The contact owned a 2020 Tesla Model 3. The contact stated that while driving 50 MPH in traffic on a sunny day, the vehicle drove over a pothole, and the traction control and ABS warning lights illuminated. The brake pedal was checked; however, fifteen minutes later the vehicle crashed into a 26-foot box truck. The contact stated that the box truck left the scene of the crash. The tire skid marks were 100 feet long. The air bags failed to deploy. The contact stated there was an electrical failure which caused the brakes to become inoperable. Additionally, the alerts were late. The contact stated that the battery might need to be replaced. The driver and his daughter, who was seated inside the vehicle, sustained back pain, whiplash, and knee injuries. The driver was transported by ambulance. Medical attention was provided. The contact stated that surgery might be needed in the future. The daughter was taken to the hospital, and medical attention was provided. A Police report was filed. The vehicle was towed to an auto body shop. The EDR was requested on the manufacturer website. The failure mileage was approximately 119,730.
2020 Tesla Model 3: airbags did not deploy in a crash
11 of the 455 complaints about the 2020 Tesla Model 3 describe airbags did not deploy in a crash.
- owner complaints
- 11
- of this car's complaints
- 2%
- typical mileage
- 49,000
- recalls
- 1
Airbags did not deploy in a crash by model year
What owners say
Air bags did not deploy during crash. It is available for inspection upon request My face smashed into the steering wheel resulting in black eyes, swollen nose, cuts on my face and a concussion. Yes, the airbags clearly did not deploy during crash No No
The complaint was filed on behalf of the contact's daughter. The contact's daughter owned a 2020 Tesla Model 3. The contact stated that while the contact's daughter was driving at 35 MPH, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the contact's daughter stated that the brake pedal felt spongy and unusual. The contact's daughter stated that the brake pedal was depressed to the floor; however, the vehicle still did not stop. The contact's daughter enabled the emergency braking system; however, the vehicle still did not stop. The contact's daughter beeped the horn to alert the nearby driver, and the dash cam independently activated. The contact stated that because of the failure, the contact's daughter's vehicle rear-ended the vehicle in front of the contact's daughter's vehicle. The air bags did not deploy. The contact stated that after the crash, the emergency braking system failure warning light was illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. A Police report was filed. The contact's daughter was treated at the local hospital on the following day. The contact's daughter sustained headaches, whiplash, and a concussion. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000.
Airbags did not deploy when vehicle hit 75 ft highway guardrail driving over 70 mph. The car was totaled, the driver's head hit the steering wheel, requiring stitches. EMS and police at the scene were surprised to find airbags not deployed. Vehicle has been inspected by insurance. Manufacturer has not yet been informed, to my knowledge. There were no warning lights or messages indicating a problem with airbags or anything else for that matter. Driver was wearing seatbelt.
In March 2023, my vehicle was in a major front end collision on the passenger side and the airbag did not deploy. In January 2024, a warning light appeared on my car’s screen that reads “Safety Restraint System Fault” I then took the vehicle to a Tesla service center who determined that the front passenger airbag and OCS needed to be replaced to maintain compatibility….
My vehicle was in a collision on the freeway and the airbags did not deploy. The car is being assessed to see if it deemed totaled. Regardless of the outcome of the status of the vehicle, given the impact of the accident, the airbags should have deployed given the impact of the collision and the impact on the car.
The contact owned a 2020 Tesla Model 3. The contact stated while pulling into the driveway and depressing the brake pedal, the vehicle failed to respond, accelerated unintendedly, broke through the garage door, and crashed into the vehicle parked inside the garage. The other vehicle moved away and damaged the garage. There was no warning light illuminated. The air bags did not deploy. The contact shifted into reverse (R), pulled out of the driveway and shifted into drive (D). The brake pedal was depressed but the vehicle failed to respond. The contact stated that he hit the curb to stop the vehicle, and the vehicle stopped. The contact stated that all the air bags then deployed. The vehicle failed to unlock. The contact rolled down the windows and cried for help until the neighbors arrived and opened the vehicle from the outside. The contact sustained bruises on both arms, and the contact's wife sustained bruises on the right shoulder and on the left leg. Both the contact and his wife received medical assistance. There was no police report filed. The vehicle was towed to a third party it was sold to. The other damaged vehicle was totaled. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 9,600.
