The front suspension lower 'lateral link' bolts that go into the subframe side of the lateral link fell out. One completely fell out of and was only held loosely in place by the undercarriage plastic. The other bolt (there are two holding the lateral link into the subframe) had backed out about two revolutions. This resulted in a very loud banging noise and the us having to stop the vehicle to inspect. We had to slowly drive the car back to a safe area to diagnose and temporarily rebolt this prior to getting Tesla to inspect. I have photo and video documentation that I can provide showing the incident and how I had to repair this to make the car safe to drive again. There were no warning lamps or messages on the vehicle, just a very loud banding we heard when starting from a stop and or turning the vehicle. Prior to this we heard a faint thump that we could not diagnose. Fortunately the second bolt did not come out and we did not have a catastrophic failure while driving the vehicle. Bolts were not properly torqued and do not appear to have any sort of paint pen marking to document the torqued location.
2023 Tesla Model Y suspension complaints
Page 4 of 6: complaints 71 to 100 of 137, newest first, as owners wrote them.
I am reporting a catastrophic suspension failure on my 2023 Tesla Model Y that matches the description of Recall 22V‑895 (Manufacturer No. SB-22-31-002), despite my vehicle being excluded from the official recall population. On [XXX], the front driver-side lateral link separated from the subframe while driving. Tesla Service /confirmed the separation in their repair notes, stating the cause was a "separation in the lateral link and subframe" which resulted in damage to the wheel and halfshaft. Recall 22V‑895 was limited to only 26 vehicles due to a "manual torque validation" error on November 2, 2022. My vehicle's failure suggests that this manufacturing defect is not limited to the identified 26 units. I am urging the federal safety agency to investigate whether the scope of Recall 22V‑895 was insufficient and if a larger population of 2023 Model Y vehicles is at risk of sudden suspension collapse. This is a major safety concern. Luckily I was not on a highway and was driving around 35mph when the bolt fell off. Tesla is not responding to me with the details. They just fixed the issue under warranty and are saying, we do not know what caused the issue. Please investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
while driving in light city traffic at low speed the right front wheel developed a terrible grinding noise and would not steer properly, pulled off of the road and called a tow truck car is now at a Tesla service center waiting on repair service
All in the same day: 1) Odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)BANG when in a parking garage turning full right but still able to control without difficulty. Made it home without incident. 3)Later that day, just after getting off of I4 in Orlando I pulled into grocery parking lot and parked. When I returned to my car I again turned right and a loud BANG and the car jerked to a sudden halt. I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left. Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it. Per Tesla “I have updated that estimate! The vehicle has very heavy damage, and this is the start. Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!” Thankfully this didn’t happen at speed with my daughter in the car on I4! This is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage! This is dangerous. All of this at just 54,000 miles. (4k out of warranty)
Two of the bolts fastening the front left control arm has fallen off an my car was not moveable. The front left wheel was static and not moving. This happened during while I was driving in active traffic. Had to get the car towed to Tesla for servicing.
The contact owns a 2023 Tesla Model Y. The contact stated that while driving at an undisclosed speed and making a right turn, the driver’s side control arm detached from the vehicle, and the contact lost control of the vehicle. The control arm was dragged for several minutes before the vehicle came to a stop. The contact pulled over to the side of the road while on a hill. The contact called the Police to assist with traffic control. The vehicle was towed to the residence. The vehicle was then towed to the Tesla Service Center, where it was confirmed that the driver’s side front lower lateral link assembly had detached. The vehicle remained at the dealer awaiting the repair. Several days later, the contact was informed that the half-shaft assembly had also failed. The manufacturer was made aware of the failure. The failure mileage was 72,350.
While backing out of a parking stall, the bolts securing the front right lower control arm fell off. One of the bolts rolled under the car and the other bolt was still in the control arm. This vehicle has never been off road, or in an accident. It was towed to the dealership for repairs. It terrifies me to consider what would have happened to me or my family had the bolts fallen off driving at freeway speeds. "Tesla Technician Notes: The customer reported that the lower front control arm fell off, which was verified by inspection showing extensive damage to the suspension, subframe, and front drive unit. The issue was caused by both bolts falling out of the right front lower lateral link. To address this, technicians replaced the front lower lateral and compliance links, steering rack, RF spring and damper assembly, subframe, drive unit, RF halfshaft, RF wheel arch liner, stabilizer bar links, and aero shield, and performed a four-wheel alignment check and adjust. The repair was validated by ensuring all components were securely reattached and functioning properly."
