subaru or Subaru corp start caring. It was in there shop 2 days prior to incident I could have at least been warned about operation of my vehicle

Filed Aug 21, 2020 · Electrical, Engine · 45,534 miles · TN

Please recall the 2016 subaru forester for failure of the accelerator at high speeds. Our 21-year-old daughter, a nursing student, took her 2016 forester into grayson subaru in knoxville, tn for a recall service on rear coil springs, oil change and tire rotation. Within an hour of leaving the service department she was driving 70 MPH on the interstate when her "low fuel" warning light came on. According to the subaru, that means 2.6 gallons of gas remain. Assuming 20 mpg, that means she could drive approximately 52 miles before running out of gas. Within a minute of the low fuel light coming on, the accelerator failed to work and all the warning lights came on the dash. While traveling at 70 MPH on the interstate, she had to cross 3 lanes of traffic to pull over on the shoulder. Very shaken and crying, she called grayson subaru and they sent a tow truck. After steve kachelrie of grayson's service department assessed the car, he concluded, "your daughter just ran out of gas. There is nothing we can do other than put gas in the tank." when I told him that the gas meter said she had 50 miles of driving to go before empty, he dismissed it and repeated that she "just ran out of gas." I researched the 2016 subaru forester on and found 20 reports of identical incidents of the car showing 50-70 miles to go before empty and the accelerator completely failing at high speeds on the interstate and all warning lights lighting up. When I told grayson service that was an unacceptable response, they referred me to the owner of the dealership, walter grayson. He agreed to fulfill subaru's guarantee to pay us the trade-in value of the car, $14,800. The dealership sent us a check for the 2016 subaru forester and we purchased a new toyota.

Filed Mar 16, 2020 · Suspension · 37,000 miles · NY

Subaru dealer changed two rear coils on my 2016 forester, with 37k miles, 2/20/2020. On 2/26/2020 a loud banging noise at rear of vehicle. Noticed oil spots on my driveway, at rear of vehicle. On 3/2/20, 11 days after the coil springs were replaced, I brought car back to dealer asking them to check my work. Was told that they could not store the car and I would have to rerun the next day. Work commitments made this impossible. The next two days, on driving to the train, the banging became extremely loud and I left it at a local mechanic, who stated that both rear struts were leaking. It is highly unlikely that both rear struts would leak 11 days after the coil springs were replaced. The assumption is that those bad coil springs, which were replaced by the dealer, , caused extra stress to those two rear struts, on a vehicle with only 37k miles, causing both to fail. Shocks struts usually never fail in pairs. The vehicles is used locally, with no heavy objects in the rear. Dealer should compensate this owner.

Filed Sep 2, 2019 · Brakes, Suspension · 13,888 miles · PA

Vehicle only has 13888 miles on it while replacing all 4 brake rotors (yes all 4 due to warpage and dishing) found left rear coil spring busted replaced myself due to holiday weekend and don't have time to get vehicle towed because we need car for work