Nothing has happened. The drivers side mirror will not adjust far enough out to comply with the current recommendation for side/rear vision leaving a blind spot. The subaru outback touring has electronic warning that may interfere with the mechanical capacity of the mirror. Safety issue. Not an event.
2018 Subaru Outback visibility complaints
Page 10 of 10: complaints 251 to 273 of 273, newest first, as owners wrote them.
I have had 2 rock chip repairs and I windshield replacement within a span of 6 months. All these cracks were right on the line of sight. Since I am driving on a highway I cannot stop the vehicle immediately. It is really risky to drive with such a delicate winshield. What happens if the crack is large enough to cause life damage ? The cost of a windshield replacement along with recalibration in 700$. If I keep doing this every 2 months, it will surpass the amount I used to purchase the car?. It has been widely spoken that outback has a windshield defect. Though they had some recalls in 2015, even the newer versions like mine 2018, has the same problem. It seems that the outbacks winshield cannot withstand even small stones. You can literally hear the impact of even a raindrop falling on the glass while driving. I have gone to the point of making sure that my windesielf is not cracked when it rains with hail at times. Doing so make me stressful about my safety as well as financial burden while driving the car. It cannot be considered as external impact because there were other cars driving along side the highway and were exposed to the same rock chips from a truck, only my outbacks winshield cracked. 2 of the cracks was while driving on the highway whereas the other one was while driving near my home (a very very rare scenario). I hope this issue is notices as there are a lot of complaints on this and suburu has so far ignored all these complaints and the taxpayer ends up paying the cost of the vehicle for its repairs due to a defect from subaru's end
In less than a year on 2 occasions a small rock caused significant damage to the windshield causing the windshield to be replaced.
When it rains the water drops do not run off of the side mirrors we are unable to see. At night the drops of water magnifies the headlights of the cars behind us and this blinds us. This is very dangerous. We had to spend the night in a motel as we couldn't drive. We have tried to fix this, but nothing works
The head unit went black and that means I do not have a back up camera. I live in a place where back up camera is a must. I purchased this unit because it have a big back up camera and all 2018 models must have back up camera. Subaru failed to comply with the safety compliance.
Second cracked windshield in one week. First one was replaced 2/8/18. Both times traveled at low to moderate speed 25-40 MPH on local fwy in los angeles, ca. Sunny mild, dry conditions, no wind. Small pebble hit windshield. Couldn't see hit, only heard a small crack sound. Damaged windshield, first time small pebble mark grew to long crack. Initial impact size about 1.5 - 2 mm. One week later another pebble hit windshield in slow traffic,35 MPH, no trucks near by. Same size of mark. Subaru requires their windshield repair at customer cost of $930. Warranty does not cover any debris damage, but small pebbles should not cause this kind of damage and costs. Had a grand cherokee 184k miles and never a crack or ding, never issue for our 2005 saab, or any orevious vehicle. Should not cost us $1860 month additional to maintain car, plus safety issue. According to subaru corporate: does not recommend us to drive it with I-site camera with a damaged windshield. They say that the glass is thinner/lighter in order to work with camera and be more fuel efficient/lighter. Cars should be able to withstand normal driving and road conditions.
I got into my car, it parked, closed the door, heard something fall and when I checked to see what the noise was my entire rear window on the hatch was shattered. I called the dealership and they said they don't cover it under warranty and that I would need to fix it on my own, they also said any of the warranties I purchased also dont cover it. They also mentioned that 4 people also called this same week with this issue. I had a hatch back car for 15+ yrs before purchasing this subaru and this never happened. Judy didnt seem right.
A tiny pebble struck the windshield on the interstate, but it suddenly grew to a crack approximately 6 inches long. Never had this problem before, and my car is fairly new on the road (less than 8,000 miles, bought in july, 2018). Deeply concerned that subaru still has not figured out its notorious windshield-reliability problem that has frustrated so many drivers throughout the past 5 years.
Wtz85 - subaru of america, inc. (subaru) is recalling 2018 model year legacy, outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standard type: recall | service campaign: wtz85 | the federal safety agency campaign: 18v-000000 open recall date: january 02, 2019 description 18 leg/out/brz v3 head unit reprogram safety risk due to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. If this occurs, the head unit display will not boot, causing the screen to remain blank. In this condition, while backing the vehicle, the rearview image may not be displayed. The failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 ' 'rear visibility,' increasing the risk of a crash. There are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime. This is unacceptable for a company that prides themselves on their safety!!!!!
2 windshield cracks in lower portion of windshield during 1st year of ownership. Both cracks occurred while driving around town ~35 MPH, once during a 100 degf summer day, and the other during a 40 degf rainy winter morning. Inspection of crack after stopping showed possible origination from ~1mm chips. During the summer, the first chip, located in the de-icer area, grew rapidly to a crack across the windshield with a loud 'pop' sound after the air conditioner was turned on high using defroster air mode. Subaru of america (not the dealer) replaced the windshield and recalibrated the eyesight system as a 'goodwill' repair. During the winter, another chip between the VIN# display window and the perimeter of the lower windshield explosively grew to a crack when heated defroster air was activated. Repair pending. Main concern is the fragile nature and temperature dependance of this glass temper, especially near window boundary conditions and where defroster air is the strongest. Over 20 years of driving other vehicles on the same route have caused little chips on other windshields, but never has a chip grown into a crack, with or without hot or cold defroster air hitting it. I suspect that the thickness and temper of the latest generation of outback carlex windshields will continue to cause issues similar to tsb# 12-192-15r.