Control arm on the left side fell off while parking
Concern: Passenger Side Front Wheel Trim - Fitment issue upon making right turns somewhere from passenger side front suspension area making loud noise started today around 5:30 to 6pm and wheel alignment is error started is showing on screen. Repair Notes: Technician inspected and road tested the vehicle, verifying a loud noise from the passenger side front suspension area during right turns, as reported by the customer. The issue was caused by loose bolts on the lower lateral link on the left side. The technician replaced the front lower lateral link assembly, along with the necessary bolts and nuts, and performed a four-wheel alignment check and adjustment. After the repair, the technician confirmed the noise was resolved and the vehicle's alignment error was no longer displayed.
While parking the car, the bolts on the front lower control arm/tension link—part of the front suspension assembly—came off entirely. Our family, including our two children, were in the car, and the situation was terrifying. If this failure had occurred while we were driving, it could have resulted in a major, life-threatening accident.
On my way home about 2 mi from my house. I heard a little clunk noise coming from the front of my car and I keep driving and I hit a bump. It sounded really loud so I really drove slow. I got home back into my garage. I can hear it really loud sound from the front. The next morning I jacked my car up pull the wheels out. Was checking to see where the noise coming from. What I notice on one side the bolts on my lower positioning arm both were halfway out. Check on you other side of it. The bolt were totally out and resting on the bottom plate of the car. So I went ahead and tried to put it back in. I was able to screw it back in. The bolts were okay. I removed the bolts and looked at it and was still in good shape so able to rethread it back in and tighten it up. This looks like a situation where these bolts will never screw them properly, so that's the reason why I want to report it. I was reading online lot of people having the same problem with this 2023 Tesla y models. The other thing is this could have been very dangerous. It could just broke off and fell. I could have crashed. Maybe kill someone or myself.
I am reporting a safety defect involving loose lower control arm bolts on my 2023 Tesla Model Y Long Range (VIN: [XXX] ), discovered at 33,008 miles. We purchased the vehicle brand new, and it has no modifications or repairs to the suspension. On 09/02/2024, a warning light appeared. At the time, I did not know if it was related to the suspension. In the weeks after, I began noticing popping/clunking noises when turning or going over bumps, and the steering felt noticeably looser and less stable. On 11/08/2024, the issue was identified: bolts on the lower control arm were backing out and were extremely loose. On 11/11/2024, during a scheduled Tesla service visit, I drove the vehicle to the service center and demonstrated the noises and steering issues. Tesla technicians inspected the vehicle and confirmed it was unsafe to drive due to the loose control arm bolts. This is a serious safety concern. Loose or backing-out lower control arm bolts can lead to loss of steering control or suspension separation, creating a high risk of a crash. The vehicle did not provide a clear suspension-related warning prior to this issue, and the problem would not have been noticeable to an average driver until it became severe. Because this occurred on a well-maintained, unmodified vehicle with just over 33,000 miles, I am concerned this may indicate a broader manufacturing or quality-control issue affecting other Tesla Model Y vehicles. I am requesting that the federal safety agency investigate this defect for potential patterns and determine whether a recall or corrective action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Just in school driveway going over speed bumps and 2 bolts that is hold the control arm fell out.
While driving home from a shop, my Tesla Model Y suddenly stopped in middle of busy road and became unable to move forward. I had to press the accelerator hard, which caused a loud noise before the car moved slightly and I was able to pull over to side of road. I narrowly avoided being hit by another car. Upon inspection, it was found that front tire connecting rod and suspension had failed, causing rod to drop off. The tow truck who assisted me mentioned that this is common issue with Tesla vehicle. This was a terrifying experience and I feel extremely fortunate to have escape an accident. My vehicle is less than 24 months old and I am deeply concerned about the safety and reliability of this component . I strongly urge Tesla to issue a recall and investigate this defect. There is no assurance that this failure won’t happen again. And this is scary
*Lower lateral link assembly, front lower compliance link assembly, front aero shield, and front halfshaft assembly were damaged. Unable to steer the car afterwards. *Sudden loss of steering, blocking lanes of traffic. *Problem is common on Teslas and a previous isolated recall was done. Tesla denies this being a widespread issue. *Car made some clunking sounds prior, no lights or any indication this was life threateningly serious. Car suddenly made a loud snap sound backing up, can see parts of the suspension dragging on the ground. Car needed to be towed by flat bed to a Tesla service center.
