2018 subaru outback has has a crack in windshield in feb. And again in sept. 2020 I contacted the dealer in boone, n.c. And was told they do not fix them there and would have to send it out for repair and they would need it for 3-4 days. I could not wait this long so took it to safelite glass in bristol, tn. I do not know how this happened and just noticed it one morning. About seven months later the same thing happened in almost the exact same spot. This seemed very unusual to me and I just saw that this has been an issue with 2017-2020 years. This cost me $500.00 for both repairs.
2018 Subaru Outback visibility complaints
Page 5 of 10: complaints 101 to 130 of 273, newest first, as owners wrote them.
Tl* the contact owns a 2018 subaru outback. The contact stated that after parking the vehicle in the garage, the next day the front windshield developed a crack located on the passenger's side. The cause of the crack was undetermined. The contact indicated that the windshield had been replaced on 2 previous occasions and each time no impact to the windshield had occurred to cause the cracks. The local dealer faulkner subaru located at 3233 paxton st, harrisburg, pa 17111 was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.
The windshield cracked and crack spread across line of sight. My car was only two months old. I drove my previous car on same route for 10 years without broken windshield
Ii was parked at a friends residence for about four hours. When I left and was still on his driveway I saw that my windshield had a crack in it from the bottom of the passenger side going up about a third of the windshield and continuing towards the drivers side about ten inches. There had been no impact with anything, the crack appeared on it's own.
The windshield cracked on its own without any specific trauma. I had it replaced at the dealership.
Windshield cracked at the base of the passenger side. Crack occurred while parked after no (or no noticeable) impact. Crack expanded quickly over several days. Highly unusual.
January 27, 2020 I was driving about 45 MPH on nj hwy 29 to my son's home. Small rock hit windshield and made a small crack, less than 1 inch. I called insurance who would send a mobile repair truck to repair it onsite at my son's house. As I was driving, the crack getting bigger. By the time I arrived at my son's, 45 minutes later, the crack was more than 7 inches long and widening and growing horizontally and vertically. The crack so so big. The insurance rep said mobile glass repair could not repair it because it was so big. I had to bring it in for a windshield replacement and recalibration. I was told not to drive the car. Windshield was replaced on january 29, 2020 at safelite auto glass in east brunswick, nj the total cost for windshield replacement and recalibration was $1,011.23.
Purchased subaru in 2019 and not even two weeks after owning found the window had a crack starting from the bottom of the windshield going up and then the width of the windshield. I did not see or hear any items that would have cracked my windshield and was not driving when it cracked in my driveway.
On route 6 was traveling behind a truck and had road debris thrown at the windshield causing putting and one with spider cracks radiating from it.
My car was purchased in april of this year. Within the first few weeks a crack appeared on the top right of the windshield. A couple months later another crack appeared in the bottom middle of my windshield. Additionally, there is a small crack on the driver side middle of the windshield. None of these were caused by any objects that I observed hitting the windshield, but maybe a smaller rock hit the windshield at some point while driving down the highway.
My 2018 subaru outback windshield cracked after a few months of limited use. I did not hit anything, nor did anything hit the windshield. As of late, other cracks have started to form and grow across the windshield. They are so severe, that I must replace the entire glass as it will not pass inspection otherwise. I have heard other claims from subaru owners and wish that the manufacturer would finally recall the faulty product and supply us with a quality product like they're supposed to do.
Windshield cracked when parked in driveway
Windshield cracked across the lower half for no reason. I was just driving and it made a loud pop and cracked. This is the second time this has happened. I have replace the original window about a year ago and this one just cracked.
Windshield cracked while driving.
Tl* the contact owns a 2018 subaru outback. The contact stated that while driving approximately 50 MPH a small pebble made contact with the front windshield causing the glass windshield to crack. Also, the front glass windshield had experienced several cracks previously. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 45,000.
Windshield suddenly cracked which had to be replaced
The windshield on this car has chipped 10+ times. I have never had a piece of glass chip so many times.
