The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.
2016 Tesla Model X visibility problems
33 complaints (7% of all complaints for this car). Typical mileage when it fails: 43,399.
- owner complaints
- 33
- of this car's complaints
- 7%
- typical mileage
- 43,399
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield1
- Sun/moon roof assembly1
At what mileage
Complaints by mileage at the time of the problem.
Tesla Model X visibility problems in other years
Related recalls
Visibility: defroster/defogger/HVAC system
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.
- Risk
- The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.
- Remedy
- Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller, free of charge. The recall began March 29, 2021. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-21-21-001.
Recall number 21V035000 · Recall details
What 2016 Tesla Model X owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Tesla Model-X. The contact received notification of the federal safety agency Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the center display intermittently turned blank while driving. Additionally, the contact stated that upon engaging the turn signals, there was no indication that the turn signals were engaged. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 30,000. Parts distribution disconnect.
The contact owns a 2016 Tesla Model X. The contact stated that his vehicle was previously included in the federal safety agency Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact stated that the main computer screen would intermittently fail to operate as needed. The contact had taken the vehicle to a service center where it remained in their possession. The contact was informed that dealer was unable to install a chip needed to perform the recall repair. The contact was then informed that the entire computer system needed to be replaced out-of-pocket. The vehicle was not repaired. The failure mileage was approximately 50,000.
The contact owns a 2016 Tesla Model X. The contact stated that the display screen went blank while driving at various speeds without warning. The contact restarted the vehicle and the display screen functionality returned; however, the failure recurred soon after restart. The contact then received a recall notification for the federal safety agency Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The contact took the vehicle to a service center and was informed that there was a limited amount of parts to repair the vehicle. The contact was informed that the vehicle was not on the priority list for the recall repair. The manufacturer was notified of the failure. The vehicle remained at the dealer and was not yet repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.
Tl* the contact owns a 2016 tesla model x. The contact received notification of the federal safety agency campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the center display screen would not turn on or would black out. The manufacturer was made aware of the failure, and informed the contact that he would be contacted when the hardware emmc upgrade was available. The failure mileage was 76,000. Parts distribution disconnect.
Tl* the contact owns a 2016 tesla model x. The contact stated while starting the vehicle, the instruction screen failed to function properly or turn on. The contact stated no warning light was illuminated. The contact received notification of the federal safety agency campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The contact called tesla (6701 amador plaza rd, dublin, ca 94568, (925) 361-1173) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 57,000.
While looking through the windshield at any time (while in motion, stationary, day or night), though more pronounced in the evening, lighted images, such a tail lights, street lamps etc have a double or triple affect causing images on the road to appear more blurry. The windshield is the issue as newer models with updated windshield has eliminated this issue
Touch screen stayed off for more than 30 minuets on a 2 hour freeway drive with no control of the vehicles defroster, climate, navigation or audio controls. Touch screen does not always respond and glitches. Rear view camera does not always respond nor works immediately when in reverse and goes all black. Defrost would not work on freeway multiple times due to black non responsive screen. Rear driver seat sequels/squeaks a lot when sat in. Car often takes a minute or longer for the dashboard and touchscreen to turn on. Battery does not hold correlating charge to miles driven. Loud whirling/grinding when accelerating...
Ever since I bought my 2016 tesla model x I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. My tesla is under full factory warranty and I have taken it to service for the same problem along with some other issues 4 or 5 times, every time tesla service center tells me that the screen problem is a known issue and engineers are working on a software fix for it. I have never been able to fully get a use out of all features due to this problem. Tesla has not been able to give me a timeframe on when they are going to send the update to fix the issue with the screen. Meanwhile me and my family are at the risk of not being able to start and drive the vehicle if screen is frozen and we would have to reset the system which usually takes several minutes. Backup camera doesn't show the picture, screen gets distorted. I noticed uneven tire wear which I was told by tesla that it was due to suspension settings and I was driving it in low mode. I can't change the settings due to screen not functioning. I have given tesla several opportunities to fix the issue and they failed. My last service they wanted to charge me around $1700 (50% off) to relapse the screen which should be fully covered under warranty. Problem happens during drive or while stationary.
My 2016 tesla model x's mcu is often freezing, restarting, or going completely black while driving and while parked. When this happens, I'm unable to access any of the features of the car but more importantly, the rearview camera does not work when the mcu is having an issue. With the small rear window, I cannot see any children or people behind my vehicle. Reversing with no rear view camera is dangerous. I'm also unable to turn on the fog lights when needed. I've brought it into tesla twice already and each time, they have said that they cleared the memory and disconnected the battery for a moment and reconnected. This has not fixed the issue. Just today, the mcu screen and my icc screen shut down for a few minutes without any notice. I recorded the incident. I've spoken to other owners and it seems to be a common issue.
Questions about the 2016 Tesla Model X visibility
Does the 2016 Tesla Model X have visibility problems?
Owners have filed 33 complaints about the visibility of the 2016 Tesla Model X, 7% of all its complaints.
At what mileage do 2016 Tesla Model X visibility problems start?
The typical (median) mileage in owner complaints is 43,399 miles.
Was there a recall on the 2016 Tesla Model X visibility?
Yes, 1 recall: 21V035000. Check your VIN to see if your car still needs the free repair.
What year does the Tesla Model X have the most visibility problems?
The Tesla Model X model years with the most visibility complaints are 2016 (33 complaints) and 2017 (11 complaints).
Other 2016 Tesla Model X problems
Suspension 151Electrical 93Steering 58Body 57Driver assistance 46Acceleration 35Brakes 24Transmission 15Lights 13Wheels 12Airbags 10Engine 10Locks 8Seats 8Fuel system 5Seat belts 2Tires 1
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