While driving, I heard a loud clicking noise from the front driver side wheel, followed by resistance and dragging of something under the vehicle. I did my best to pull over safely, but I could no longer steer the car. The control arm complete broke off of the wheel, and was now almost resting on the street while the tire/wheel was lodged into the wheel well bent sideways.
The bolt that holds the front lateral link portion the the lower control arm to the subframe fell out while driving. I lost the ability to steer the car and had to stop immediately and have the car towed. In searching the internet this is a know issue by Tesla but has not been recalled.
Noticed a minor squeaking sound during turning and during minor road bumpiness. Got worse, so did troubleshooting (turn wheel full right/left at very slow speed). There was a very loud pop/bang, and then a horrible grinding sound with accompanying vibration. Got out, noticed a large bolt laying on the ground. Looked under the car, and noticed the bolt was missing from the LH lateral linkage. The wheels are now canted/misaligned with each other (both facing inward, or one straight/one turned). There were zero warnings from the on board computer. If this had happened at highway speeds it could have been deadly or otherwise catastrophic. Completely unacceptable design.
During normal driving on Sat Sep 27 2025, unusual noises started to come from the front left wheel. There were no warning lamps or messages, and no indication of issues prior to onset of the noise. I had the vehicle towed to a Tesla Service Center the following day. Tesla's technicians found that the front lateral link bolt on the left hand side had backed out and fallen out of the subframe. They determined that the cause was related to improper torque specification or application of the original bolt. They reached this conclusion in part because the passenger side lateral link to subframe bolts were also under-torqued. Rear bolts were not affected. Tesla has replaced the front lateral links on both sides with new bolts. There was no vehicle accident or damage, so there has been no involvement or inspection by police or insurance. It is fortunate that this issue began when the vehicle was traveling at low speed, and that I chose to have the vehicle towed to the service center rather than driving it. The bolt has loosened when the noise started, and finally fell out at the service center. Had I been driving at highway speeds when the bolt fell out, I could have lost control of the car and injured myself and others. Online research suggests this is not an isolated incident for this model of car.
I picked up my son from school and got home at about 3:30 PM on Sunday 9/21/2025. My son got out of the car and I heard a “clicking” sound when turning my steering wheel to the left to prepare for backing into my garage. There were no warning lights or messages for this issue. I did get out of my car and checked, but did not see anything that hit my car underneath. I got back in my car and continued backing my car into the garage. The nightmare started happening - The bolts connecting the front control arm and steering knuckle fell off that caused the left “arm” disconnected from the steering knuckle. This had resulted a sudden total loss of steering control. Please see attached photos. I could not imagine if this would have happened on the freeway.
On last sunday (Sep.21, 2025), I drove my tesla model Y on high way. The vehicle suddenly loss of control and start shaking a lot. In the mean time, there are many system error messages posed on the screen, making the vehicle totally not drivable. On the second, it was identified by the Tesla service team that the lateral link bolt is missing. This issue has been the subject of Tesla recalls and reports, but after double check, my model Y never receive this recall, and cause me having no chance to prevent this accident happen. On last Saturday (Sep.21, 2025), I already reported the suspension issue through tesla app, but no Tesla service team person contact me, nobody help me. In summary, missing lateral link bolt is a very serious problem that cause the vehicle loss of control. However, Tesla never gives me a chance for recall repair, and even I report this and I still got no response.
The 2 bolts on the lower lateral control arm on the front driver side fell off as I was driving. This caused the front wheel to collapse into the wheel well. Two large bolts were on the ground. Car had to be lifted onto tow truck . The car is out of warranty but this is a manufacture defect for the bolts to just fall off. If I had been on the freeway, there would have been a major collision. Luckily I was on a residential street. Tesla needs to do a recall. I looked up this issue and many Tesla owners have the same experience. Please help
The contact owns a 2023 Tesla Model Y. The contact stated while driving 2 MPH, in a parking lot, the message for an alignment was displayed for several seconds before the front driver’s side wheel separated from the vehicle. The vehicle was towed to the dealer. The tow truck driver had difficulties placing the vehicle on the tow truck. Upon inspection, the contact found two loosened bolts had detached and fallen to the ground. The front suspension was also loose. The dealer confirmed that the bolts had detached from the vehicle. The vehicle was repaired. The contact related the failure to the federal safety agency Campaign Number: 21V835000 (SUSPENSION). The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 36,000.