While driving on a city street, I drove over a bump. The windshield developed a long crack starting at the left edge. The crack continues up and to the right crossing in front of the driver's view area.
Outback 2018 windshield started showing cracks while driving in highway. We had been driving for 1 hour in highway and suddenly saw the windshield cracking . In 15 mins, the crack got bigger and it was very tensed condition since I had my wife , new born baby and old parents in the car. I parked the car and called my insurance to check about the condition . I had spend my new year day on highway discussing the issue. It was a distressful day.
Multiple chips involving the windshield, without obvious reason
We have had 3 cracked windshields since purchasing the vehicle on 3/31/18. We have had them replaced by the dealer each time at a cost of approximately $1100-1200 each time. Each time we have been driving on a highway.
In the first 1.5 years of ownership we have had to replace the windshield twice. It cracked the first time while stationary in our driveway in the cold and was replaced a few months later. One week after it was replaced it cracked while driving down the interstate with no vehicles within 500 feet of the car. I've read and heard from other owners this problem is one that is a known issue with the outbacks of this model year.
Windshield just starting cracking for no reason.
Tl* the contact owns a 2018 subaru outback. The contact stated while driving 55 MPH, a rock impacted and cracked the windshield. The contact stated he experienced the failure on three separate occasions. The vehicle was taken to the local dealer albany subaru located at 718 san pablo ave, albany, ca 94706, (510) 528-1244, where the windshield was repaired three times. The manufacturer had been informed of failure. The failure mileage was approximately 1,500.
I went out to my car in the driveway this morning and the windshield had a 6 inch "t" shaped crack starting with a single crack emanating from the middle of the windshield on the passenger side, horizontally about 6 inches toward the driver side, then perpendicular in a t formation 3 inches up and down . The previous night I had driven the vehicle and the windshield was fine. I found no evidence of an impact strike on the windshield. The car was stationary when I found the crack. It haad been driven approximately 12 hours earlier.
A long crack formed from the top left side windshield has formed. We got this car from the dealership and within 15 minutes of driving home a crack had formed. No indication of debris hit. We heard a small popping sound and noticed the crack when we got home.
My windshield cracked for no apparent reason on the driver's side. The car had not been hit by anything, but had been sitting idle overnight. There was only a 15 degree temperature change so it wasn't that.
2018 subaru outback deveolped a crack in the windshield that originated on the lower left corner in the de-icer region. The curious location of this crack LED me to seek out what could have happened. I found a service bulletin from subaru in 2015 subarus that specifically state "these types of damage would only be covered by this warranty extension if the windshield is identified as having the above outlined condition and the damage originates in the affected wiper deicer area. Other forums again and again mention recurring problems originating in this de-icer area and quickly propagating the rest of the windshield. Cracks in subaru windshields often render eyesight unusable. Additionally the cost to replace these windshields is very high as you have to factor in recalibrating the eyesight equipment. I spoke to subaru of america and they stated that "this was from outside influences/impact and there are other impact areas on other spots on the windshield." the refused to acknowledge the connection between this service bulletin/numerous other subar owners forums/unusual are for a rock to hit or crack to form. Also, the vehicle is still under warranty. I am disappointed that this safety hazard as occurred and subaru not only refuses to authorize replacement, but they refuse to acknowledge that there is a problem with the windshields cracking.
The windshield mysteriously cracked on the lower third of the passenger side and immediately spidered out in all directions like a starburst even though the vehicle was sitting by itself in broad daylight in a lowe's parking lot. There are no chips/gouges on the glass surface on either the interior or the exterior of the windshield (which might suggest an impact). The glass appears to have cracked on the inside of the double pane windshield for no apparent reason other than manufacturing or design defect.
Windshield seemed to spontaneously crack from the top passenger side while parked. There was no evidence of any kind of impact. The crack progressed over a period of several hours, increasing while driving or with temperature changes. This is the second windshield in 2 years due to spontaneous cracking, and it is less than a year old.
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