I awoke to find the passenger side windshield cracked from the bottom, near wiper, extending upward and the moving horizontal in an Upside down L shape. I did a search and found that this incident is similar to others who own Subaru Foresters which is the vehicle I own. It is a 2021 model. I called my Subaru dealer and recommended that I take it to Wilson Auto Glass in Wheeling WV where I live. He did not tell me to bring it in to the service dept first.
2021 Subaru Forester: windshield wiper failure
8 of the 215 complaints about the 2021 Subaru Forester describe windshield wiper failure.
- owner complaints
- 8
- of this car's complaints
- 4%
- recalls
- 0
Windshield wiper failure by model year
What owners say
I was driving in downtown Chicago with my cousin. We had already been in the car driving around the city for ~15 minutes, so the car was warm. I had approached a stoplight, and we both heard a thud. I had assumed, because it had recently snowed, that it was some slush dropping on my car from a light. So, we were both looking around (specifically up), for what it could be. However, when we both looked forward again, we saw a 6-inch crack in my windshield. It's in the middle of my windshield in between my two wipers. As I further drove, the crack continued to grow for another 4-5 inches to the right. After doing a bit of research, Subaru has had issues with windshields before, and has settled a class action lawsuit (CLA) related to it. The crack that I experienced is the same type of crack that occurred with the windshields in the CLA. I had reached out to my insurance company (Progressive), and they did not have any idea about this issue with Subarus and said that it was not covered to replace it. I have not reached out to dealership yet for information. There was no warning lights, no drastic speed, no rocks or physical damage to the region that could explain the crack. However, if something like this could occur when barely anything is happening, what is the safety for a windshield when the car is on a highway, when a stone hits, when its sub-zero temperatures, etc.
In the afternoon when I returned to my vehicle, a large crack (roughly 8 inches) formed on the lower sector of the windshield that appeared to have oriented by the mounting of the passenger wiper arm. I inspected the windshield for damage such as a rock chip and could not find anything to suggest that the integrity was compromised in any way. Their was no visible damage to the windshield other than the crack that formed. The crack formed while the vehicle was parked in a parking lot
Windshield crack spontaneously appeared while parked. There are no rock chips. Crack starts where the windshield wipers meet, immediately over the heated windshield wiper location. This is the same issue that Subaru recently had a class action lawsuit against them for, though that was for models up to the year 2020. Subaru so far has denied there to be an issue and states that the warranty period is up to 36,000 miles, which I have surpassed in the 17 months since I bought it brand new in 2021. There appears to be a bubble under the glass where the crack started.
Windshield cracked at passenger side wiper arm area. There was no impact and no other vehicles in the immediate area. Crack quickly spread in a J shape to the driver's side.
Intermittently, wipers do not function, even after 2 repairs. The first time, (3 weeks after vehicle purchase) after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 10 minutes, function resumed. The second time (later the same day), after driving approximately 5-10 minutes in the rain, the wipers (front and rear) stopped working. After approximately 17 minutes, function resumed. Wiper motor replaced by dealer. (3.5 weeks after vehicle purchase) The third time (9 weeks after purchase), after a heavy dew, the wipers (front and rear) did not function. After approximately 10 minutes, wipers began to function. The fourth time (12 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function at all. Dealer located and fixed a loose connection. (12.5 weeks after vehicle purchase) The fifth time (13 weeks after purchase), rain began after driving 1.5-2 hours and wipers (front and rear) did not function. After approximately 15 minutes, wipers began to function. The sixth time (15 weeks after purchase), rain began after driving 15 minutes and wipers (front and rear) stopped functioning after approximately 5-10 minutes of use. After approximately 30 minutes, wipers began to function.
Cracked Front Windshield location is bottom passanger side by wiper up left to towards the rear view mirror. Car is a new 2021 Subaru Forester.
I purchased my 2021 subaru forester in late november 2020. On the morning of 2/24/2021 I discovered that my windshield had a crack. I was not driving. It started at the bottom center of the windshield and went up from there. It couldn't have been from an impact since the crack started at the bottom of the windshield, below the line of the hood and below the windshield wiper. Over the next week the crack got longer. My subaru dealer replaced the windshield under warranty.
Service bulletins that may apply
- This announcement is in regard to the warranty extension initiated for windshields for the models listed.
- In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited...
- In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited...
- This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a...
- This bulletin announces the design change to the front window channel running channel seals.
Related recalls
No recalls on record for this model year.
Questions about the 2021 Subaru Forester wipers
Is windshield wiper failure a common problem on the 2021 Subaru Forester?
8 of 215 owner complaints about the 2021 Subaru Forester (4%) mention windshield wiper failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2021 Subaru Forester?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Subaru Forester
Windshield crack 68Start-stop 16Stalling 13Battery drain 6Headlights 6Loss of power 6Sudden acceleration 6Warning lights 6Hesitation 5
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