The contact owns a 2020 Tesla Model 3. The contact stated that while driving at 35 MPH, she encroached into the right light and was T-boned by a bus. The air bags did not deploy upon impact. The contact did not sustain any injuries and a police report was not filed. The contact managed to drive the vehicle away from the accident despite damage to both the front and rear passenger side doors. The manufacturer had yet to be notified of the failure. The contact stated that the lane assist feature failed to operate as needed. The vehicle had yet to be repaired. The failure mileage was approximately 22,000.
The contact owns a 2020 Tesla Model 3. The contact stated that while driving on the right side of the road at 35-45 MPH, on autopilot mode with a passenger in the front passenger seat, the vehicle drove off the road independently and crashed into a tree. The air bags failed to deploy. There were no warning lights illuminated. The contact's face hit the steering wheel. The contact sustained a black eye with laceration, bruised ribs, head, neck and back pain, sprained left ankle, bruises on her thigh, may have sustained nerve damage on the right side of the face that hit the steering wheel and sciatic nerve damage on the right side of her body. The occupant of the front passenger seat sustained neck, back and clavicle injuries. The contact sought medical assistance the next day. The vehicle was towed to a tow lot, then it was towed to a Tesla certified specialist body shop. A police report was filed. The contact has not been able to get a hold of the manufacturer. The vehicle was not diagnosed or repaired. The failure mileage was 55,000.
Tl* the contact owns a 2020 tesla model 3. The contact stated that while his wife coming to a stop sign, the vehicle accelerated independently without warning and crashed into the rear of a pickup truck. The air bags failed to deploy. A police report was filed. There was no injury information provided. The vehicle was towed to independent mechanic but not diagnosed. The contact mentioned that tesla performed a diagnostic testing remotely but refuses to inform the contact of the results. The manufacturer was notified of the failure and informed the contact that after an internal investigation the contact would receive a callback. The failure mileage was unknown.
Tl* the contact owns a 2020 tesla model 3. The contact stated that while attempting to park in a parking space, the vehicle unintendedly accelerated crashing into a parked truck and pushing it some distance. The contact confirmed that no air bags deployed. The contact sustained minor injuries such as bruising to the back and neck that did not require medical attention. No police report was filed. The contact was able to reverse out of the parking lot and drive to the her residence. The dealer was not contacted about the failure. The manufacturer was made aware of the failure and informed the contact no recall was under the VIN. The failure mileage was approximate 407.
Service bulletins that may apply
- On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by...
- Certain Model 3 and Model Y vehicles may need a different Occupant Classification System (OCS) installed...
- When certain Model 3 and Model Y vehicles receive a different Occupant Classification System (OCS) in...
Related recalls
Air bags: side/window: curtain
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
- Risk
- A twisted side curtain air bag may improperly deploy, increasing the risk of injury or occupant ejection during a crash.
- Remedy
- Tesla Service will inspect and realign the left and right side curtain air bag as necessary, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-21-20-006.
Recall number 21V834000 · Recall details
Questions about the 2020 Tesla Model 3 no deployment
Is airbags did not deploy in a crash a common problem on the 2020 Tesla Model 3?
11 of 455 owner complaints about the 2020 Tesla Model 3 (2%) mention airbags did not deploy in a crash. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2020 Tesla Model 3?
There is 1 recall and 4 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Tesla Model 3
Adaptive cruise 84Phantom braking 61Ball joint 30Wipers 17Lane assist 15Collision warning 12Sudden acceleration 12Backup camera 11Grinding brakes 9Power steering loss 9Jerking 7Harsh shifting 6Headlights 6Windshield crack 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2020 Tesla Model 3?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history