Here is a report from an owner that the centre portion of the glass roof came unglued and flew off while he was driving on the freeway: https://teslamotorsclub.com/tmc/threads/acceleration-shudder.74184/page-9 ***as an interesting side note, I got a model x loaner. It's signature #005. While driving on the freeway I hear a strange crashing sound and then a lot of wind noise. When I got to my destination I looked around and found this. It seems that this top glass piece just flew off at freeway speeds. Not good.*** this piece of glass could easily have killed someone in another car. The construction method looks extremely shoddy. Please investigate.
2016 Tesla Model X body complaints
Page 3 of 3: complaints 41 to 57 of 57, newest first, as owners wrote them.
Falcon doors do not always open correctly. Sometimes they sense an obstacle that is not present and so will not open. This failure happens more often when the falcon doors are hot, for example after being in the sun. Tesla service center has replaced the sensors in both of my falcon doors, but the problem remains.
A model x owner has reported that the falcon door opened on the freeway placing the life of her child at risk. Https://www.reddit.com/r/teslamotors/comments/6giiao/my_model_x_90d_driver_side_falcon_door_opened_on/ she has stated that she intends to file a complaint with the federal safety agency but I do not see that complaint listed on your database. A tesla representative joined the online conversation and asked the owner to make direct contact. I am concerned that the owner may have been persuaded not to file a report. I have copied the owners opening post and that is attached to this complaint. If the owner has actually filed a complaint then please disregard this one. This is a very dangerous problem that could easily have cost the life of a child. Thank you.
Driver side falcon door opened while driving on highway with my 6 y.o. Sitting next to door. On june 2, 2017 we were at toy r us with our parents and our 6 year old son, a total of 5 people. For context, my son sits next to the driver side falcon door, me in the center and my mom on the right. My husband and father are in the front. As we were leaving, the left side falcon door was stuck again. We immediately called the service center due to it being friday but since it was late in the day we left a message as they were already closed. We started to drive home because through our previous experience we were always advised to drive the car back to the service center as the car is still drivable. During the ride, I was calling the roadside assistance to write up a ticket to reinforce to the service center to call us to schedule service first thing in the morning. While on the phone with roadside assistance, I head a click in the door and the motor as the door started to lift open. I grabbed onto the door with my left hand and held on and the door had about a 2-3 inch gap. We had been on the road for approximately 15 minutes at this time and were on the 5 north freeway right before the tustin ranch exit. We immediately exited and parked in the tustin auto center. The door opened once we parked and clicked closed once the button was pressed. As we were close to home and can drive home via local streets, we drove home. We informed roadside assistance to immediately set up a tow first thing in the morning on saturday. This is the fourth time the door has malfunctioned, the other three times occurred on jan .28. April 23, and april 25 and their attempts to fix door has been unsuccessful but this last incident added on the door opening on highway would lead to serious bodily injury had I not grabbed onto the door. Please contact us for more detail timeline.
Here is a report of a tesla model x crash in china. Https://mp.weixin.qq.com/s/1din0uyenlrl8bo9gykpcg (google will translate) the owner reports that the car suddenly slammed into the concrete centre divider, spun 180 degrees and collided with another car. The drivers airbag failed to deploy resulting in very serious injuries. The rear seat occupants were unable to open the falcon doors. The emergency door release is not obvious to occupants and requires them to reach up behind the speaker grill to find the pull. The car caught fire and was burned to ashes. Bystanders were unable to douse the fire using regular extinguishers.. The sudden swerve, failure of air-bag and failure of door release mechanisms is consistent with failure of the 12 volt electrical system or ground connection as has been reported on many other occasions. I believe that this car is extremely unsafe. Please investigate. Concerned citizen.
Takata recall I drove my tesla model x 2016 today to work and when I was about to park the car in the parking lot (around 6 miles per hour may be) it suddenly accelerated and hit the concrete wall and bounced back around 8 feet. Since it was for parking I can surely say that I did not accelerate the car. The steering air bags and knee air bags came off and also the passenger side knee air bags came off as well. I searched online and there seems to be a class action suite on this issue but tesla is not accepting it as the glitch in their software or some other component. I felt like the accelerator got pressed the way when the car was in cruise mode. Unless I wanted to hit the wall intentionally there was no need for me to press the accelerator to speed from almost zero to whatever the high speed it attained at the time of hitting the wall.
The car was on autopilot. My model x autopilot ran over a recliner at 60m/h that was in the middle of the highway. It was around 6 pm, weather was nice and clear. I tried to avoid it by moving to right lane but it hit the driver side of the front of car causing minor damages to car. I tried to reach out to tesla customer service but they told me [4 or 5 times] that someone will contact me and no one ever did. Everytime I talked to tesla [by phone and email] they ask me for more information and then tell me someone will call you back. I wanted to know why didn't the car slow down or even change lanes and how can I avoid this in future specially that I use this car for my 2 kids. I had been trying to reach out to tesla since october 2016.
While turning left into a parking spot at a very slow speed, the car suddenly accelerated with extreme force. It ran over a curb and collided with a tree and a truck. There was only light pressure on the accelerator. The automatic braking and the airbags did not deploy. There was over $18 000 damage to the two vehicles and the tesla model x is not driveable without repairs.
I had pulled into a parking lot, proceeded to pull into a spot adjacent to a cinder block building. I had my foot lightly on the gas pedal, then as I made the turn into the spot, my foot was on the brake - the car lurched forward and sped up and the brakes did not stop it. I went right into the concrete building, head on - air bags deployed. The front end crushed and the 2 airbags on the drivers side deployed and were smoking. I read on line that there have been numerous incidences of this happening with the tesla. Spontaneous acceleration with my foot not on the gas pedal. The car would not stop by the brakes! I could have been seriously injured or hit another persona or vehicle. The car hit the building as well as a natural gas pipe that was running along the buildings side at the level of my front bumper. I filed a police report.