Harman-kardon audio unit failure at 8,000 miles. Results in loss a basic back up camera function. Extensive safety features on this vehicle-basic back up camera not working.
My windshield is cracked for the 2nd time now in its first year of ownership. The first time it cracked it was because of a pebble strike from the road. Extremely small fragment struck the glass, made a pock mark, and the windshield was replaced. Today, less than a month later a new crack appeared while driving without any strike from an object. Subaru dealer claims it was struck but find a crack only without any point along it of an impact makes me very very suspicious. Now I have to wait for the insurance company to settle on charges and send a check before the next windshield can be applied. My wife and I were calmly driving on completely paved roads when we both watched the crack appear and grow during our drive. :-( I have driven for 50+ years, and owned 20+ cars. I've never had this happen.
Tl* the contact owns a 2018 subaru outback. While driving at an unknown speed, the windshield cracked from one side to the other. The dealer (briggs subaru of topeka, 3115 s kansas ave, topeka, ks 66611, (785) 581-0138) previously replaced the windshield. The recent failure was repaired by safelight. The cause of the failure was not determined. The failure mileage was 2,092.
Rear view mirror too tightly attached to front window. Epoxy attaching window got hot in sun and cracked entire window and fell off.
Driving interstate, 65mph, small object thrown from another vehicle hit my windshield on the left edge. Short cracks appeared immediately. Two spread all the way to the rear view mirror area within days. Vehicle is only two months old.
Windshield easily cracks - we have had our 2018 outback for less than 6 months and less than 5000 miles and have had 3 windshields develop severe cracking. The first two were replaced with factory windshields by professional installers. The slightest impact, the last two being barely perceivable, results in an elongated crack forming. With four vehicles in our household, we have only had 2 windshields replaced in 14 years since moving to this area so have ruled out bad luck or driving habit. Subaru (both dealer and corporate) have been unresponsive. The current cracking and star formed after a barely audible impact. The star grew and is now crumbling in the center with 3 fracture lines extending from it. First incident - on I-17 while passing a semi approx speed 75 MPH second incident - on az 69 in normal traffic appox speed 45 MPH third incident - on I-17 while following a vehicle using isight dynamic cruise control approx speed 75 MPH first two claims covered by insurance which we attributed to bad luck. Third incident in so few months/miles seems to point to quality/design issue since other vehicles (past and present) have never developed this severe cracking (picture provided) which prompted this complaint.
The rear view mirror is in my field of view! I am only 5'4" and I like to raise my seat all the way up to give me good visibility. If I do that , the rear view mirror gets in my way, I have to duck down to look under the mirror!! One other thing, if I do raise the seat all the way up, I have no "armrest" the armrest can not be raised, so that too makes me lower my seat!! The mirror is too low and so are the armrests!!!!! Huge blind spot!!!!
Windshield developed cracked, lower mid area extended upward about 12 inches. Vehicle was stationary, parked. Was not hit by any road debris. Noticed defect when starting car.
Left sideview mirror does not rotate far enough to left: a person or vehicle within 3 feet or greater distance of left side and adjacent with aft of left rear door (ie, parallel to the break line of the door where it closes) cannot be seen in side view mirror. A replacement mirror was installed by dealer, but the problem remains. Checking out another new 2018 outback resulted in same problem. This issue will result in multiple accidents with driver-side impacts or other, both while driving or when pulling out into traffic. The right side mirror works well with complete view angle of adjacent lane or further if required.
A crack developed in the lower left corner of the front passenger window. The crack is about 7 inches in length, running from the bottom of the window - where it meets the rubber gasket of the door - up and to the right. It obscures the right side mirror. This crack appeared suddenly on 2/21/18. Prior to this, we noticed a bubbling or warping of the window in the top left area that distorted the view - this has been previously reported on the federal safety agency site.
There is a distorted view through the driver's side and passenger side windows. Subaru of america, and the service department at the dealership the vehicle lease was signed at, both tell me that because it's tempered glass, that's how they come. This is visible when in motion or when the vehicle is in park. It looks as though you're almost looking through a fishbowl. I've sat in numerous vehicles on the lot that all appear to be the same. I have videos of this issue, but they're unable to be uploaded since the file size is too big. Subaru is offering me a cash settlement to deal with this for the next 3 years, but I am not feeling too comfortable with taking that offer.
The ability to adjust the outside driver side mirror is significantly restricted in comparison to the passenger outside side mirror. This increases the chance of an operator being in an accident due to reduced awareness and/or needed increased reaction time to compensate for this design flaw. The blind sight monitoring system should not be used as the only system to detect vehicles in your blind spot. Subaru does need to address this matter.
Drivers side view mirror does not adjust fair enough to see my blind spot well. This is a common problem. I've read countless forums on popular subaru forum websites. This is a safety issue.
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