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2023 Tesla Model 3: doors won't lock, open or latch

5 of the 430 complaints about the 2023 Tesla Model 3 describe doors won't lock, open or latch.

owner complaints
5
of this car's complaints
1%
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Doors won't lock, open or latch by model year

  • 2024
    2
  • 2023
    5
  • 2022
    2
  • 2021
    3
  • 2020
    4
  • 2019
    4
  • 2018
    14

What owners say

Filed Mar 31, 2026 · Body, Electrical · CA

I am reporting a serious safety incident involving a 2023 Tesla Model 3. On March 29 at approximately 5:00 PM, while driving on the freeway at about 65 mph, the right-side passenger door suddenly opened while the vehicle was in motion. The door had been fully closed and latched prior to driving. There was no impact, obstruction, or warning indicating that the door was not secure. The opening occurred unexpectedly during normal driving conditions, creating a significant safety risk. After the incident, Tesla was contacted and indicated that a diagnostic inspection would require a fee, and they suggested the possibility of prior modification or tampering but did not provide a confirmed cause. The vehicle was purchased from a used car dealership, and the incident raises concerns about a potential mechanical or electronic failure of the door latch system and the safety of the vehicle as sold.This issue poses a serious risk to occupants and other road users, particularly at highway speeds. I am requesting that this incident be reviewed as a potential safety defect.

Filed Oct 25, 2025 · CA

In a wreck the car does not have emergency door handles for the back doors if the power shuts off. This is a MAJOR safety issue.

Filed Oct 8, 2025 · AZ

I was horrified to read of the deaths of three beautiful California girls in a Tesla Cyber Truck, that was involved in a crash, was on fire, and the electrical system malfunctioned resulting in them not being able to get out of the car. Tragically, they burned to death.(Recall too [XXX] ' incident as well as other incidents). I went to search the Internet for Model 3 (2023) to see if there were manual overrides in the event of crash/fire/electrical malfunction (even if related to dead battery) and found a You tube video (NOT information provided by Tesla mind you) that showed that on the front seats, there should be a lever not far from the door handle that you can pull to activate a manual release of the door. In the video, they said 'models' are different as to the rear seats but there 'should be' a lever. I could not find any manual override for the back seat passengers. So, I drove to the Tesla Dealer/Service department to have them show me how to activate the manual override for back seat passengers. The technician admitted that in many Teslas, including mine, THERE WAS NO SUCH CAPABILITY!! He admitted Tesla was acutely aware, they do not prioritize safety and that the back seat passengers would be stuck. He agreed that it will take a major class actions and major fines, and/or jury verdicts for them to do anything about it. Appalling and not acceptable. I would request that the federal safety agency mandate that all Teslas (probably models before 2025) lacking the device necessary to allow passengers to escape death due to failed electrical system be recalled to modify the car at Tesla's expense to comply with the reasonable expectations of consumers. This is a major design defect, unreasonably dangerous and presents a very real threat to the consumers who have no knowledge of the defect, much less where to look for the override (if it exists) because that information is not provided when you purchase the car. This is no different than the Ford Pinto situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

Filed Sep 15, 2024 · Body, Electrical · CA

Component or System Failed: The critical safety issue involves Tesla's door locking system, specifically the lack of a readily accessible and obvious manual door release in the rear seat. This design flaw could prevent any child or passenger from knowing how to open the door or escape in an emergency. Safety Risk: The absence of a clearly identifiable manual release mechanism for the rear doors creates a severe safety risk. In an emergency, such as a power failure or accident, a child or any rear-seat passenger may be trapped without an obvious way to exit, increasing the potential for injury or death. This is particularly concerning given two prior instances where the battery failed to charge, leaving the vehicle completely without power even while connected to a charger. Reproduction and Confirmation: Tesla refuses to address the issue, This is a critical fire hazard. Inspections Conducted: The vehicle has been inspected by Tesla service centers on at least two occasions to address charging and battery problems. However, the lack of an accessible rear door manual release remains unresolved and unaddressed. Warning Signs or Symptoms: There were no warning lamps or messages specifically related to the rear door safety issue. The charging and battery failure were preceded by warning messages indicating charging errors or reduced battery performance, which first appeared during the initial charging failure and notifications on the Tesla app. The vehicle is available for inspection upon request to verify the safety concerns and confirm the emergency safety issues with the rear door locks, charging, and battery systems.

Filed Sep 12, 2023 · Seats · CA

I just purchased this new 2023 Tesla Model 3. I am not reporting a failed or malfunctioning component but I have a safety concern. After taking delivery I noticed that there are no emergency door latch releases on the rear seats like there are on the front seats. This could make exiting the back seats very difficult or even impossible in the event of an emergency with loss of power to the vehicle. I cannot believe that this feature was omitted. I worry that people will die because they will not be able to escape a burning vehicle quickly enough. This seems like the door could be easily modified to correct this issue and make this vehicle much safer.

Related recalls

No recalls on record for this model year.

Questions about the 2023 Tesla Model 3 door locks

Is doors won't lock, open or latch a common problem on the 2023 Tesla Model 3?

5 of 430 owner complaints about the 2023 Tesla Model 3 (1%) mention doors won't lock, open or latch. The model year with the most reports is 2018.

Is there a recall or service bulletin for this on the 2023 Tesla Model 3?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2023 Tesla Model 3

Adaptive cruise 79Phantom braking 44Sudden acceleration 21Power steering loss 20Collision warning 13Loss of power 12Wipers 11No deployment 10Jerking 10Lane assist 10Steering lock-up 8Brake failure 6Pulling 6

All model years of the Tesla Model 3

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