Car wouldn't start in parking lot, 40k miles. I never took the car in to the dealer and received a notice about a fuel pump replacement/recall/repair. I diagnosed this problem myself. The VIN lookup on subarus website says that the problem was addressed/repaired when it clearly was not and I never received any paperwork or verbal statement from subaru saying they performed that work when I went in for an oil change or to repair the battery problem. The battery still drains extremely fast as well. So neither the battery charging work, or the ***supposed and unverified*** fuel pump work have been done on this car. Not good. Also - the original subaru el cajon dealership closed and then reopened with "new ownership" as a subaru dealership. This all appears extremely crooked.
2019 Subaru Outback: fuel pump failure
22 of the 1,036 complaints about the 2019 Subaru Outback describe fuel pump failure.
- owner complaints
- 22
- of this car's complaints
- 2%
- typical mileage
- 17,567
- recalls
- 2
Fuel pump failure by model year
What owners say
The contact owns a 2019 Subaru Outback. The contact stated that while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle hesitated and almost stalled. The failure was intermittent but caused the vehicle to stall on several occasions. The check engine warning light and the low oil pressure warning lights recently illuminated. The vehicle was taken to a local dealer, and the contact was informed that oil was leaking from the upper and lower oil pan, the head gasket, and other engine seals. The contact was aware that the vehicle was included in the federal safety agency Campaign Number: 21V587000 (Fuel System, Gasoline). The contact researched and became aware that a failure of the fuel pump could lead to other failures with the engine oil seals. The contact stated that the fuel pump had been ordered; however, the vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 82,000.
Good Morning. I am the victim of a lemon of a car, a 2019 Subaru Outback and no one, I mean no one wants to get involved with exposing this disgraceful uncaring car manufacturer. I am forwarding the 10, yes 10 issues with this dangerous piece of junk I am unfortunately driving putting our lives at risk!! Please see the information below and my hope is that you will care enough to expose and help us get a resolution with this horrible company manufacturing rolling death traps. Thank you [XXX] [XXX] Listed below are the continuing problems with my 2019 Subaru Outback which was purchased new: 3 new batteries in a mileage span of 40,000 or 50,000 miles up to 80,000 miles. These replacements were done at no cost as a result of a class action lawsuit. A windshield settlement which only extends the warranty mileage and not an automatic replacement. Talk about a huge safety risk if this windshield just cracks or breaks, especially if on a major highway. A fuel pump settlement which only extends the warranty mileage and not an automatic replacement unless the fuel pump fails. Very unsafe in my opinion. What if the fuel pump fails while on a major highway. This puts us and our safety at serious risk if this fuel pump were to fail especially going at a high rate of speed. Engine burns a quart of oil, by the way at $11.00 per quart every 3,000 miles which is not normal, and in my opinion, is an engine problem. Replacement of an ECM or Engine Control Module. Received a letter about the VCT or variable control transmission, more ridiculous problems going on. A broken right front axle replaced and then that same axle which was replaced by an incompetent mechanic, the axle seal on the replaced axle started leaking and I was charged $100 for that incompetence. Just this past week, the car was in for a radio issue with radio stations and the cd arbitrarily jumping around only to find out the radio needs to be replaced. While on my way to the dealership my tire press INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800‑782‑2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.
After driving approximately 240 miles since our last stop, we stopped for gas. The car would not start. It sounded like it was trying to turn over but couldn't. Even when we let up on the start button the vehicle was still trying to start until we hit the button again (this is not normal). All battery functions were still working. The car only had about 38,500 miles on it. After trying multiple times to start it and googling, we suspected a fuel issue. We had the car towed to a local Subaru dealer. The dealer confirmed the fuel pump was the problem and replaced the part. More research revealed a fuel pump recall for certain production dates of the 2019 Subaru Outback, but ours is not currently part of the recall. We contacted Subaru and reported the issue. They opened a case for it. When we picked up the car, Subaru had paid for the repair. In hindsight, we are lucky the car did not stall while driving on the interstate at 70mph as that could have caused serious issues and injury to ourselves and/or others. There were no warning lights or other symptoms on that day. There had been some starting issues approximately 1-2 months earlier, but we had replaced the battery and thought that fixed it. We asked for the part but the Subaru dealer where the repair was made kept the part. In addition to the safety concerns, this incident also resulted in personal financial burden as we were around 600 miles from home enroute to a vacation destination and had to uber to a car rental place, rent a car and pay for one night in a hotel. We believe the recall needs to be expanded to include more production dates. By expanding the recall, we hope this would prevent others from having to go through this situation and be at risk. We also hope Subaru would be required to reimburse us for the out-of-pocket expenses that resulted from this issue and provide an extended warranty.
