Tl* the contact owns a 2019 subaru outback. The contact stated while driving 35 MPH, she noticed a crack on the lower passenger's side of the windshield. The contact stated that the windshield cracked without impact. The contact stated she continued to drive to her residence. The contact stated a glass repair technician inspected the vehicle at her residence. The contact informed sellers subaru located at 23651 hall rd, macomb, mi 48042, (586)276-7706, of the failure. The vehicle was not repaired. The manufacturer was not informed of failure. The failure mileage was approximately 22,000.
2019 Subaru Outback visibility complaints
Page 9 of 14: complaints 221 to 250 of 387, newest first, as owners wrote them.
I was driving on a side street with no cars around and my windshield spontaneously cracked right near the passenger side wiper (bottom of the windshield) and it grew into 3 long cracks that are over a foot long. I honestly do not believe a pebble hit my windshield because no cars were around me. In reading online it seems like many owners of subaru outbacks have hit the exact same issue with their windshield cracking in the exact same spot.
Tl* the contact owns a 2019 subaru outback. The contact stated that upon turning on her windshield wipers, the contact heard an abnormal cracking sound coming from the vehicle. The contact exited the vehicle and noticed that a crack had formed on the driver's side of the windshield. The crack initially started as a vertical crack along the driver's side windshield and over time spread horizontally across the entire windshield. The contact took the vehicle to groove subaru (5300 s broadway, englewood, co 80113) where she was referred to a windshield repair shop. The manufacturer was also notified of the failure and informed the contact there was a class action lawsuit in progress due to the failure. The vehicle was not repaired. The failure mileage was 9,000.
Spontaneous cracks appeared on my 2019 subaru outback with 10104 miles. No impacts have occurred to vehicle or windshield. Vehicle was parked when cracks discovered. Vehicle is parked outside in the driveway and has been driven very low miles since the covid-19 outbreak. The first crack runs horizontal and positioned about half way up windshield and a little left of center (towards driver's side). The second crack is a crescent shaped crack approximately 4 inches below the horizontal crack.
Tl* the contact owns a 2019 subaru outback. The contact stated that while the vehicle was parked, the front windshield cracked twice without warning or impact. The front window also cracked. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,300. The VIN was not available.
Unexplained cracked windshield.
Tl* the contact owns a 2019 subaru outback. The contact stated that after entering the vehicle, it was discovered that the front windshield was cracked. The crack was located on the driver's side front windshield and had extended approximately 30 inches. The cause of the failure was not determined. The contact indicated that no object had impacted the windshield. Lithia subaru of fresno located at 5200 north blackstone ave fresno, ca 93710 and the manufacturer were notified of the failure. The failure mileage was 26,000.
My wife and I driving home eastbound highway 50 and noticed small crack in windshield glass under windshield wiper. Never heard or saw anything hit windshield and there were no other vehicles in front or behind us. I have owned many vehicles and the windshield usually will get a small ding when hit hard by rock or pebble but will not crack. This crack started at bottom on windshield underneath the wiper.
I was driving at low speed and my windshield cracked due to unknown reasons. This happened second time on my car within 12 months.
I purchased a new 2019 subaru outback in august 2019. A large crack developed in the windshield in june 2020. I replaced the windshield. 10 days later another large crack developed across the windshield. This was replaced on 7/2/2020. I have spent about $1000 so far on windshield replacements for a car that is under one year old.
In sept of 2019 I was driving, heard a popping noise and then when I stopped the car a few hours later saw a 12 plus inch crack from the side of the windshield. By the next morning it was well over 24 plus inches. Dealer said something must of hit it. I chalked it up to bad luck and paid the nearly $1,000 to replace and recalibrate it. This past monday my son was driving the car, no damage in the windshield when he left. He heard a slight pop and when he returned home a few hours later almost 30 plus inches of cracking. It began at the base of the windshield on the passenger side. Both times this happened was on a highway with no other cars nearby. The dealer has examined the glass and tells me there is an impact they found by running a pen down the crack. The supposed impact is no larger than the tip of a pen. Something is wrong with this glass. I don't believe there was an impact, but even if there was, should the windshield crack beyond repair immediately. This cannot be safe. I have called national customer service and opened a case.
Windshield cracked for no reason. No chip or damage. Hampers eyesight safety system. Not being covered by subaru despite multiple other complaints listed on the federal safety agency and lawsuits in news.
While the vehicle was parked, heard a pop and witnessed a crack start and progress both vertically and horizontally staring at the bottom center of the windshield and has continued to extend several hours later.
