On October 7, 2026 at approximately 7:40 PM, the EyeSight system inexplicably stopped working with a warning light notification. Prior to the EyeSight failure, the touchscreen froze completely with subsequent inability to control the climate and other control options. After pulling over and stopping the engine and then restarting several times, the problem did not resolve. After parking and shutting the engine and then restarting after a hiatus of not driving, the problem resolved. The EyeSight system failure created a risk due to loss of pre-collision braking and throttle management, lane keep assist and adaptive cruise control. No incident occurred. I am scheduling a visit to Subaru dealer on October 13, 2026.
2025 Subaru Forester: adaptive cruise control problems
6 of the 102 complaints about the 2025 Subaru Forester describe adaptive cruise control problems.
- owner complaints
- 6
- of this car's complaints
- 6%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
Purchased new 2025 Subaru Forester Hybrid Sport on 01 May 2025 (owned 19 months). Approximately 156 DAYS (a little over 5 months) after purchase we began having trouble with an unknown fuel system defect which prevents the vehicle from being refueled, disables our hybrid system, disables safety features such as the vehicles eyesight system, cruise control, and RAB. Vehicle leaking strong gas smell. Issue has been increasing in frequency, occurring more often, and now escalating to leaking fuel all over the side of my car. I took my vehicle to the Subaru service center at the dealership for repairs on: 06 OCTOBER 2025 (~14,700 miles), 22 OCTOBER 2025 (17,394 miles), 09 MARCH 2026 (27,470 miles), 02 JULY 2026 (35,782 miles), 23 JULY 2026 (35,782 miles) To date, Subaru has been unable to identify the direct cause of the problem and replacing the gas cap is a bandaid on the unknown issue.
Leading up to a windshield replacement, my eyesight cameras that help with adaptive cruise control and lane keeping assist kept failing. This feature would turn on and off repeatedly. When I got my windshield replaced, it took longer than expected because of the camera calibration. The microchip(s) inside one of the three cameras was fried and they had to put in a new camera. This failed camera was an original to my car and the justification provided was that "this sometimes happens." For the fuel/propulsion system, I was topping off my car with gas one day when something went very wrong. My fuel tank was just shy of full, and when the gas pump handle tripped to stop pumping gas, a large amount of gasoline came flooding out as I removed the gas pump handle. This was scary and highly concerning because I have never experienced this with any previous vehicle before. The dealership, in cooperation with corporate, identified one other instance of this issue occurring somewhere in the midwest. Their best guess as to what happened is that the air relief valve of my gas tank somehow became blocked and that is what caused the overflow of gasoline. The solution was to turn the air relief valve around from facing the outside of my car to the inside metal frame. July 2026 marks one year since acquiring my car, and these experiences thus far make me question the safety and longterm viability of my car and the Subaru brand. This is ironic, because Subaru's legacy and strong reputation of safety and build quality was my primary incentive for getting one in the first place.
While driving wth adaptive cruise set to 50mph I attempted to adjusted the setting for distance between us and rage car in front of us. While the car in front of us was maintains a steady speed our Forester started to slow down dramatically to a near stop; pressing the accelerator had no effect on the slow-down. Fortunately there was a new, closed lane next to us so we were able to roll out of traffic into that lane. Brought the car to a complete stop and turned the adaptive cruise off. After testing that the accelerator worked ok, pulled back into traffic. All was well the rest of this trip. This happened again when I tried to increase the distance between our car and the one ahead of us. Same fix…pulled over, shut off adaptive cruise and successfully pulled out into traffic. Lesson learned…leave the distance setting alone when using adaptive cruise….
I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] heading west, where a left turn lane appears at [XXX] . Both times there was a vehicle in front of me that turned left into the exit lane when I was using cruise control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On March 12, 2026, my 2025 Subaru Forester Hybrid, owned for less than 1 month at the time and purchased on 2/14/2026, sustained a star chip to the windshield during normal driving conditions. While the physical damage itself was minor, the vehicle is equipped with Subaru EyeSight, a camera-based advanced driver assistance system (ADAS) that relies on precise optical clarity through the windshield. I'm now required to have the windshield replaced, because the manufacturer and dealer requires it. According to both Subaru and the vehicle’s owner’s manual (page 15), windshield replacement must be performed using OEM (Original Equipment Manufacturer) glass to ensure proper calibration and safe operation of the EyeSight system. My insurance provider is attempting to authorize the use of aftermarket (non-OEM) windshield glass despite this. This presents a serious safety concern. The EyeSight system controls or assists with critical safety functions including pre-collision braking, adaptive cruise control, and lane keep assist. Aftermarket glass can introduce optical distortion or variation that can interfere with camera calibration and system performance. Using non-OEM glass in a vehicle designed around camera-based safety systems creates a risk that these features may not function as intended, potentially increasing the likelihood of a crash. This directly impacts federally recognized vehicle safety systems. There appears to be a gap between manufacturer safety requirements and insurance replacement practices. Consumers are being placed in a position where cost-saving measures may override safety-critical specifications. I'm requesting that the federal safety agency open a formal safety investigation into the use of non-OEM (aftermarket) windshields in vehicles equipped with camera-based ADAS systems. I further request that the federal safety agency establish clear regulatory guidance or requirements ensuring that windshield replacements follow manufacturer specifications, including the use of OEM glass.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2025 Subaru Forester adaptive cruise
Is adaptive cruise control problems a common problem on the 2025 Subaru Forester?
6 of 102 owner complaints about the 2025 Subaru Forester (6%) mention adaptive cruise control problems. The model year with the most reports is 2015.
Is there a recall or service bulletin for this on the 2025 Subaru Forester?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2025 Subaru Forester
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