Driver side door will no longer latch properly - constant cycling noise coming from latch. Cycling can be stopped by manually moving the striker latch with a screwdriver to fool the car into thinking the door is closed. Car can be driven by placing an arm out the window and holding the door closed manually. If the door is forced closed during the constant cycling, the door cannot be opened from the outside, you need to climb in to the front from the passenger side or the rear seats to open with the inside handle. The faulty latching mechanism raises concern for not only whether the door can be closed securely and not open while driving, but the failure of being able to open the door from the outside is a safety risk in the event someone needs to be removed from the vehicle in an emergency and the front door cannot be opened from the outside.
Tesla deactivated safety features on the falcon wing rear doors. Safety features were active when vehicle was sold, now they have been deactivated due to chronic problems with the doors closing reliably. Instead of fixing the root problem witht he doors, tesla chose to deactivate the safety feature designed to prevent the doors from injuring hands, fingers, or arms that may damaged by the mechanically closing doors. Tesla did not notify owners of the change. Tesla sales reps described the safety features, but the company has not notified owners that those safety features advertised by their sales reps no longer work.
On july 8th 2016, at 9:37 a.m., while slowly pulling into a parking space at creekwood dog park in bradenton florida, my tesla model x suddenly accelerated under its own volition, drove over a parking stop, over a five inch curb, and then hit and knocked over a concrete light pole. All this happened in a distance of less than twenty feet. Tesla was notified immediately and the car was taken to dimmitt collision center in clearwater, florida. The service manager at tesla of tampa, told me verbally the log from the edr says the car was traveling at 6 MPH, then the accelerator was advanced to over 50% and then to 87%. The car accelerated to 20 MPH and abruptly stopped. I denied this scenario and asked for a supervisor. Tesla's southeast regional manager met us at the body shop. He handed me a letter that had different edr results-vehicle speed was 7 MPH, pedal position went from 3.2% to 15.6% to 100% and car went to 14 MPH. The first repair estimate showed actual mileage as 205 and a subsequent repair estimate shows the actual mileage as 1425. These figures are inaccurate since I had looked at the odometer several days before the accident and the mileage was over 1800. I informed tesla that I am positive beyond a shadow of doubt that the car's electronic throttle computer was responsible for the accident which they deny. This appears to be the industry standard since experts will testify that although a car is responsible for unintended acceleration there will be no traceable evidence of that responsibility and therefore the manufacturer has plausible deniability. Teslas are undergoing unintended acceleration at a rate more frequent than 1/5,000 vehicles manufactured. This is way more frequent than the industry standard. General motors has an extremely good rate of 1/123,000 vehicles.
Tl* the contact owns a 2016 tesla model x. While driving approximately 55 to 60 MPH, the window was difficult to open and close. The window trim became detached from the vehicle without warning. The vehicle was taken to the dealer and the trim was replaced. The failure did not recur. The manufacturer was not notified. The approximate failure mileage was 1,600.
Our 5 day old tesla x while entering a parking stall suddenly and unexpectedly accelerated at high speed on its own climbing over grass and and crashed into a building. The airbags deployed and my wife's arms have burn marks as a consequence.
The right rear door (known as "falcon wing doors") came out of alignment and began to impact the body of the car. Not only did this pose a risk for breaking the glass on the door while it drags against the body of the vehicle, but there appears to be no "pinch detection" in this scenario as the door continued to close while grinding the glass against the door jamb. If a hand or other body part where to get caught, this mechanism would clearly sever it under the force of the motors driving the heavy door. It is a much higher risk design than a regular door due to the high forces involved given the lack of a proper pinch detection mechanism.
This is a complaint made in the interest of public safety. The VIN is a random number and not the actual vehicle involved. There are many reports of problems with the front doors and falcon doors failing to open or close correctly. Here is a report from an owner whose falcon doors opened inadvertently whilst the car was in motion (exiting his garage) causing major damage. Https://teslamotorsclub.com/tmc/threads/falcon-wings-open-from-key-fob-signal-while-driving.67429/ "how it happened - the short version on the second day of owning my tesla x, I was attempting to pull it out of my garage for the first time ever. I entered my tesla x through the driver's door, sat down and closed the door, pulled the car into drive and began to roll forward. As I moved forward about 3-5 feet on to the driveway I heard a crunching of glass. I stopped and backed up a few few feet, got out and saw that the driver's side falcon wing door had attempted to open just as I had tried to roll through the narrow garage door opening. The door had caught the garage door frame and it was broken and bent. Your data logs report that the signal that instructed that door to open at the moment came from the key fob. That key fob was in my front left pocket and can only have been activated inadvertently by somehow being pinched in my pocket as I bent to sit in the driver's seat. The whole incident from beginning to end was just several seconds. " my concern is that tesla is pushing out the model x in order to meet financial deadlines without concern for public safety. It seems that the automatic doors have faulty latches and/or can spring open at the whim of a software upgrade. I believe that tesla is enjoying far too much benefit of the doubt in regard to safety because it is perceived as a green enviro-friendly start up company.
Falcon doors not closing, rear driver seat electrical dead, warning light blocking backup camera reading rear seats not in place, all insulation peeling off above tires, bubbling paint, trunk and side panels misaligned so tilted trunk hood and finger goes in one gap but fingernail only barely in other side gap, wavy insulation along rear, front passenger door motor spins. Permanent seat depression in rear. Stationary to backing up.
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