My Subaru Forester has a significant safety defect. If my web searches are representative this software problem affects multiple models and years of Subaru. I have addressed this problem with the local dealer, Subaru America, and Subaru Japan and have been told "that is the way it was designed and it is supposed to do that." As you may imagine that is not a satisfactory answer to a significant safety issue; I can only imagine Ford saying the Pinto was designed with a gas tank that explodes in a collision or a more recent Takata claiming that their seatbelts were designed that way. So here is the problem in a nutshell (and I have a host of Emails from various levels of Subaru if you want the details of how I have attempted to get them to address the issue.) There is a sensor on the gas cap that detects if it is not fully closed since that is a pollution control issue. (More on that later) When that sensor is activated, it disables the Subaru Eyesight system and when the Eyesight system is disabled it disables every safety feature except the seatbelt and it lights up the dash with a dozen alarms none of which have anything to do with the gas cap. That takes down collision avoidance, lane changing, and autodim headlights among others. It also wants you to check the engine and consult the users manual. None of that has anything to do with the actual situation. Now I have taken the car to the dealer who assures me it is operating as designed and there is no fault in the sensor. When you close the gas cap there are audible clicks and as a 190 pound man I can assure you that the cap is fully closed when I close it. But on a random basis the dashboard lights up despite the fact that the gas cap is fully engaged and the safety systems become disabled. Usually it stays lit up until I refill the tank, but its behavior is not predictable - occasionally it just resets as I drive. Besides the obvious hazard of having safety systems which do not work, havi
2021 Subaru Forester: headlights failing or too dim
6 of the 215 complaints about the 2021 Subaru Forester describe headlights failing or too dim.
- owner complaints
- 6
- of this car's complaints
- 3%
- recalls
- 0
Headlights failing or too dim by model year
What owners say
The contact owned a 2021 Subaru Forester. The contact stated that his wife attempted to turn into a parking lot while her foot depressed on the brake pedal, the vehicle jolted into acceleration, ultimately crashing into two parked vehicles at 5 MPH. The front passenger side of the contact's vehicle crashed into the front of two vehicles. No property damage was reported. The vehicle came to a stop upon impact. The air bags did not deploy. The vehicle was not towed. The Steering Responsive Headlight Warning Light was illuminated. A police report was filed. The vehicle was destroyed. No Injuries were reported. The local dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.
My dealer diagnosed issues with my car as: the gasket around my sunroof failed and allowed water to infiltrate the cabin and the electrical system over time. This caused corrosion in the electrical harness, which caused battery failure, failure of the adaptive headlight system, and random electrical glitches. My interpretation of their diagnosis was that this was a cascading failure that might have led to problems with other electrical components such as power brakes, other adaptive systems, etc., and affected safety, if it had not been diagnosed in time. An insurance appraiser confirmed the dealer's diagnosis. Repairs (including replacing the electrical harness) have been completed and so the situation is not available for further inspection. When the adaptive headlight system stopped working, this was reported on the dashboard, but the cause of this and the base problem was not.
While driving on the highway on 8/15/24, the rear driver's side door randomly opened. The warning/indicator light came on, as well as the overhead lights. I also immediately was able to hear extra road noise coming from that side and could clearly see through my side view mirror that the door was ajar (it was not wide open). I have not had the car inspected by anyone.
A spontaneous crack in the windshield appeared across the driver's field of vision. The crack began on the lower driver's side and progressed to the middle of the windshield. It blocked my normal field of vision and caused light distortion from oncoming headlights. This problem has been documented MANY times including in a class action lawsuit for 2017 - 2020 Subaru Foresters. Yet Subaru refuses to acknowledge a problem. The windscreen was replaced by Delmarva Auto Glass, Cambridge, MD. Pictures were taken of the removed windshield.
I believe Low Beam Head lights must be carefully inspected in low light environments, when driving at around 60mph at 2 lanes highway where you cannot use high beam lights, the sight is clear at the sides of the road but its to low down at at the speed driven if something shows up at the road it would be impossible to see and to stop at a safe distance. I believe the lights from your car ahead are too low to the ground and the visibility is dangerously short, I think that problem should be revised carefully. When driving on a highway alone at night that concern can be seen and maybe understand what I want to say and why that can cause an accident.
Related recalls
No recalls on record for this model year.
Questions about the 2021 Subaru Forester headlights
Is headlights failing or too dim a common problem on the 2021 Subaru Forester?
6 of 215 owner complaints about the 2021 Subaru Forester (3%) mention headlights failing or too dim. The model year with the most reports is 2025.
Is there a recall or service bulletin for this on the 2021 Subaru Forester?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2021 Subaru Forester
Windshield crack 68Start-stop 16Stalling 13Wipers 8Battery drain 6Loss of power 6Sudden acceleration 6Warning lights 6Hesitation 5
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