I was backing out of a parking spot and as I shifted to driving forward I heard a loud bang from the front driver's side wheel well. I got out to see what had happened, expecting a flat tire, but nothing visually appeared wrong. So I got back into the vehicle and started to drive away again, I could drive straight or turn left, but if I tried to turn right it made loud grinding noises. I slowly drove around the parking but quickly determined the vehicle was unsafe and undriveable at that point. Additionally, I found a large bolt on the ground near where I had driven the vehicle. I no longer have the bolt, because the service center kept it. I arranged to have the vehicle towed to a local Tesla Service Center where they discovered "the front left lower lateral link bolt was missing and the remaining bolt was loose". After having the vehicle repaired, I discovered that this exact issue has been documented and resulted in the federal safety agency Recall Campaign 22V895000 / Tesla Bulletin SB-22-31-002 (improperly torqued lateral link fasteners). I requested a refund for the towing and repair cost, but was told that there are no active recalls on my VIN. I believe the scope of the active recall is too limited and clearly the issue exists beyond the currently recalled vehicles and should be expanded.
2023 Tesla Model Y suspension problems
137 complaints (11% of all complaints for this car). Typical mileage when it fails: 36,000. 3 crashes reported.
- owner complaints
- 137
- of this car's complaints
- 11%
- typical mileage
- 36,000
- crashes
- 3
- recalls
- 1
Which part fails
- Front: control arm1
At what mileage
Complaints by mileage at the time of the problem.
Tesla Model Y suspension problems in other years
Specific symptoms reported on the 2023 Tesla Model Y suspension
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Suspension: critical fasteners
- What is wrong
- Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.
- Risk
- A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
- Remedy
- Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1‑877‑798‑3752. Tesla's number for this recall is SB-22-31-002.
Recall number 22V895000 · Recall details
Related investigations
Lower Lateral Link detachment
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failure would occur.  Some cases cite noises occurring prior to failure, but note that the vehicle provides no visual warnings. Once the failure occurs, the vehicle may not be drivable, thus requiring a tow. Tesla has previously recalled vehicles for lateral link detachments through two recalls. Recall 21V‑835 addressed 2,791 MY2019-2021 Tesla Model 3 vehicles due to a production issue. Recall 23V‑235 addressed 422 2018-2019 Tesla Model 3 vehicles that had experienced similar failures to those recalled under 21V‑835. The subject failures for this investigation exceed the scope of these recalls and do not appear to be related to the production issue that prompted those recalls. ODI is opening this Preliminary Evaluation to determine the underlying cause, scope, and severity of the potential problem and to fully assess the potential safety-related issues. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to
PE26006
What 2023 Tesla Model Y owners say
Most recent owner complaints, unedited.
Noticed a clunking noise from the front of car. Put in a service request via the Tesla app. It said it was fin to drive and made an appointment for 2 weeks later. 1 week later, there was a very loud noise and settling of the car. 2 bolts were on the ground and the left front wheel lost steering control. The bolts secure the lower control arm. This would have been catastrophic if it had occurred while driving.
A large bolt completely detached from the drivers side suspension. The vehicle made scraping noises when turning. Tesla confirmed lateral link bolt and brushing damage. The vehicle required towing. There has been no previous suspension or steering work.
While driving normally, the vehicle experienced a sudden mechanical failure without any prior warning or dashboard alerts. We heard a loud clunking noise followed immediately by a very loud "pop" or banging sound. Upon pulling over safely, we discovered that two large bolts had completely detached and fallen out from the front suspension assembly. Furthermore, structural components underneath the vehicle were visibly fractured, cracked, and hanging down. The vehicle was completely disabled and unsafe to operate, requiring and immediate flatbed tow directly to the Tesla Service Center. This failure matches the precise parameters of the active the federal safety agency investigation, Preliminary Evaluation PE26006, opened on July 29, 2026, regarding front lower lateral link detachments and fractures in 2021-2023 Model Y vehicles. Current Vehicle Status: The vehicle is currently at the Tesla Service Center awaiting fully diagnosis and structural repair assessment. Photos of the detached bolts and the cracked hanging structural components have been fully preserved as physical evidence.
The contact owns a 2023 Tesla Model Y. The contact stated that upon pulling out of the driveway, there was an abnormal screeching sound coming from the vehicle. The contact stated that extra effort was need to steer the vehicle to the left. After turning the steering wheel to the right, the vehicle dipped several inches. Upon exiting the vehicle, the contact became aware that the front upper control arm was hanging down due to a loosened bolt. Due to the failure, the vehicle towed to a Tesla Service Center. Upon speaking to a technician at the Service Center, the contact was informed that the dealer had never heard of the failure. Upon investigation, the contact discovered and associated the failure with the federal safety agency Action Number: PE26006 (Suspension). The vehicle remained with the dealer. The failure mileage was approximately 29,000.
