2023 Subaru Outback: windshield cracks

Filed Mar 13, 2025 · Visibility · FL

I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. This is my second windshield replacement in two years. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.

Filed Nov 26, 2024 · Visibility · NY

The WINDSHIELD cracked while I was driving on [XXX] unexpectedly and could have caused an accident, on [XXX] at approximately [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 12, 2024 · Visibility · OK

Windshield developed a small crack when struck by a tiny piece of road debris. It appears unrepairable. This requires a windshield replacement and recalibration of the eyesight technology. Seemed to easily be damaged beyond repair.

Filed Aug 6, 2024 · Visibility · FL

I have had several times where tiny road pebbles have kicked up hitting the windshield and have caused cracks. There is now also a crack forming where there has not been any impact. I have never had a windshield that has been as fragile as this one. It seems to be a manufacturing issue with the windshield. Based on research online, appears this is a known issue.

Filed Jan 10, 2024 · CA

The windshield immediately cracked from a small pebble. I’ve had bigger rocks hit glass in other vehicles and only left a chip. This impacted the upper passenger side corner of the windshield close to the edge, the windshield spider webbed immediately, I’ve never seen anything like it.

Filed Dec 18, 2023 · Visibility · IL

Windshield cracked easily with a small pebble on 2/2023 midway up the windshield on passenger side. Size was about quarter/ .25 cents. The vehicle was less than 1 month old. Windshield was replaced in april 2023 because took 2 months to get a new windshield. On 12/15/2023 traveling under 40 MPH on a street not a highway a rock/pebble hit the windshield midway up on the passenger side creating a roundish crack the size of a dime/.10 cents. This was fixed at a windshield shop with epoxy.

Filed Dec 18, 2023 · Visibility · IL

On 12/15/23 traveling on a city street at aprox. 40 MPH a rock/pebble hit the windshield on the passenger side causing a roundish chip crack the size of a dime/ .10 cents. This was repaired at a windshield shop with epoxy. This is the second crack in the windshield in 8 moths on a new vehicle.

Filed Oct 30, 2023 · Visibility · VA

Spontaneous front windshield crack on passenger side, no impacts in that area.

Filed Oct 10, 2023 · Visibility · VA

My 23 Subaru Outback Wilderness windshield cracked within 3 months of ownership. The crack occurred directly at eye-level of the driver side, posing a serious safety hazard. I do not know what, if anything, hit the windshield but it occurred while driving on a busy interstate highway during rush hour.

Filed Sep 18, 2023 · Visibility · MD

When driving east into direct sunshine, the entire windshield sparkles with thousands of diamonds, making it hazardous to drive. Just bought the car June 8, 2023, as a Certified Pre-Owned (it had been a dealer loaner). Had to dealer last week, they claim not a defective windshield and I must have gotten behind a truck with sand or gravel. Well, I have not and there is no damage to the hood or any other part of the vehicle. I am sure it is a defective windshield and they want $1008 to replace and the insurance is not wanting to pay for it. I called Subaru Customer Service and filed a report and have a case number with them. Disgusting to say the least and afraid to drive during the morning hours or late afternoon heading west into the sunset. What should I do? I believe Subaru needs to replace at their cost, not mine. I see other complaints on the Internet about sparkles in the windshield, then it just cracks all over and breaks. That is not something to look forward to. I am 78 and I bought this as my last car. May have to bury me in it. My husband was just diagnosed in July with inoperable cancer and I have to take him to chemotherapy several times a week for several months. Some of those appointments I have to be at the doctor by 8:30 a.m. and don't get out until after 5 p.m. So you can see my dilemma with the windshield driving in the morning sunshine and afternoon sunshine. Please have someone contact me, soon. If there is someplace in Maryland I can take to have the windshield professionally examined, and have them report their findings back to you, let me know. I am close to the Pennsylvania border as well and only 45 minutes from West Virginia if there is no place in Maryland. I thank you for your consideration and time. Regards. The contact wants to thank you for your support and good work getting her windshield fixed.

Filed Jul 21, 2023 · Electrical, Visibility · 2,200 miles · ID

The contact owns a 2023 Subaru Outback. The contact stated while driving at slow speeds on three separate occasions, a rock struck the front windshield causing the windshield to crack. While driving at unknown speeds in the fog, the Apple car play safety feature disengaged. The contact was unable to use the driver's assist. The eye safety center disabled message was displayed. The vehicle was taken to a glass repair facility and the windshield was replaced. The local dealer was contacted, and the contact was informed that the safety features might disengage under various weather conditions. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 2,200.