The contact owns a 2019 Subaru Outback. The contact stated that while driving at 70 MPH the front windshield cracked approximately 6 inches from the heat sensor, no warning lights were illuminated. The local dealer was contacted however the vehicle was not diagnosed as the contact was advised that the vehicles VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,250.
2019 Subaru Outback: windshield cracks
317 of the 1,036 complaints about the 2019 Subaru Outback describe windshield cracks.
- owner complaints
- 317
- of this car's complaints
- 31%
- typical repair cost reported
- $960
- typical mileage
- 10,253
- recalls
- 0
Windshield cracks by model year
What owners say
Windshield window crack without any reason couple month ago and it keep crack bigger
Windshield cracking for no reason.
Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
I have experienced two separate incidents of spontaneous windshield cracking on my 2019 Subaru Outback, with no external impact or road debris involved. The first windshield crack occurred, and Subaru replaced it under warranty after inspection showed no signs of impact. The second crack occurred again without any collision or impact. However, Subaru has now refused to cover the second incident, even though it clearly follows the same pattern. There is no visible point of impact. The cracks appear to originate near the bottom edge of the windshield and spread rapidly. I park the vehicle in a safe residential area and have not driven over rough terrain or been involved in any accidents. I have also referenced a known class action lawsuit involving similar spontaneous cracking issues with windshields in Subaru vehicles, including the 2017–2020 Outback and Legacy models. This suggests a manufacturing or design defect affecting structural integrity. This issue creates a serious visibility and safety hazard for drivers and passengers, especially if the windshield fails further while the vehicle is in motion. Subaru’s failure to cover a known defect and repeated issue puts drivers at risk. I am requesting that the federal safety agency investigate this recurring defect in Subaru windshields to determine whether a recall or broader corrective action is necessary.
On April 14, 2025, I experienced my fourth windshield break- others- 2 that were 3 months apart in 2023 and another in 2024. I do not know how this most recent crack occurred as I noticed it when I went to drive my car, which was parked inside my garage. I had driven 2 places earlier in the day with no signs of a crack and there were no noted strikes to the windshield during that time. I did ride on a highway the day prior, but did not hear any strikes to the windshield. The prior incidences I did hear something hit the windshield. I have been a car owner for decades and this is the first car I have ever had with any windshield crack. This complaint seems typical for this vehicle as many of the same issues were recently included in a class action lawsuit regarding a defect in the glass. Wile the 2019 model was not included for some reason, many the federal safety agency complaints from people with this model were included in this lawsuit so I certainly hope that the federal safety agency will seriously look into why these are a common occurrence for this vehicle.
I own a 2019 Subaru Outback. I have had to replace the windshield four times, every time it was replaced with Subaru Glass, as recommended by Subaru. The windshield cracks at not centered, they appear from either the top or bottom of the windshield with not impact site. I have asked for them to review the framing and have been continually told it is fine. The windshields have all cracked within a two year period. The last one which occurred a couple days ago appeared after the car going through a pot hole on the street.
The contact owns a 2019 Subaru Outback. The contact stated while driving at undisclosed speeds, the front windshield cracked without impact during colder temperatures. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 116,000.
A crack in the windshield suddenly appeared with no apparent cause starting at the very upper edge about a third of the way across from the driver side and traveled about half way down and then turned to the right for about eight inches. It is available for inspection upon request. As of this date it has not been reproduced or confirmed by a dealer or independent service center. It has been reported to insurance representatives, but not inspected by the manufacturer, police, or insurance representatives. There was no warning lamps, messages or other symptoms of the problem prior to the failure.
continues issue with windshield cracks, cracks will spread over night across the windshield. car windshield will be replaced for a fourth time on [XXX]. I initially replaced it with in a year of purchase in North Carolina and will replace for a third time here in San Diego at the dealer Kearny Mesa Subaru address 4797 Convoy St. San Diego, CA 92111 phone number 858‑278‑7100. Kearny Mesa has replaced my windshield for the last two times, first time was in spring of 2022, second time was in February 2024 and now again for a third time tomorrow [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Another for the list of many, many windshield cracking complaints. My 2019 Outback 2.5i Limited has had 3 replacements since I purchased it new in late 2018. The cost to replace each has certainly increased each time and is very expensive as it has to include the eyesight calibration. I'm told this is not covered in my extended warranty I purchased when the vehicle was new. Subaru needs to take ownership of the quality issue and compensate the countless owners who have had this same issue, multiple times! I've read the glass is too thin, may be intentional because of the eyesight feature. Mileage and date below are from the most recent crack I had to repair. Please let me know if you'd like more details on the first two occurances as well.
Severe windshield cracking requiring replacement. 2 in 6 month period. 1st was November 2023. Extremely cold temperatures. Cracked directly above heater vents on both sides same time. I watched it go from outer lower edges and move all the way to the center, entire length of the shield. I did not see anything hit the windshield, but they were iced and snow covered. I felt the temperature difference outside compared to in the cabin may have caused the crack. 2nd occurred July 12 2024. Extreme heat ( 100 plus) air-conditioning blasting cold air. Low traffic, at least 4 car lengths between mine and the car ahead. I did not see any debris. I did hear a noise, and then watched the windshield crack from the same location (lower outside edge) this time only the passenger side. The crack started approximately 6 inches. The following morning that crack had moved past midway of the windshield. This is not normal for any other vehicle I have driven. I have been driving 45 years. I have had a rock hit the windshield, some large rocks. In only one case I suffered a chip that was fixed with resin. There is a problem (safety) with this windshield. Installation, glass, design flaw?? I don't know the cause, but It is hazardous. The dealer's mechanic that replaced the 1st one told me "it is a KNOWN issue for my model" someone needs to address and correct an issue that is known which could be catastrophic. I was driving 35 mph in November incident, and 70 mph in July. I can provide documentation re: 1st replacement. I did not take pictures of that one. I can provide photos of 2nd one. I have not done 2nd replacement. I may just trade it out. That is how concerning this issue is to me.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2019 Subaru Outback windshield crack
Is windshield cracks a common problem on the 2019 Subaru Outback?
317 of 1,036 owner complaints about the 2019 Subaru Outback (31%) mention windshield cracks. The model year with the most reports is 2020.
How much does it cost to fix windshield cracks on the 2019 Subaru Outback?
Owners who mentioned a price put the repair at about $960 (median of 24 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2019 Subaru Outback?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Outback
Battery drain 149Won't start 54Wipers 38Backup camera 24Fuel pump 22Sudden acceleration 14Adaptive cruise 12Screen failure 11Key fob 11Lane assist 9Stalling 8Sunroof shattered 8Airbag light 6No deployment 6Pulling 6Collision warning 5
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