Tl* the contact owns a 2019 subaru outback. The contact stated that while driving 65-70 MPH, the front windshield cracked without impact. The vehicle was taken to subaru of georgetown (7501 n interstate 35 frontage rd, georgetown, tx 78626 (512) 930-2111). The contact was informed that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 8,500.
Subaru windshield easily cracks. Within a few weeks of purchasing the vehicle, a crack formed beginning at the top of the windshield near the rearview mirror and spread down. Since replacing the windshield with an oem part, 3 more large cracks have formed. While some have begun from a small rock chip, they originate from the edge of the glass and spread inward. The glass appears weak as even the smallest chip will cause a large crack. The car is not driven any differently from current and previous vehicles owned yet the amount of chips and cracks we have experienced in the windshield in the less than one year of owning the vehicle exceeds the amount of chips and cracks we've had in the lifetime of our other vehicles.
Received two chips in the windshield - one in the first two days of owning the car and another one two weeks after. Both chips occurred at moderate speeds - one on a freeway entrance ramp and the other on a freeway exit ramp. The chips seemed to have been caused quite easily with minimal impact. There have been no further chips since nor have the existing chips been repaired or cracked yet.
Tl* the contact owns a 2019 subaru outback. The contact stated that there were multiple cracks on his windshield. The vehicle was taken to webster groves subaru (7982 big bend blvd, webster groves, mo 63119) on two occasions to have the windshield repaired for various cracks. After the windshield was repaired, the failure recurred. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
For the second time in less than a year the windshield cracked and ran across the windshield. Unknown what caused the crack as we didn't notice road debris hitting the windshield. The 1st time the windshield cracked top passenger side and the car was moving along the hwy and we noticed a run from the top of the windshield that ran across the passenger side. Car had 4000 miles. Windshield was replaced. The second time, the car was stationary when we noticed a crack at the top middle of the windshield that started to run across the drivers side. The car is garage kept. An aside we had a subaru tribeca 2007 for 12 years and +200k miles with only 1 crack windshield that never ran.
We have had our 4th windshield break on our 2019 subaru outback. We believe these to be spontaneous cracks, not the result of a chip or other impact. The most recent happened while car was parked (not a hot day) out in the open.
Windshield on our 2019 subaru outback cracked for no apparent reason.
I came home from work, went through the car wash, and the next morning I had a crack on the driver's side of the windshield. Nothing made contact with the windshield either on the drive, or at the car wash.
My 2019 subaru outback's windshield crack with no reason, I parked the vehicle my driveway about 3 pm with no damage and when I was on my way to work next day at 5 am I realize the crack. The crack started from the lower portion of the passenger side and it grew day by day almost reached all the way to the other end. I contacted subaru customer care via email on 5/21/2020 but still got no response. I also took the vehicle to local dealer in temecula/ca I almost kick out from there, as soon as they see the crack they didn't want to help or give me information. All I wonder is, it is been covered by warranty or how should I handle to repair because of eyesight. The vehicle has less than 12k miles on it and still under warranty.
Large windshield crack appeared spontaneously while car was parked and grew larger when car was parked. Subaru dealer insisted it was from an impact, but none were visible. Dealer said new windshields were thinner and more prone to cracking and I might have it happen on a regular basis.
Windshield spontaneously cracked. Subaru replaced under warranty and about 5 months later the replacement also spontaneously cracked. Subaru has claimed "outside influence" caused the replacement to crack and has decline to replace again under warranty. Both times the cracking happened during a snowfall while parked in the driveway.
The windshield is cracked. I went out to my car on may 16 and on the front windshield there was a "y" shaped crack going up from the bottom middle of the windshield. When I went back outside on may 18, the crack had spread about 4 inches toward each side of the windshield. On may 21, the crack had spread more and is curving around. The car was parked in my driveway when all of this happened.
Front windshield spontaneously cracked while vehicle was in motion on highway. No other vehicles around car, no bugs hit windshield, nothing hit front of windshield. Audible loud "pop" then visible crack that started from driver's side edge of vehicle extending horizontally into driver's line of vision. Driver was startled and driver's vision impaired from crack. Vehicle driven less than 10 times, purchased on 5/16/2020, stored in garage and covered parking structure.
Second spontaneous crack in 18 months.
The windshield spontaneously cracked from the mid-center of the windshield while parked. The crack began in october, 2019, less than a year after purchase. There was no impact causing damage and the crack began while the vehicle was parked.
Windshield has cracked for no apparent significant reason. This was noticed in the morning upon getting in the vehicle and starting to drive.
The windshield broke without having anything ever hit it. Came out to car one morning and there was a large crack across windshield starting from the base center of the window. At this point I had owned the car less then 6 months.
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