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2016 Tesla Model X body problems

57 complaints (13% of all complaints for this car). Typical mileage when it fails: 10,000. 14 crashes reported.

owner complaints
57
of this car's complaints
13%
typical mileage
10,000
crashes
14
recalls
2

Which part fails

  • Body
    49
  • Body: door: handle: interior
    1
  • Body: door
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Tesla Model X body problems in other years

2016201720182019202020212022202320242025

Related recalls

Structure: bodyReported August 15, 2024 · 9,136 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.
Risk
Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.
Remedy
Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-24-12-008. Vehicles previously repaired under recall 20V‑710 will need to have the new inspection and remedy completed.

Recall number 24V615000 · Recall details

Structure: bodyReported November 17, 2020 · 9,136 vehicles affected
What is wrong
Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.
Risk
Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.
Remedy
Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-20-12-005. This recall has been superseded by Recall 24V615 (SB-24-12-008).

Recall number 20V710000 · Recall details

What 2016 Tesla Model X owners say

Most recent owner complaints, unedited.

Filed Sep 7, 2026 · Body · IN

My 2016 Tesla Model X is subject to the federal safety agency Recall 24V615000 for detaching roof appliques. The component was previously inspected by Tesla under this campaign. August 30, 2026 the center spine applique completely detached and flew off the vehicle at highway speeds, creating an immediate road hazard. Tesla Service is now refusing to replace the missing component under the recall campaign, claiming a prior inspection absolves them of coverage. The vehicle currently exhibits the exact safety defect intended to be cured by the recall.

Filed Nov 13, 2025 · Body, Locks · CA

Problem: Driver door fails to open The door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.

Filed May 28, 2025 · Body, Driver assistance · CA

The following is copied from: the federal safety agency ID Number: 11487520 Incident Date [XXX] Consumer Location SAN JOSE, CA On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below. This report adds two additional photographs of the same issue that have been taken since the original report was filed.

Filed Jan 31, 2025 · Body · 106,900 miles · MO

The contact owns a 2016 Tesla Model X. The contact stated while the vehicle was parked, the contact’s wife attempted to open the driver’s side rear door however, the door failed to open as intended. The contact’s wife noticed a crushing sound. The driver’s side rear top door glass engaged with the fractured center spine trim and the driver’s rear door top glass simultaneously fractured. The vehicle was taken to the dealer where it was diagnosed with a fractured center roof trim. The contact was informed that the center spine roof trim and the driver’s side rear door glass need to be replaced. The vehicle was repaired. The contact was informed that the vehicle had been previously repaired under the federal safety agency Campaign Number: 24V615000 (Structure); however, additional repairs were not covered under the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,900.

Filed Oct 18, 2024 · Body · CA

I am writing to express my extreme disappointment and concern regarding a serious safety incident involving our Tesla Model X. On Feb 25th, while driving on the freeway, the roof of our vehicle unexpectedly detached and fell off. This incident posed a significant safety risk to ourselves and other motorists. We immediately contacted Tesla to report the issue and were shocked to learn that they considered this a non-covered incident and would require us to pay over $600 for repairs. We strongly believe that this is a clear defect in the vehicle's design or construction and should not be the responsibility of the consumer to bear. Despite our repeated attempts to emphasize the dangerous nature of this situation, Tesla has remained unresponsive and unhelpful. We were even denied the option of purchasing the OEM part ourselves at a lower cost and have Tesla fix it. Tesla insisted we bought the same part from them directly for more than double the price. This forced us to get the repair done at a third party. Now, we have received a recall notice for exact the same issue affecting other Tesla Model X vehicles. This further confirms our belief that this is a widespread problem that should have been addressed by Tesla. We contacted Tesla again, yet again they were dismissive stating that they cannot compensate for repairs done at a third party. We respectfully request that Tesla take full responsibility for this safety defect and compensate us for the costs incurred in repairing our vehicle. This includes the cost of the repair and the part. We hope that Tesla will take immediate action to address this issue and ensure the safety of its customers. Thank you for your prompt attention to this matter.

Filed May 1, 2024 · Body · CA

While driving, the roof top trip came off. There was a recall for this problem in 2020 but mine was not part of the recall. Yet the problem was the same and Tesla will not honor their manufacturing defect and repair it.

Filed Apr 29, 2024 · Body · CA

Was heading home from SoCal. Started charging the car at Kettleman... Opened the falcon doors to let the kids out and CRUNCH!!! 3 glass panels started cracking. All 3 panels are cracked and broken just by opening the doors. [XXX]. Nothing was on top blocking anything... no twigs, no debris... nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 21, 2024 · Body · MI

While I was driving , the center glass panel between the two falcon door flew off . There is a recall that was issued for this exact issue and Tesla said they inspected and no further action was taken. I am grateful that no person or person were injured as I was driving 65-70 mph on a highway . Tesla is refusing to pay for the repair and associated damages to the passenger rear roof window that occurred .

Filed Dec 28, 2023 · Body · IL

Almost all body parts including doors and windows have alignment gaps resulting in air leaks into and out of the car creating too much wind noise and very had to keep warm in winter and cool in summer thus overburdening the heating and cooling system causing excessive wear and tear

Filed Sep 1, 2023 · Body · CA · 1 injury

Our 2 year old son broke his left tibia after the falcon door automatically closed on his left foot/leg and it got caught between the door and his car seat. We believe he had his leg dangling off the car seat when we closed the door from the front command station. The door sensor did not stop or give any warning that there was anything in the way. He was seen in the emergency department after the incident and is in a full leg cast for at least 4 weeks. This is a major safety risk for other children/people if the doors cannot sense small limbs and stop appropriately. The car/door is available for inspection upon request. We have not contacted Tesla yet about this but will be calling them very soon. The vehicle has not been inspected by anyone yet since the incident. There were no warnings prior to the incident occurring.

Questions about the 2016 Tesla Model X body

Does the 2016 Tesla Model X have body problems?

Owners have filed 57 complaints about the body of the 2016 Tesla Model X, 13% of all its complaints.

At what mileage do 2016 Tesla Model X body problems start?

The typical (median) mileage in owner complaints is 10,000 miles.

Was there a recall on the 2016 Tesla Model X body?

Yes, 2 recalls: 24V615000, 20V710000. Check your VIN to see if your car still needs the free repair.

What year does the Tesla Model X have the most body problems?

The Tesla Model X model years with the most body complaints are 2016 (57 complaints), 2018 (22 complaints) and 2019 (14 complaints).

Other 2016 Tesla Model X problems

Suspension 151Electrical 93Steering 58Driver assistance 46Acceleration 35Visibility 33Brakes 24Transmission 15Lights 13Wheels 12Airbags 10Engine 10Locks 8Seats 8Fuel system 5Seat belts 2Tires 1

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