1. Full Self Driving computer complete system failure. Happens everyday. 8 days still has same problem. 2. Problem showed itself 30 minutes after taking possession of the car. Gave me a panic attack because the car was driving itself and then "TAKE CONTROL IMMEDIATELY!!" was on the monitor. This caused me to jerk the wheel while in heavy traffic on [XXX] and I hit the brakes and almost caused an accident because I thought the car was going to crash. 3. Problem has happened everyday/3-5 times a day since taking ownership [XXX]. I checked the fault logs on [XXX] and there are over 100 incidents of the Full Self Driving computer overheating with system errors. 4.Car is currently as of [XXX] at the Norfolk VA Tesla dealership. And I am in a loaner. 5.There were no pre warning lamps or messages when I got the car. The problem appeared 30 minutes into my ride back to Hampton VA. It started with loud alerts and saying "TAKE CONTROL IMMEDIATELY". The photos attached are just a sample of how many times this problem has occured. The last photo is a log of faults. I was able to reach this data [XXX] and the faults happen frequent like this every day I have had the car. There are about 100 faults as of [XXX]. Tesla Norfolk Service Department has the car as of [XXX]. I feel they sold me a car with a DEFECTIVE CRITICAL SAFETY DEVICE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2023 Tesla Model 3: jerking or lurching
10 of the 430 complaints about the 2023 Tesla Model 3 describe jerking or lurching.
- owner complaints
- 10
- of this car's complaints
- 2%
- recalls
- 0
Jerking or lurching by model year
What owners say
I have a group of individuals that are hacking all of my accounts and trying to steal my car. They first hacked my emails then my Tesla account and now they are actually on the Teslas computer system and have been in the vehicle accessing the screen. After they hacked the system and stopped updates the car started having a bunch of safety concerns and alerts.The breaks were not working and the vehicle would freely roll when full pressure was applied. The collision system in the car was not working properly. Thinking it was possibly going to be hit by another car it would avoid nothing and jerk me out of the lane and nothing was around at all potentially causing an accident. Then the collision system stopped working all together. The steering system would not communicate properly with the system and kept requesting to be reconfigured with the system. The power train system kept throwing alerts. The tire pressure sensors stopped working and will not retrain now. They keep stopping the software updates now and have an IT admin portal device management program on the system and have complete control of the car’s system. Recently they were checking into enrolling in to fleet developer API to interact with the vehicle at code level. I have tried everything to get them off the account and they live at my apartment building. They are using illegal hacking tools and devices to gain access spyware and malware on all my devices.Tesla has done little to nothing to fix this problem and reports have been made. This is a major safety concern.
The contact owns a 2023 Tesla Model 3. The contact stated that while driving 70 MPH, the vehicle jerked hard with several alerts for the "Traction Control, ABS, Lane Departure feature displayed. Additionally, the Stability Control System was disabled, and the message “Brake Hold Unavailable” was displayed. The contact stated that the “Automatic Emergency Braking Unavailable" and an orange triangle with an exclamation light were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,380.
The contact rented a 2023 Tesla Model 3. The contact stated that while driving at 55 MPH in the rain, a vehicle in front of him abruptly slowed down. The contact depressed the brake pedal, but the vehicle jerked to the side. The contact stated that the emergency braking system unexpectedly activated ("slams on") while he was driving due to the Automatic Emergency Braking (AEB) system falsely detecting a potential collision. There were large rocks in the roadway, and there was no traction, causing him to crash into an embankment. The driver's side airbag did not deploy. The other airbags in the vehicle had deployed. The contact sustained a fractured rib, and medical attention was provided at the hospital. The vehicle was towed to a towing company. There were no reported fires. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.
When turning steering wheel to right or left at low speeds, I experienced sudden loss of control, grinding, clunky sound sudden jerk in direction of the turn.
Vehicle started displaying warning messages as I pulled out of garage - "steering assist reduced" and "lane departure avoidance features unavailable." Afterwards, I noticed vibration and clicking sensation while turning steering wheel and driving at low speeds. I performed a software reset but messages were still there. Then I performed controls, safety, power off procedure. Messages disappeared, but steering still felt jerky. This happened when the vehicle had approximately 2,300 miles on it. A few days later, when exiting the garage, steering wheel was initially locked. It then "popped" when I applied gentle pressure to turn the wheel and the warning messages returned. Steering felt stuttery afterwards. I scheduled service appointment with Tesla. They replaced steering rack. I have had no problems since. Currently at 3,700 miles.
I was reducing my speed as I approached a stoplight, and my vehicle rapidly and aggressively increased in speed. It made a revving sound and lurched forward, causing me to rear-end a truck. There is no possible way that this was human error and it was terrifying. The person who I rear ended mentioned that the impact felt like a double impact, as if I was continuing to accelerate after he was hit. I have requested the data from the accident time period from Tesla. An insurance representative is organizing an inspection. This was the second incident where the vehicle lurched forward on it's own. The first one happened about six months prior when I was at a complete stop. It did not cause an accident but it did frighten me into an audible scream. I did not report it because after some basic information gathering, I decided that it somehow must have been human error. Every claim I've seen has had the outcome of user issue. During both lurching incidents, a revving sound was made and it felt like and electrical surge of some sort. I am extremely clear on the fact that I did not cause the vehicle to dramatically crash and I feel helpless to know that it will likely be ignored by Tesla. What if I had been in front of a cross walk when the vehicle surged and lurched forward and a life had been seriously injured or even taken? Something must be done to expose this issue and get to the bottom of it. I am happy to provide any additional information in order to prevent this from creating future disasters. It just happened four days ago so the information I have is limited.
Steering is very jerky/choppy - vehicle is hard to keep straight while driving on freeway.
The steering feels extremely stiff and jerky
g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related recalls
No recalls on record for this model year.
Questions about the 2023 Tesla Model 3 jerking
Is jerking or lurching a common problem on the 2023 Tesla Model 3?
10 of 430 owner complaints about the 2023 Tesla Model 3 (2%) mention jerking or lurching. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2023 Tesla Model 3?
There is no recall or service bulletin for this area of the car on record.
Other symptoms on the 2023 Tesla Model 3
Adaptive cruise 79Phantom braking 44Sudden acceleration 21Power steering loss 20Collision warning 13Loss of power 12Wipers 11No deployment 10Lane assist 10Steering lock-up 8Brake failure 6Pulling 6Door locks 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2023 Tesla Model 3?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history