Two days ago a warning popped up on the Tesla screen saying to schedule service for something the car had detected. It said the car could still be driven. I submitted a service request in the app, and in the meantime researched the error. Per Google, it said this was a potential issue with suspension / steering components that needed to be looked at. The next day, a Tesla technician called and asked what my appointment was for. I told him about the error and that I had found it said it was for a suspension or steering issue. He told me I was wrong, and that it was only for low tire pressure. The car did not have low tire pressure. He said the appointment wasn't needed, cancelled the appointment, and told me to drive 30-40 miles to clear the error. Literally 5 hours later, after my wife driving my kids down the freeway, when parking on the street in front go my house the car made a giant pop and the front left sank. We looked under the car and the front drivers side control arm had completely disconnected, popping straight down towards the road. More concerning, two bolts popped out, not broken, but just clearly loose and had finally unscrewed. You will see them on the ground in the pictures. If this had happened 5 minutes earlier while on the freeway I don't want to even think about what might have happened. These cars should be recalled, this is super dangerous. Not to mention the fact that Tesla explicitly canceled my appointment for this and told me not to bring the car in.
According to TESLA service, my two "lateral links" for the front wheels need to be replaced. They sent us photos of the issue and it looks like one of the fasteners for one of the lateral links was missing (1 of two fasteners) If the other fastener failed/fell out the car could easily steer out of control. The problem of the lateral links was confirmed by Tesla servicing. They are repairing it under warranty. It was only been inspected by the manufacturer, Tesla. There were no warning lamps. The only indication was the thumping sound during turns.
While driving on the freeway, I heard an unusual noise coming from beneath the battery of my car. Concerned, I drove to a nearby friend's house and parked there, carefully checking my dashboard for any warning signals but finding none. I decided to resume my journey, but as I backed out of the driveway, I heard a sudden noise indicating something had come loose, followed by a crackling sound. Upon inspecting the car, I discovered that the control arm had become detached, the axle had popped out, and two bolts had come off. During the towing process, I noticed that the steering had become extremely tight. To my surprise, I had never received any recall notice from Tesla addressing this issue. Considering that my car is less than two years old, I was deeply disturbed by the situation. This incident has significantly undermined my confidence in the safety of the vehicle, as it highlights a potential manufacturing defect involving defective parts. I regularly use this car to drive my children to their activities, and knowing that this could have led to a catastrophic failure such as tire separation, loss of steering control, or compromised braking capabilities especially on the freeway, is worrying. The car was towed to a dealer and currently in the queue for evaluation by tesla technicians. I requested detailed service report from Irvine service center. There were no warning indicators in the dashboard while I was driving or after the bolts came loose.
Tesla lateral link bolts fell out and/or sheared off. The happened on the front driver side of the vehicle. It happened while driving.
The contact owns a 2023 Tesla Model Y. The contact stated while driving at an undisclosed speed and attempting to complete a left turn, the contact briefly heard an abnormal clicking sound coming from the front end of the vehicle, after which the steering wheel jerked abnormally. The vehicle quickly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front-end suspension bushings. The contact was also informed that a bolt on the driver’s side control arm had loosened. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 54,000.
I was driving my 2023 Tesla Model Y under normal road conditions when a sudden mechanical failure occurred. There was no collision or external impact involved. While driving in the San Jose area, the bolt of the front left lower control arm suddenly detached, causing the control arm to disconnect and drag on the ground. As a result, the front wheel became jammed, the vehicle lost steering control, and I was unable to continue driving safely. Upon immediate inspection, I found the suspension system severely damaged, with the control arm completely detached from its mounting point, posing a serious safety risk. The vehicle has approximately 19,200 miles and is still under factory warranty. This kind of failure is extremely uncommon and appears to be a structural or manufacturing defect.
The bolt that connects the control arm to the vehicle chassis fell out of the care (and was recovered) and the mechanic noted the other bolt was also very loose.
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