At this point I dont know what to do. This has been a reoccurring problem since I initially purchased the car. - Electrical Issues have been a problem since the day we purchased the vehicle. Initially thought it was our toddlers fault. Raised multiple times at multiple dealerships. I have yet to find a service center that can tell me why my car will not start other than they can tell something is draining the battery. No warnings. Safety is of concern, because one never knows when the issue will occur. For example, brand new battery died in parking lot of my kids school. - Fuel pump issues - took car on drive from LA to Las Vegas, with child. Car struggled to maintain speed. Exited in Barstow, CA. Parked at a Midas, which was closed, and was stranded with a toddler. After 3 hours of waiting in parking lot, was able to get car started. Drove to closest hotel. The following day, was able to get car back to midas where it was determined the fuel pump broke. Safety was at risk as my 3 year had to sit in 110 degree weather heat. Subaru did tow the car back to the closest dealership and fixed the fuel pump, and reimbursed me for the rental car. Car was in shop for over 2 weeks. Was not reimbursed for hotel or midas diagnostics.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start immediately as designed. The contact was able to start the vehicle after several attempts. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure recurred. The dealer diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was being repaired. The contact related the failure to the federal safety agency Campaign Numbers: 21V587000 (Fuel System, Gasoline) and 20V218000 (Fuel System, Gasoline); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The contact was able to start the vehicle after several attempts; however, the vehicle was sluggish and was running rough while driving. Several unknown warning lights were illuminated. The contact stated that the failure had been reoccurring increasingly. An independent mechanic diagnosed that the vehicle was experiencing low fuel pressure, and the fuel pump needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was undrivable. The contact stated that the fuel pump was previously replaced under the federal safety agency Campaign Number: 21V587000 (Fuel system, Gasoline) in 2021. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,500.
The contact owns a 2019 Subaru Outback. The contact stated while driving approximately 60 MPH, the vehicle inadvertently decelerated while the accelerator pedal remained depressed. The engine misfired and the vehicle stalled. The check engine warning light illuminated, then several other unknown warning lights illuminated. The contact was able to maneuver the vehicle off the roadway. The vehicle failed to restart. The contact stated that she purchased an OBD reader and diagnosed the vehicle and retrieved codes: P0177, P0174, P0102 and P0113. The vehicle was then towed to the dealer where it was diagnosed that the fuel pump and mass airflow sensor failed and needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 20V218000 (Fuel System, Gasoline). The manufacturer was not notified of the failure and the contact was informed that she would be notified however, the contact had not received a response. The failure mileage was approximately 39,000.
The car started to accelerate or decelerate by itself while driving with constant pedal position. It didn't want to start some time. Eventually didn't start at all and had to have it towed to the dealer. The diagnostic was faulty fuel pump. Subaru has a recall for 2019 Outback fuel pump failure (the federal safety agency campaign number: 21V587000). I called Subaru customer service, and they did not honor the recall saying my vin number did not have any recall despite having the same problem.
Driving the car from the dealer where was repaired for faulty fuel pump, I noticed the brake pedal was going to the floor when pressing on it. I got scared driving it on highway as I would not be able to stop in time if I had to brake hard. I took the car to the dealer, and he confirmed the brake master cylinder has leaks. The car has been in service for 6 weeks as brake master cylinder is on backorder. The last update is to have the part available early December.
Service bulletins that may apply
Related recalls
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
- Remedy
- Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRG-21.
Recall number 21V587000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
- Risk
- If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
- Remedy
- Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1‑844‑373‑6614. Subaru's number for this recall is WRD-20.
Recall number 20V218000 · Recall details
Questions about the 2019 Subaru Outback fuel pump
Is fuel pump failure a common problem on the 2019 Subaru Outback?
22 of 1,036 owner complaints about the 2019 Subaru Outback (2%) mention fuel pump failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2019 Subaru Outback?
There are 2 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Subaru Outback
Windshield crack 317Battery drain 149Won't start 54Wipers 38Backup camera 24Sudden acceleration 14Adaptive cruise 12Screen failure 11Key fob 11Lane assist 9Stalling 8Sunroof shattered 8Airbag light 6No deployment 6Pulling 6Collision warning 5
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