While driving my 2022 Subaru Forester, the factory EyeSight autonomous safety system completely failed and disabled itself permanently. The total system shutdown caused an immediate loss of Pre-Collision Emergency Braking, Lane Change Detection, and Adaptive Cruise Control, creating an active highway safety hazard. A subsequent diagnostic scan by an authorized retailer confirmed hard fault code B1402, indicating that the internal factory camera software permanently corrupted itself and erased its own model code data profile. The manufacturer has issued TSB 07-225-24 to address this exact internal memory logic crash, but is currently refusing to replace this critical, failed safety system on a vehicle with only 32,364 miles.
2022 Subaru Forester: adaptive cruise control problems
8 of the 100 complaints about the 2022 Subaru Forester describe adaptive cruise control problems.
- owner complaints
- 8
- of this car's complaints
- 8%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
I had two codes on my 2022 Forester over last two weeks. First one u0284 was for the Active Grill Shutter. This happened because for some reason Subaru decided to put the fog lights on the same fuse as the AGS. Fog light blew, shorted out blew the fuse, this caused every safety system in the car to turn off. By default these are open so why does loosing 1-2MPG, or longer time to warm up a car cause every safety feature to turn off. Answer is they kill everything so you have to come in and pay hundreds for $15 bulb. This week had a o2 sensor go bad while I was driving. Had lane assist on , adaptive cruise, etc. Check engine went on and car start to rapidly decelerate, and again all safety features where turned off for something that is not fixed would potential cause reduce MPG, damage the catalytic converter, cause black smoke. None of this should require all safety features to be turned off. This is going to kill someone. I know your not suppose to have your hands off the wheel when using lane assist but people do it. I was in bumper to bumper traffic on 40 going 65 MPH. Not only would I have been at risk but everyone around me. Worse case is I do not have my hands on the wheel, the o2 sensor fails, car pulls into the car beside me and someone dies because Subaru wants money more than safety.
My Subaru Forrester Eyesight system cuts out and is disabled while driving, including while the cruise control was engaged causing me to brake hard while driving to avoid a collision and a message announcing it is disabled is displayed on the screen. I took the car to my dealership who confirmed that there is a software problem but because I was out of the initial warranty I would have to pay to have the fix installed on my car. They charged me for an hour of service ($288.60) to install a software update to the "EyeSight® Driver Assist Technology[ ] the culmination of everything Subaru engineers know about safety". Obviously they know there is a problem with their safety system and have created a fix but are charging the customers to correct it.
While using adaptive cruise control, the vehicle will employ emergency braking even though a vehicle/obstruction is not in front of the vehicle, it is usually diagonal while passing. It, also has been giving a forward collision warning when there is nothing in front of me. Since these events, eyesight has been turning on and off numerous times while vehicle is in operation.
While driving home from vacation(07/23/2023), we were on the freeway. My 3 young children were in the back seat. We were going about 75-80MPH, as the speed limit was 70MPH on the highway. My cruise control was NOT on , and there were no cars in front of us. However the collision breaking went off and it put the breaks down HARD. My kids all went flying forward causing the seatbelts to lock along with me and my husband being thrown forward (we were also wearing seatbelts). As scary as that is, the worst part was there was a very large truck behind us who almost slammed into the back of us. Thankfully he swerved and went into the grass to avoid hitting us. However it continued to break until we were down to about 40MPH. The whole time the car was alarming and flashing the warning of collision breaking on the dash. There had been no warnings or any issues prior to the braking system going off. There hadn't previously been any hard stops, no crazy bumps or potholes in the road that had been hit. There was no indication of there being any issues before it randomly started breaking for me. I have called Subaru about the problem, and plan to bring it in to be inspected this week. Otherwise, my car is 100% up to date on all inspections and all vehicle maintenance.
I had adaptive cruise control set to the speed limit of 55, I looked down to input directions and then heard the collision warning tone. There was a large box truck sitting at the stop light ahead of me. I slammed on the breaks and swerved into the right-hand turn lane. The vehicle did not make it entirely out of the way and hit the back passenger corner of the lift on the box truck at a slight angle. The vehicle was shredded from the front driver's side bumper to the beginning of the driver's door frame and the hood went through the windshield. No air bags were deployed. --I believe the components/system that could have potentially failed if any, was the airbag system or the automatic emergency breaking system. --Unsure if the problem has been reproduced. --The vehicle was inspected by police & insurance representatives. Unsure if the manufacturer has completed an inspection. --The front collision warning tone & red warning image populated on the center screen of the instrument cluster ~3 seconds prior to collision.
The contact owns a 2022 Subaru Forester. The contact stated that while driving at 60 MPH, a rock struck the bottom middle of the windshield glass. The rock became imbedded inside the windshield glass which caused water to leak inside the vehicle. The dealer was notified of the failure and insisted that the windshield glass be replaced with the same type of glass and not an aftermarket glass. The contact waited a month for the windshield repair; however, the eyesight and cruise control features both became inoperable after the repair. A month later, the contact stated while exiting the highway, an unknown object struck the windshield and caused another crack to form on the bottom left side of the windshield. The contact stated that each crack obstructed her vision while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 500.
Same complaint as the federal safety agency ID Number: 11454147. I have a serious safety concern with a new vehicle purchased in February 2022. I have there are three issues concerning the vehicle’s headlights: 1.There are two large shaded dark spots directly in your field of vision. These are approximately fifteen to twenty feet directly in front of the vehicle. 2.The cutoff lines are jagged and irregular with low points dropping down. These are always in motion with the steering responsive headlights. 3.There are two rectangular black areas below the cutoff area in your field of vision. These too are always in motion with the steering responsive headlights. These headlights create a variety of safety concerns. The dark shaded areas result in a reduced clarity of vision in the most needed area; directly in front of the car in the dominant field of vision. The jagged irregular moving cutoff lines are extremely distracting. When the lowered dark cutoff areas move across your field of vision, it’s as if something is jumping out in front of the car. The driver struggles to know if there is an actual need for emergency action or not. Then perhaps the greatest concern of well being is the two dark moving rectangular boxes below the cutoff lines. Your eyes fixate on these moving rectangles. When fixated on these boxes the driver is not giving complete attention to the whole field of vision. The first time I drove the vehicle at night I became almost completely disoriented and would have had a accident if I had been driving faster than the 20mph under cruise control. I stopped, got my bearings and drove the last quarter mile home. I thought I had had a brain seziure.
Service bulletins that may apply
- This Service Information Bulletin was developed to provide removal and installation tips to be followed...
- This bulletin announces the availability of new reprogramming files developed to address the following two...
- This bulletin announces the availability of new reprogramming files developed to address cases were a halt...
- This bulletin addresses two symptoms related to EyeSight
- This bulletin announces new software available for the EyeSight® Stereo Camera Assembly.
- This bulletin announces the availability of new reprogramming files for the Subaru Rear Vehicle Detection...
- 2022MY
Related recalls
No recalls on record for this model year.
Questions about the 2022 Subaru Forester adaptive cruise
Is adaptive cruise control problems a common problem on the 2022 Subaru Forester?
8 of 100 owner complaints about the 2022 Subaru Forester (8%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2022 Subaru Forester?
There are 0 recalls and 8 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2022 Subaru Forester
Windshield crack 22Headlights 9Collision warning 8Fire or smoke 6
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