Within a year, my windshield has cracked 4 times with Subaru glass. These cracks are huge coming from either the top or bottom. With the crack, I feel like the eyesight feature is not accurate therefore causing weird serving. So I do not feel safe leaving my lane assist on. I have had 3 Subaru glass and one safelite glass, and this seems to be a reoccurring issue. what is the point of getting it fixed if it'll just keep cracking.
2019 Subaru Outback: lane keeping assist jerks the wheel
9 of the 1,036 complaints about the 2019 Subaru Outback describe lane keeping assist jerks the wheel.
- owner complaints
- 9
- of this car's complaints
- 1%
- recalls
- 0
Lane keeping assist jerks the wheel by model year
What owners say
This is known issue with the electrical system that is associated with the touch screen controls. Without any driver input, the EyeSight driver assist system was shutoff. That system controls adaptive cruise control, collision avoidance, and lane departure features. Rebooting the Starlink touch screen restored those functions. The safety issue is that no audible warning gave indication that the safety features were disabled. Two icons appeared on the dash. There appears to be a class action suit that applies to the Starlink system for my model year. It is important to understand that this more than merely a problem with the entertainment features.
Under 50,000 miles all 4 wheel bearings needed to be replaced. Under 50,000 miles all 4 struts needed to be replaced. The door key would not work , the dealer had to fix the mechanism. The passenger window stops working suddenly, the dealer has to reset it all the time. The car braked in the middle of highway two time, I was lucky that no one hit me in the back. Under 65,000 miles control arm broke and did $8,400 damage. Car would not let me in on one of the parking, dealer could no help. Subaru from India was able to unlock the car and make it active again. Car lane keep assistant is like drunk driver. The dealer told me, that I need to buy a newer car. I have been to dealer every month.
There is a problem with my 2019 steering since I bought it in 2020. When driving with highway speeds, over 45 MPH I am struggling to keep the car straight on the road and have to compensate steering all the time. The car feels unattached to the road like driving on icy road or having strong side wind gusts. I always make sure the lane assist is turned off as it is dangerous. I took the car to the dealer two times and the message was that it drives like a Subaru Outback and there is no problem with the steering.
Unknown... My battery has need a jump several time without any electricals left on. The dealer did check it out and found nothing wrong. I also have lights that go on intermittently n the dash saying that certain things are not working. ie front crash detection, blind spot warning and lane departure.
I requested many times to have our car checked for nhsta campaign : 19v493000. The dealership said our car was not included in that case. Our lane assist was too aggressive from the first day we drove the car. The dealership said the steering was speed sensitive and we were driving too fast. We explained that we could not keep the car in the lane when driving over 40 MPH. In the first 24 months we carried the car to the dealership 20 to 30 times for the unsafe steering issue. Twenty four months later we had a rock chip the windshield and the chip ran into 3 cracks each over 8 inches long that afternoon while the car was in our home garage. After we paid a $500.00 deductible and the dealership replaced the windshield , the car drove better. The battery has been replaced three times, the fuel pump replaced, all the sensors on the tail gate have been, the passenger side window would stick 1/2 up, and many other problems. A scan of the car shows 10 modules failed with many active codes. The codes are the same as before the third battery was installed. Many of the codes are safety issues.
Tl* the contact leased a 2019 subaru outback. The contact stated that the lane departure assist switched the vehicle from one lane to another lane independently and in an aggressive manner without driver input. The vehicle was taken to brandon tomes subaru (1100 s. Central expy, mckinney, tx 75070) to be diagnosed. The diagnostic result was not disclosed. The contact was informed that the steering wheel was speed sensitive and that he was driving the vehicle too fast. The vehicle was not repaired. The contact stated that the vehicle was taken to the same dealer for the same failure numerous times and that the dealer was unable to find a solution for the issues. The manufacturer was made aware of the failure and opened several cases. The failure mileage was approximately 3. *bf..
I was in wyoming for a little trip at the end of november. It was only 22 f outside in the morning. Car was on a parking spot. I always warming up my car before driving. I did put defrost on for about 15 minutes, to melt down little bit of ice on windshield. When I got in the car and closed the door, the crack from the bottom of the windshield almost at the middle appeared. About 20 minutes later, that crack split in two directions. At this moment, one little prolonged chip of glass came out at the point of split. I went to one of the subaru dealership with this issue. I was told that the dealership doesn't cover windshields, and that I have to go to car glass shop and do it on my own. So, later on I went to another subaru dealership. They told me the same thing, but also, they were assuring me that the crack happened because of something hit the windshield. They didn't even wanted to listen, what I was telling about how it happened. Now I having frequent false alarms for lane departure and obstacle on the way.
Beginning in march of 2019, I began noticing that the steering felt "wobbly" above 40 MPH, as if the car hit a patch of ice or was struck by a sudden gust of wind. Driving feels very unsafe. This is our third subaru outback, going back to 1998, so we are familiar with driving this car (or at least older model years). Further, by turning off the new "lane departure switch" this problem is minimized. We just moved from florida to connecticut and I am not looking forward to driving this car in the winter. These cars need to be recalled and fixed before someone has a serious accident!!!
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Subaru Outback lane assist
Is lane keeping assist jerks the wheel a common problem on the 2019 Subaru Outback?
9 of 1,036 owner complaints about the 2019 Subaru Outback (1%) mention lane keeping assist jerks the wheel. The model year with the most reports is 2020.
Is there a recall or service bulletin for this on the 2019 Subaru Outback?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Outback
Windshield crack 317Battery drain 149Won't start 54Wipers 38Backup camera 24Fuel pump 22Sudden acceleration 14Adaptive cruise 12Screen failure 11Key fob 11Stalling 8Sunroof shattered 8Airbag light 6No deployment 6Pulling 6Collision warning 5
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