I am reporting a premature and severe multi-component front suspension failure on my 2020 Tesla Model 3 that poses a serious steering and control safety hazard. While driving and turning at low speeds (such as parking), the front end began emitting a loud mechanical clicking and popping sound. A certified technician diagnosed the vehicle and found that multiple critical suspension components had failed or worn prematurely at just 55,089 miles. The failures include the front lower lateral links, front lower compliance links, front upper control arms, stabilizer bar and front end hubs failing completely and simultaneously. This is a well-documented issue among 2018–2020 Model 3 vehicles and is currently the subject of an active the federal safety agency Preliminary Evaluation investigation regarding front lower lateral link detachment. Premature failure of these load-bearing suspension components compromises the vehicle’s structural integrity, accelerates extreme tire wear, and presents an immediate risk of component separation or sudden loss of steering control at high speeds. Tesla should issue a safety recall for these defective suspension components and compensate owners for out-of-pocket repairs.
2020 Tesla Model 3: ball joint or control arm failure
30 of the 455 complaints about the 2020 Tesla Model 3 describe ball joint or control arm failure.
- owner complaints
- 30
- of this car's complaints
- 7%
- typical mileage
- 9,000
- recalls
- 1
Ball joint or control arm failure by model year
What owners say
I was told my car is unsafe to drive after taking it to the mechanic for a routine tire balance and rotation. I currently need both rear control arms replaced. I had them replaced in the past. In addition, I have had the front control arms replaced more than once, the lower lateral links replaced, numerous hubs repaired, forelinks and knuckles all replaced not too long ago, so this news comes as a shock. The first control arm failure occurred when the car was only a year and a half old with very little milage. I have all of the service records in my tesla app vehicle repair history. They are in a pdf format and I would be happy to send them in, if helpful.
The front upper control arms. Causing poor steering and unbearable loud creaks when turning wheel. Mobile tesla tech confirmed upper control arm
Component that failed was the lower lateral link. There was no loss of control but there was a sound going over any uneven surface. Upon bringing the vehicle to the Tesla dealership they recommended a replacement of the upper and lower control arm on both the driver and passenger side. This greatly increased the cost of the repair to a total of $2356.84
Suspension is grinding. I had it replaced once at Tesla and it began grinding again in less than 18 months. I took it to Tesla and was informed the lower control arm failed and the price had more than doubled from the prior replacement. No warning lights have come on regarding this issue. The original replacement was 3/7/2024. I noticed the grinding between 12-18 months later. Also, the rear brake light gets condensation in it somehow. I had noticed this about 1 year ago.
In Jan, 2026, the front suspension in the 2020 Model 3 started making a cracking, catching, grinding and/or popping noise as I turned the steering column while parked or driving slowly. When investigating, it sounded like it was coming from bearings in the front suspension. It continued to get worse, making the catching / grinding / popping noise when driving on the highway, turning or not turning, to the point that it felt like the suspension would completely tear apart, and I took the vehicle in for service in early March. Telsa service ended up replacing the left and right upper control arm assembly, the front left and right lower compliance link and the lower lateral links. Online research on various tesla forums showed this to be a known problem with vehicle owners. Unsure if continuing with the issue prior to service would have caused a safety concren, but it was beyond the point of sounding safe to operate to me.
Suspension defects, control arm noise, vibration, .
This was not an incident. Instead I’d like to report it as a design flaw. I discovered low speed noise and got it fixed at Tesla service center. Upper control arms and lower control links have both been replaced at ~70k miles and the cost to repair was over $2k at Tesla service center in Feb 2026. Later in May 2026 Tesla published a service bulletin acknowledging this is a design flaw
The contact owns a 2020 Tesla Model 3. The contact stated that while driving at various speeds, the vehicle made an abnormal clunking sound while turning the steering wheel. The messages "Traction Control Disabled", "Lane Departure Avoidance Feature Disabled", "Automatic Vehicle Hold Disabled" and "Stability Control Disabled" were displayed. The vehicle was taken to a dealer, where it was discovered that the lateral link was not attached to the control arm due to a defective bolt. The contact was informed that the subframe and the front passenger’s side lower control arm needed to be replaced. The contact related the failure to the federal safety agency Campaign Number: 21V835000 (Suspension); however, the VIN was not included in the recall. The vehicle remained with the dealer unrepaired. The failure mileage was 46,124.
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt loose—single point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 should’ve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs during normal driving and is accompanied by clunking, which concerns me about potential control arm failure and loss of vehicle control. My vehicle is only 40k miles and it’s a very common issue that Tesla gets to make money on. Kind of funny it happens to everyone right when the warranty ends. I am aware that this is a known issue affecting multiple Model 3 vehicles. Despite proper maintenance, the problem persists and may present a safety risk. I request that this be officially recorded as a safety complaint.
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. Diagnosis at Tesla service center showed front upper control arms assemblies (left and right), lower lateral link, and front lower compliance link (left and right) required replacement. Of note: upper control arm assemblies were previously replaced under warranty in November 2021 at 28000 miles. This short interval indicates defective suspension components leading to cascading failures putting driver safety at risk.
Service bulletins that may apply
- A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel...
- On certain Model 3, Model Y, and Model X vehicles, there may be a water ingress path to both front upper...
- Certain Model 3 vehicles were manufactured with LH front damper assemblies that do not meet internal...
- Certain Model 3 vehicles were manufactured with RH front damper assemblies that do not meet internal...
- On some Model 3 vehicles, the LH and/or RH rear damper top mount bolts were not fastened according to...
Related recalls
Suspension: front
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
- Risk
- A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
- Remedy
- Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-21-31-003.
Recall number 21V835000 · Recall details
Questions about the 2020 Tesla Model 3 ball joint
Is ball joint or control arm failure a common problem on the 2020 Tesla Model 3?
30 of 455 owner complaints about the 2020 Tesla Model 3 (7%) mention ball joint or control arm failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2020 Tesla Model 3?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Tesla Model 3
Adaptive cruise 84Phantom braking 61Wipers 17Lane assist 15Collision warning 12Sudden acceleration 12No deployment 11Backup camera 11Grinding brakes 9Power steering loss 9Jerking 7Harsh shifting 6Headlights 6Windshield crack 5
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