While driving at low speed entering a parking lot, I heard a sudden loud noise and two structural bolts (grade 10.9 flange bolts) fell from the front of the vehicle. I brought the car to a stop inside the lot and had it towed. Tesla Service Fremont diagnosed that a front lower lateral link fastener had 'backed out,' which damaged the front subframe and the left front halfshaft. Tesla replaced the front subframe assembly, left front halfshaft, front lower lateral links, front lower compliance links, and front aero shield at no charge under Goodwill. There was no warning before the failure. A detached front lateral link fastener at highway speed can cause sudden loss of steering control. Tesla has issued multiple prior recalls for front suspension fasteners backing out or being under-torqued (2020, 2021, 2022, and September 2026), but none covers this vehicle, a November 2023 Fremont build.
I was park and then I could feel the Tesla Is shaking and went to Tesla because I have a service that day and they told me the suspension to change but I learned for 2023 Tesla Model y there’s a problem in suspension
Repeated creaking from the front suspension over bumps, speed bumps, and railroad tracks on nearly every drive. The noise was present by about 66,800 miles; exact onset unknown. No warning lights or messages appeared; the noise was the only symptom. On 09/14/2026, at 68,092 miles, a Tesla service center inspected the steering and suspension and found worn ball joints on both front lower lateral links, torn bushings on both front lower compliance links, and worn ball joints on both rear knuckles. Tesla recommended replacing these parts plus a 4-wheel alignment. The parts are still on the vehicle and available for inspection. The front lower lateral link is the component under the federal safety agency investigation PE26-006 (lateral link detachment on 2021-2023 Model Y). Worn ball joints on that link at under 70,000 miles raise the risk of it separating while driving, which could cause a loss of directional control. No detachment, crash, or injury has occurred. I asked Tesla to cover the front lateral link repair because of the open investigation. Tesla declined, calling these wear-related items outside warranty or campaign coverage, so the repair will be at my own expense. I believe this premature wear may be an early stage of the detachment the federal safety agency is investigating.
During normal operation, the driver-side front lower lateral link connection became unsecured. There was no collision, curb strike, pothole impact, accident, or other known impact associated with the failure. The vehicle had been operating normally. When I reversed into my driveway, I heard a loud abnormal noise from the driver-side front suspension and the vehicle became effectively undrivable. Inspection underneath the vehicle showed that a bolt securing the LH front lower lateral link to the front subframe had backed substantially out of the mounting connection. The bolt appeared intact and had not fractured. I photographed the vehicle and suspension before repair or manipulation and had the vehicle transported to a Tesla Service Center. Tesla inspected the vehicle. Tesla's written diagnosis on the repair estimate states: “Lateral link became unsecured and damaged.” Tesla is proposing replacement of the front lower lateral links, associated bolts/nuts, and a wheel alignment. Tesla also confirmed that Campaign Bulletin SB-25-31-004 R2 applies to the inspection of my vehicle. That bulletin specifically includes inspection of the two bolts attaching the LH front lower lateral link to the front subframe and provides procedures for inspecting associated components for damage and replacing fasteners/components when necessary. My safety concern is that a critical front suspension bolted connection became unsecured during normal vehicle operation without a collision or known impact. The failure rendered the vehicle undrivable. If this connection had progressed to this condition at highway speed, it could potentially have resulted in loss of vehicle control. The vehicle and affected components are currently at a Tesla Service Center and are available for inspection. I have photographs of the failed connection, Tesla's written diagnosis and repair estimate, and Tesla service communications available.
I began hearing a squeaking noise coming from the front of my 2023 Tesla Model Y. While pulling out of a parking lot at a low speed, the front left control arm failed and the bolts came out. When the failure occurred, the vehicle suddenly steered to the left. Fortunately, I was traveling at a very low speed when this happened. I am concerned that if the same failure had occurred while traveling at freeway speeds, I could have lost control of the vehicle and potentially been involved in a serious accident. Tesla has since repaired the vehicle. After this incident, I researched similar failures and found multiple reports from other Tesla Model Y owners describing control arm/suspension components or associated fasteners coming loose or separating. I am reporting this because I am concerned this may represent a broader safety issue with the Model Y suspension system.
Questions about the 2023 Tesla Model Y suspension
Does the 2023 Tesla Model Y have suspension problems?
Owners have filed 137 complaints about the suspension of the 2023 Tesla Model Y, 11% of all its complaints.
At what mileage do 2023 Tesla Model Y suspension problems start?
The typical (median) mileage in owner complaints is 36,000 miles.
Was there a recall on the 2023 Tesla Model Y suspension?
Yes, 1 recall: 22V895000. Check your VIN to see if your car still needs the free repair.
What year does the Tesla Model Y have bad suspension?
The Tesla Model Y model years with the most suspension complaints are 2023 (137 complaints), 2021 (82 complaints) and 2022 (42 complaints).
Other 2023 Tesla Model Y problems
Driver assistance 549Steering 220Acceleration 168Brakes 156Electrical 128Visibility 64Wheels 52Airbags 41Seat belts 36Body 32Transmission 29Lights 22Engine 20Seats 13Fuel system 10Tires 8Locks 4
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